My furniture arrived one week after you received payment. Which is way less than time than expected.
I had seen your web-site last year and since then I had been debating about whether or not to buy from you. I wasn't sure I wanted to put together another piece of furniture.
My bed, my bookcase, my coffee table, my DVD tower and my computer desk were all put it together yourself items. I don't mind it but I always have trouble with the instructions and wind-up doing something wrong and having to start all over. With DVD tower I put the base on upside down and had to take the whole thing apart and start from the beginning , therefore I was a bit hesitant about putting together more furniture. But, after reading all of the comments for this year and most of last years I decided to take a chance and besides with your prices I could afford a chair and love seat not just one or the other.
Well the instructions were great. I don't know how long it took for the chair and love seat because I stopped and had dinner and a glass of wine but I would estimate no more than two hours total. The furniture looks great and is very comfortable. I might get a different color later but for now the caviar is great. Thanks for a great product and such prompt delivery. I will recommend your company to anyone that needs quality furniture at a bargain price.
I sent an e-mail praising your products to your company but wanted to sign the guestbook. We have been customers since 2000. We bought a love-seat and ottoman and they have been though a lot. We have kids, grandkids,and cats. We bought a new cover for them this spring but the foam is like new! We now have a sofa and it is so comfy. I love the storage. My daughter bought a love-seat because of how wonderful they are. Two happy families.
I finally got my love seat today. I put it together in about an hour. I was worried I would have a hard time getting the fabric on but it was all so VERY easy to get it together. I can tell its so sturdy too. I stored a bunch of DVDs and VHSs in it too!
I LOVE IT!
It is a little hard but I read here that you just gotta wear into it a little bit, that it settles.
I purchased the Monroe sofa with Milky Way Bronze fabric. It is absolutely gorgeous. The assembly was as easy as promised, and I cannot believe the quality and comfort of the finished product. I've given it a 2-night sleep test, and slept like a baby.
Now that I know what to expect, you can bet I'll be adding at least a chair and ottoman to complete my living room.
I was pleasantly surprised by how easy and logically my new home reserve sofa assembled. Counting a break for dinner, it was together in about two and a half hours.
It looks wonderful, and the altima pet care fabric has a lovely softness and rich color.
My wife just recently purchased the sectional online, and at first I was a bit skeptical, I mean come on how can something for that low of a price besolid enough for a family of four.So when she said that it would be here in a few days I prepared myself forit.I opened the first box and thought, WOW ! they thought of everything,gloves, sand paper, and really good instructions, then I started assemblingthe sectional.O-man !!!!! it was great, the first piece went together really fast.. I loved it so much I called my sister and told her about it. She came over thenext day and helped me out with the rest of it , and now she wants to getone for her t.v. room. We love our new sectional, I am telling everyone we know about it. This is definitely the way to go, I am sold on it.
Thank you so much
Thank you for my wonderful couch and ottoman. I purchased the furniture a couple months ago and so far it has lived up to everything I have thrown at it! It was easy to put together and the pet proof fabric is awesome and easy care.
Thank you so much for making affordable furniture that looks nice and is durable!
Well, after receiving and putting together our very first bouncing baby couch (about a month ago), we decided to order another one. Today, she arrived. We now have a set of twins!
They are great! If only we had more room to buy more.....;2
LOVE MY NEW SOFA! LOVE THIS COMPANY!
My new sofa just arrived and it was a breeze putting it together. After we had the frame set up we tested it like the video on the site and we were wowed! It is really strong! I cant wait to order more! I will be telling everyone I know to purchase their furniture from this site.
I am definatly impressed!
Thank you so much, I just bought a sofa and it took my wife and I just 1 hour to put it together. It looked much better than the sofas at Becks furniture, at a much more reasonable cost.
We even intentionally poored red kool-aid on the white sofa, and there was no stain!! NONE!
Best product ever, expect return business!
Just so you know...the couch is exceptional. I love everything about it. The cushions are really comfortable and the fabric (destiny slate corduroy) makes me want to go to sleep just thinking about it. I appreciate the innovation and creativity that is the foundation for this company. I would be a die-hard believer in this company if it just stopped there. But it doesn't...I just talked to Sandy on the phone today about a mishap I had with the couch I just purchased and I have to say that I've never experienced Customer Service like I just did today. Great ideas and great companies are always better when great people are at the helm.
