"We draw so much of our inspiration from seeing Home Reserve enriching the lives of our customers. Your words mean more to us than you can ever know, and we can’t thank you enough for being part of our story and making it the beautiful thing that it is!"- Blaine (Cofounder)
We have an odd sized living room and were really having difficulty finding something to fit at the big box stores. I found Home Reserve after surfing the web for hours and immediatly fell in love with the design and flexability of the pieces and ability to convert our layout if needed. Customer service helped us order the PERFECT set for our space. We had tried the trial chair and it was so comfy. I'll have to admit I was more than nervous to order a sofa I'd only seen on a computer screen and drempt in my head. But not only was it easy and satisfying to assemble (would recommend a drill and rubber mallet for quicker assembly), it's STURDY and COMFORTABLE. The pet fabric is truly as promised. I've wiped dried blood, food, dirt, and sharpie off with water and a rag- I couldn't believe it. I also was able to get wax off the trial chair easily. Besides being gorgeous, we love how functional the built in storage is. I thought I'd miss my old recliners but the ottomans solve that problem and provide the option of an extra sleeping area if needed. Thank you you to everyone who made our living room dreams come true.
I had a bedroom I wanted to turn into a den, but the doorway was too narrow to get a couch in, so I found Home Reserve online and decided to give them a try. The couch was easy to put together and is a good quality. One box came with 2 wrong parts and those parts were sent to us in a few days. I am very happy with this company
LOVE ,LOVE LOVE my new sectional !! Have been looking on line for about 2 years for something that would fit my small space, and have enough room for my grandchildren to sit with me, and an extra space for sleeping when they visit :) Home Reserve furniture fit the bill :) VERY easy to put together, the instructions were easy to follow, and the pieces went together perfectlly :) !! VERY PLEASED with my purchase ( arrived 12 days after ordering ) and will recommend to friends and family !!
We remodeled our travel trailer and were able to create a perfect fit super sofa with pieces from Home Reserve. We truly love it. The comfort, materials, storage and look helped us create a homey, roomy area that provides comfort for many people. We keep on hand a memory foam mattress topper that we can place over the sofa and ottomans and it gives us a comfy place for guests to sleep.
Received my Brook Sectional 5 Pieces on Thursday January 10th via UPS. Assembled the the Two ends with arms, the two armless sections and the Ottoman in less then 4 hours.
1) The instructions were excellent, the packing was great, and everything fit together as it was supposed too.
2) The fabric slid onto each piece with ease, there was very little if any struggle putting the fabrics onto both the cushions and the wooden framing.
3) The cushions are nice and thick, and very comfortable. Fell asleep watching tv that night on the sofa.
4) I selected a pet friendly fabric, Maltese Soda, which is very soft and pleasing to the touch.
5) I am 6'3" tall and am comfortable either sitting and or lounging on this sofa.
6) Overall, I am very happy with my purchase and would recommend you to others in a heart beat.
Thank you from a very satisfied Customer.
I contacted Home Reserve on a Sunday at 6 at night about a piece that broke on our sectional. They responded to me in less than half an hour with confirmation that they would be sending out the replacement part at no charge. No questions asked. This is the kind of customer service that will keep our business indefinitely. That, and the fact that their product is well made and comfortable. Let me know if you ever start making any other home furniture items. I will be checking with this company before buying any other home furniture in the future. So glad that I made the choice to buy my living room furniture from Home Reserve.
We've had our couches for almost 3 years now and they are still going strong, Can't say enough good things about the customer service and the quick response time in all aspects. Thank you for a wonderful product
I am thrilled with my experience. The process was easy and the product is amazing. Most importantly, the customer service is extraordinary!
Living in a small house it’s been hard finding furniture that didn’t take over. I came across Home reserve and am glad that I did. The trial was hard to determine at first because I was use to a bit larger pieces, but sitting on it day after day it shortly became my favorite piece and apart of my house. Customer service was very helpful in assisting me with changing the fabric and placing my final order. I am slowly adding to my sectional creating my very own unique comfortable space.
We ordered our "trial chair" as the Ray armless chair in Maltese Silver Gray. First off the fabric is absolutely gorgeous and I love it so much. We tried this out to see if we would get this fabric for our whole sectional in the basement, and we definitely will be. It's a beautiful light gray and so very soft. The cushions are firm so they hold their shape but the chair itself is extremely comfortable! The only complaint we have is that this is shorter than conventional couches. I'm 5'4" and the chair back comes to my shoulders, so there is no head-resting on the back of the couch like what you may be used to. We don't mind that, but some people might, so just keep in mind its shorter height dimensions. Now on to the building of the chair itself. The directions are crystal clear and written like an actual human being is reading on the other end which I greatly appreciated. I do recommend having a drill instead of using just a hand screwdriver because it is too difficult to tighten the screws by hand, so definitely use a drill to make sure everything is tightened up and the pieces are locked together. The bottom of the chair does have little covers to go over the "feet" that touch the floor which I didn't expect and appreciate so that the plywood doesn't scratch your floors. The hardest part (which we expected) was getting the fabric covers on. This was not difficult for the cushions, or even really the back of the chair, but WAS difficult for the very front cover which would be behind your feet. It's hard to pull the edges of the fabric over each front corner.. Only frustration we had though. All in all, I put the chair together by myself and the frame took about 40 minutes. Then my husband and I did the upholstery together and it probably took us a full 15 minutes. Our fabric was not wrinkled when it got to us. We love the chair and will be ordering the full sectional! I also want to say that shipping and delivery did not take the full 15 days they projected, and that UPS got us our chair a day early- so that was a bonus indeed. We really like this company and would recommend them!