We needed a large sofa for our beach condo. After researching many products we decided on Home Reserve. We were going to be at the beach the week after Christmas and needed it delivered during a specific time frame. I called to discuss this with Customer Service and she told me the exact date to place the order. The boxes were here just like she said they would be. During the process of assembling the 5 sections, we found 3 broken pieces. Called C.S at 1 PM and the replacement parts arrived the next day. The sofa looks great and we are very happy we ordered it.

This is a question:
Can you describe the fabric textures in the low & midrange section? I am ordering several swatches, but its impossible to tell from computer, what the textures are like. I did read another comment stating "retriever fabric" is best for cats; I am specifically interested in very soft fabrics...(microfiber, not shiny velvet,) and also wondering the difference between $ machine washable, & $$ washable. Thank you!

This is a question. Do the backs come off these sofas so the sectionals can be put together to make a bed?

I've had my sectional for about 10-11 months now and it has been one of the best furniture decisions I have ever made!! It's comfortable, attractive, and so functional in my home with a baby, two dogs, and two cats. Thank you so much, Home Reserve!

I've been looking for a new sofa for almost 2 years. Home Reserve kept coming up in my searches. I knew I wanted a modular sectional with removable covers. I needed something with clean lines & dog friendly. I looked at numerous options. Read & researched and kept coming back to Home Reserve. I finally decided to purchase & was going to forgo the trial. But HR contacted me & explained my order wouldn't be delayed by taking the trial. They just wanted to make sure I was going to be happy with my choices. I took them up on the offer. Armless chair arrived in record time. Assembly was quick & really easy. This is one comfortable piece of furniture! I immediately responded that I was ready to proceed with the rest of my order. I'm ridiculously excited to receive the remaining pieces!! I'm really glad I chose Home Reserve.

Question-
I just ordered the risk free trial - if I love the couch but want to order the rest of the sectional with a different fabric, is that an option? Thanks!

Home Reserve is awesome! I loved being able to create a sectional perfect for my living room. I’ve had my Sectional for about 4 years now and it has held up to 5 large-ish dogs and two adults (one a 6 foot tall, 230 pound not so gentle sitter) with daily use. I have had a few broken pieces but Home Reserve has been so quick and easy to deal with for replacements. I have also washed the fabric multiple times a year and although a little time consuming to put back on, I love being able to remove and wash. The cushions have held up great, a little softer than when I first bought but still super comfy if not more so than brand new.

While the customer service was exceptional during the ordering process and after receiving the couch, I have to say now that we have used the couch for about 6 months… we would not purchase this again. I can now feel the front edge of the wood frame under the cushion and it makes it very uncomfortable to sit on. Also we constantly bump into the hard corners of the ottomans and couch that have no padding. We have to put a soft blanket over the ottomans because our 9 month old is couch surfing and constantly hits the hard edges. If the padding on the hard corners and the front seat edge were fixed, we would would potentially purchase again.

Can the corner ottoman be placed in front of a left/ right arm facing sectional piece to create a sort of chaise lounge look?