Don't Take Our Word For It
Hear From Real Home Reserve Customers

"We draw so much of our inspiration from seeing Home Reserve enriching the lives of our customers. Your words mean more to us than you can ever know, and we can’t thank you enough for being part of our story and making it the beautiful thing that it is!"
- Blaine (Cofounder)

Add your own story.
November 29, 2021
Patty Macdonald - Buffalo, New York
-- Comment #2713

Not a story, but a question: What keeps the sections from sliding around on a wood floor? Do the modular pieces move apart when you sit on them?

Hi Patty! Our sectional seats easily secure together using connecting bolts and wingnuts.

Posted on November 29, 2021 by Home Reserve
November 29, 2021
Cheryl Mullins - Duffield, Virginia
-- Comment #2712

I need to know how to order replacement connectors for my sectional I moved and they misplaced my connectors. They are like screws on one end and a cylinder that they screw into

Hi Cheryl! Just email our customer service team at support@homereserve.com. Be sure to provide your shipping address and let them know how many replacements you need and we'll ship them out at no charge!

Posted on November 29, 2021 by Home Reserve
November 25, 2021
Lora Pycke - Sedalia, MO
-- Comment #2711

Not a story but a question: What is the best choice of fabric type for dog and cat owners? I am mainly worried about their nails snagging the fabric. I read another comment stating that the Retriever fabric is the best. What would you recommend? Thank you for your advice.

Hi Lora! Retriever will definitely hold up best to cats claws, and the velvet-soft texture is not as appealing to cats to scratch at, anyway! Archetype fabric holds up well to dogs nails, but the rougher texture will appeal to cats that scratch at rough surfaces. While the fabrics won't repel hair, it will be easiest to clean off of Retriever and Archetype fabrics. Maltese fabric would hold up well to dogs nails, but it's difficult to remove hair from, so we don't recommend it if you have pets that shed a lot. We hope this information helps!

Posted on November 25, 2021 by Home Reserve
November 24, 2021
Abby
-- Comment #2710

We bought two couches from Home Reserve wayyyy back in 2004. We still have those couches, and they are in decent shape. I would wager their design and construction has gotten even better, and plan on using them for our next purchase.

November 24, 2021
Lea - IA
-- Comment #2709

Over the top happy with our purchase from Home Reserve. Shipment came sooner than expected, out of the box and sitting by the end of the day. Love that there are many versatile options down the road with configuration and coverings. Prices and options are why you need one of these pieces in your home. Thanks Home Reserve!

November 24, 2021
Deb Walsh - Elkins, WV
-- Comment #2708

I ordered a chair over 10 years ago. I was able to assemble it on my own & not only is it comfy, my grandkids love this chair. They beeline to it every time. It has had every kind of food stuff spilled on it, including red wine, and most of the time it will wipe off with a damp rag. When I feel it really needs a refresh, the covers are washable. This chair has been amazing. 10 years of four romping kids and the cushions are as firm as they started. The company was great to work with, and since everything can be added, changed, or even covers swapped out, this is a no-brainer. Home Reserve is as much bang for your buck as you’ll ever find!

November 24, 2021
Cara C. - Charlotte, NC
-- Comment #2707

This couch is AWESOME! I needed a big couch that was pet friendly, kid friendly, comfy and nice looking. Home Reserve hit a Home Run!! A family member dealing with medical challenges can nap comfortably on this sectional. I can have my family & their dogs over with plenty of room on the couch without worrying about stains. And at the end of the day I can stretch out and relax. It was a pleasure communicating with customer service and putting the 13 pieces together was no problem at all. (I did it all on my own).

November 24, 2021
Kayla - Vermont
-- Comment #2706

I researched online modular sofa companies for about 4 months before stumbling on home reserve via a Facebook ad. Joy bird and Albany park both had beautiful photos on their site but awful customer reviews on Reddit, IG, and FB. After I placed my huge 10 piece order, home reserve immediately reached out thanking me for my purchase and asked if I wanted to do the risk free trial bc my order my so big. I said yes, loved it, carried on, and literally 2.5 weeks later I had every single piece. Assembly was smooth, all parts fit and accounted for. Directions were CRYSTAL CLEAR with PHOTOS! I think they accidentally sent me 2 extra armless pieces actually. So maybe I’ll buy two arms and make a love seat. But I LOVE MY SECTIONAL and love supporting a USA business. Thanks Home Reserve ❤️❤️8 piece Jovie in retriever cranberry and 2 oversized pillows in cantina peanut.

November 24, 2021
Andrea
-- Comment #2705

I was searching for a small, L shaped sectional for two years for our tiny, narrow living area and Homereserve popped up in an ad just a few weeks ago. It arrived very quickly and was pretty easy to put together — I’m 4’11”, 100 pounds and put the entire couch together by myself in about 7 hours. Customer service is prompt, helpful and amazing! One tiny but crucial piece was missing for the last arm of the couch and they responded on a Sunday, and I received the piece two days later. The couch looks beautiful and I’m thrilled it fits my tiny room!

November 24, 2021
Adrian Redd - Baltimore, MD
-- Comment #2704

I recently purchased a house that has odd rectangular room dimensions. I loved that the Home Reserve furniture can fit into small spaces. The furniture arrived. It was a painless setup. The two ‘chair and a half’s’ are gorgeous. But that’s not the best part of my story. Literally within 10 minutes of complete assembly, my very fat cat jumped on one of the chairs and mauled it! Don’t know why. He was just in a mood! After my shock wore off, I called customer service. The rep could not have been nicer. I was actually laughing with her halfway through the call while placing the order. Two days later I have my cushion covers and my chairs are back to their glorious beauty. Thanks Home Reserve

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