Thanks for getting back to me. I managed to get into the website last night and placed an order! I love that you guys are right here in the US and are so accessible. I look forward to getting my loveseat after much eliberation on my part (not about the product just the material) and look forward to seeing your business thrive. It is a great idea! Your website is terrific, especially the video of all those large men sitting on the sofa. Sure sold me! And I am moving into a tiny house so love the idea of the storage space within the furniture. Have a great rest of your day.....
WOW. I don't impress easily, and I am impressed with this product and this company. I ordered a chair and ottoman, and the items shipped and delivered on time in great order. The design is a work of art, and the end product is incredibly sturdy, and most importantly, COMFORTABLE. The engineering and care put into the product is enough to impress. But to go above and beyond enough to include gloves and a sanding block in each kit, not because it's required, but because it will be helpful to the customer... THAT is forward thinking customer service... something I thought was dead, but Home Reserve gives me hope.
We had one seam on an arm cover that had a small gap where the seam had failed, but it was easily fixed so we wouldn't have a delay, since I'm QUITE certain Home Reserve would have replaced the cover had I contacted them.
We'll be buying more products from this company in the future, and I suspect our daughters will as well, when they go off to college and their first apartments.
Keep up the excellent work and customer service, Home Reserve, you have gained happy and loyal customers in my husband and me! 8-0
I know it was so user friendly, ordering and assembly, because my partner did not #$%&*** in the whole process. We are writing this while we are sitting on the HR sectional we got just two days ago. Months ago we got samples of the fabric to match decor at the cabin. It all worked out, especially for our dog Kate. The shipping was FAST, WOW! We love our Home Reserve sectional.
Linda and Jeff
I searched and searched for a sofa with a chaise lounge at one end that would fit in our living room, but was also big enough for the whole family (the sofa we were replacing was HUGE). I am so glad that we didn\'t settle for the sectional that we found at one of the furniture stores. It would have overtaken our living room and didn\'t come in a color that we liked. I stumbled across Home Reserve and was so excited to see all of the color options. The big selling point was the fact that I can take the fabric off and wash it (2 kids and an in-home daycare).
We will be moving in a couple of years and love the fact that we don\'t have to look at houses with the concern of whether our couch will work in the room. We can change the set up for it to fit whatever room we put it in.
Another bonus was that since we were forced to replace the sofa we had right before the holidays, we were able to buy a couple of pieces at a time.
Knowing I can call and have things shipped to arrive around the same time as I do has made up my mind as to ordering!! Now to pick my living room and fabric!!
Thank you again!!
We recently purchased our first home ( 988 sq. feet ) and are therefore a little short of both money and space - but it is affordable and ours! My husband of 2 years and I, had no living room furniture and after I had spent 30 years settling for used and cheap and mis-matched while I raised 4 kids on my own, I decided I was no longer going to settle for anything but the best ( thus the new husband also!) and was prepared to wait years until I could save to afford furniture that was of good quality construction and nice fabrics. I also was concerned about finding something that would stand up to two dogs who believe that all furniture is made specifically for their comfort.
After finding your website while just surfing the net, I threw caution to the wind, believed everything you said, convinced my husband that I really wasn't craxy, and purchased sofa, loveseat, chair and 3 ottomans, all for less than $1200.00 including shipping. Now realistically , that is the total price of a good sofa or a couple of chairs - it certainly would not cover the cost of a complete quality living room set.
I was absolutely stunned when everything arrived a few days later. The fabric colors were exactly what I wanted ( cobalt microfibre chair, sofa and 1 ottoman as well as a loveseat and 2 ottomans in sunbleau), it was all easy to put together, the quality was way above my expectations - the foam and the dacron back cushions were particularly impressive. And so, for the first time in my adult life I have a complete brand new matching set of living room furniture that is attractive and comfortable. I cannot begin to tell you what a pleasure that is!
The dogs like it too.
You should all be proud of what you do and how you do it.
You offer value and quality at a price anyone can afford. Two bonuses not mentioned on your website - I never had to waste one minute of my valuable time going store to store shopping for furniture and the wood smells good !
Thank you so much .
I wanted to add my input on your furniture as well as your other customers. I purchased the sofa and loveseat in or about April 2005. I've been remodeling my house, so in the process I put the boxes of furniture in my garage for approximately 8 months. After waiting 8 months, I finally completed my family room where I wanted the furniture to go. After sitting for those 8 months, I finally took out the furniture and put it together. It came out beautifully. I purchased the Winston Merlot. The color is so rich and beautiful, I can't stop looking at it. Even my boyfriend was surprised how comfortable it is. You have made a believer out of him, but he was doubtful of buying a sofa and loveseat in a box. Now he wants to buy some furniture from you for his dad's house.
Thanks for coming up with such reasonable and affordable furniture.
I just recieved my sofa last night. I started to build it around 11:00 PM (I am a night owl) and it was finished at 1:05 AM (almost exactly 2 hours). I am the type of person who always assembles furniture wrong (I put the top on the bottom, etc. or I can't make out the diagrams). Not this time - it was so easy. Everything went into place. You didn't need anyone to hold up the other side (unlike IKEA). I have three very kids (4, 5 and 6) and we have been through three couches in seven years mostly due to destroyed fabrics. At certain times in one's life this type of furniture is perfect. Very young children is one of them. Apartment Therapy (A NYC website that rates furniture for our tight apartments here wanted a review of Home Reserve - so I will send them one).
I just wanted to tell you how much I love my new sectional. I was very skeptical like others that I would receive a quality product, given the price and the fact that I had to put it together. I was totaly amazed at how nice it looks. I shopped for a new sectional for a new smaller boat, which has a very narrow door opening and thus limited me to what I was able to fit down into the salon. I was trying to justify the $2000 cost of ordering the specialized marine/rv furniture when I came across your site.
My husband thought that I was nuts to: number one, order a sofa over the internet and: two order one that had to be put together. My son and his friend put it all together for me. I had read the other comments and was prepared to maybe have a missing part and for the first section to take a while to put together. The first section did have to be chisled out on one of the sections to make it fit, but everything else went smoothly. By the time my son got to the 5th section, he had it together in under 15 minutes.
I chose the ultra suede fabric and was most pleased with the look and the feel. You cannot tell that there is wood under the cushions or that it did not come from a regular furniture store. I would definately order again and will recommend your company to friends.
Once Again, I am just Stunned!!:-U
I received my loveseat today and put it together in 40 minutes. It's beautiful, looks much more substantial than the picture on the website & the Loden microfiber is wonderful (it coordinates with so many things!). Mt hubby loved the furniture and especially loves the price. I'll post again when my chair & ottoman arrive. I'm definately sold on Home Reserve! Thanks Again!!
I found out about your company through a UPS Report flyer that I received at my job. I looked at your site and found it very interesting along with all of the extremely positive comments. I just ordered a sofa and will be back to comment further upon receiving and assembly. I am normally all thumbs when it comes to stuff like this but your customers have made me believe that even I can do this ;1
Over the weekend, I received and assembled one of your four-piece sectionals.
I\'m an engineer. Over the last 35 years, I\'ve worked in various phases of manufacturing, design, health /safety / environmental, instrumentation and automation. The sheer thoughtfulness, elegance and simplicity of the engineering incorporated into your products left me impressed. The precision, quality, fit / finish and consistency of your manufactured parts left me dazzled. The logic, ease and end result of the assembly process left me with an attractive, high-quality product I could not otherwise have obtained without spending twice or three times the money.
Yours are among the finest quality and highest value products - of ANY kind - I\'ve seen in the last 15-20 years. That Home Reserve is an American manufacturing company makes me proud of my country and its talented, hard-working people.
I\'m overjoyed that such talent and industry has not yet been driven out of the country by government looters.
I bought a sofa and loveseat in December and decided to wait 2 months before reviewing. Putting it together was fun (I like building stuff) and it took me roughly 12 hours interlaced with watching TV, listening to music and going out with friends and coming back.
They both look very good and all my friends have given compliments. One more thing, Sandy was really helpful as I had problems with my credit card. She gave amazing customer service all through.
(required, but never shared, never made public)
Your City & State (optional)
Have a video you want to share with us? Upload it to YouTube, then paste the YouTube link directly into your story and it will automatically show up in your post.
Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
We make it easy for you to get what you need, both now and in the future.
Lots of people. They’ve left messages in our guest book and told their stories.
Home Reserve has theBBB highest rating!As of 10.21.2016
Discover how Home Reserve is doing our part to help you do yours.
Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)