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Hear From Real Home Reserve Customers

"We draw so much of our inspiration from seeing Home Reserve enriching the lives of our customers. Your words mean more to us than you can ever know, and we can’t thank you enough for being part of our story and making it the beautiful thing that it is!"
- Blaine (Cofounder)

Add your own story.
December 31, 2021
Alison - Washington, DC
-- Comment #2735

Questions: Can your sofas or couches be attached to each other or the modular pieces? For example, attaching 2 sofas and some ottomans for a long sectional (vs multiple chairs). Also, I would love if you offered a deeper seat (Or made your lounger with a taller back)! If those customizations are available, please let me know.

Thank you!

Hi Alison,
Thanks for asking. Sofas and couches can be attached to sectional pieces to create a sectional style arrangement. While ottomans won't attach to the front of an armless seat, the two largest ottomans (the modular or corner ottoman) can be attached to the side of a seat in place of an arm. We do not offer a couch, sofa or sectional with a seat that is as deep as the lounger, and we don't offer a taller back for a lounger. If you have any other questions, feel free to reach out to our customer service team at

Posted on January 2, 2022 by Home Reserve
January 1, 2022
-- Comment #2734

What’s the weight capacity of the modular sectionals?

Hi Esther!
We have not weight tested individual pieces. Our frames have been tested to hold over 2,000 pounds.
If you reach out to our customer service team at, we'd be happy to share information with you about the testing that our frames have been put through.

Posted on January 2, 2022 by Home Reserve
December 31, 2021
Billie LaMontagne - GA
-- Comment #2733

I came across Home Reserve on Facebook and started to research the product. After a couple of weeks I decided to order the sample and we liked it. We did order and mixed it up with two chair and a half pieces mixed into our sectional. We love it.

December 31, 2021
Lurlie McVeay
-- Comment #2732

I purchase my sofa, loveseat chair and ottoman from Home Reserve approx. 5 years ago. I needed something that was comfortable, durable, washable and could hold up to kids and pets. This furniture was perfect for the job. The fabric still looks new after several washings and all of the foam etc are still in great shape. Our kids were playing rough and ended up breaking 4 pieces of the sofa frame. I was able to call and get a parts list then email a list of the needed replacement parts. They were shipped out free of charge and our sofa is back in perfect shape after the simple repairs were made. I couldn't ask for a more perfect set of furniture for us. I would definitely recommend this for anyone especially with kids and/or pets.

December 31, 2021
Jack - New Market, MD
-- Comment #2731

We recently purchased a sectional & ottoman from Home Reserve. We started, though, with their no-risk trial, getting a Laney armless unit to be sure assembly was as easy as they say it is; it was! As I was scheduled for surgery that would have delayed my ability to assemble the furniture for about 4-6 weeks we called the support people at Home Reserve to explain & asked if they could do anything to get the rest of the pieces to us fast enough so it could be assembled before my surgery. Well, these people are amazing? They put a rush on the order and we had it in just under a week. I was able to completely assemble the sectional before my surgery. But the story doesn't end there. After I was just about completely healed we decided that the sectional didn't work for us, that 2 love seats would be a better fit. One of the best features of buying furniture from Home Reserve is how flexible it is. Changing from a sectional required removing the corner unit, adding 2 additional arms and changing 2 of the back cushions. Since we were still in (or very close to) the 30 days since delivery they said they would take back the corner unit and refund the price we paid for that piece. At the same time we bought the new components (arms & cushions). Everything went very smoothly. We took the corner off, dis-assembled and boxed it back up (we had kept the original boxes). Home Reserve arranged for UPS pickup. We now have 2 love seats and they are terrific! The only problem I have with Home Reserve is that they don’t sell enough things because their quality and customer service is second to none! They could teach a certain world wide online retailer how to treat their customers!

December 10, 2021
Lisa - Texas
-- Comment #2730

I wanted to love this sectional. I researched the sectionals and company and was excited to order the armless piece for the 30-day trial. I sent it back today and here's why:
1) It is the most uncomfortable chair I ever sat on. It feels like sitting on a rock.
2) The smell of the wood gave me a headache.
3) Putting it together there were wood splinters everywhere. I feel that the wood pieces were unfinished due to how raw the edges are and the sawdust everywhere.
4) I couldn't lift the box. I am a very fit and healthy person. I watched all the videos and find it hard to believe the woman just effortlessly carried the box up the stairs. I could barely lift it and had to find someone to help.
5) There's no way I could have put it together with just a regular screwdriver. I had to use a cordless screw gun.
I did love the fabric and love that it's made in the USA! Customer service is also excellent and very responsive.
I recommend that you get the 30-day trial piece before you splurge on many pieces at the same time.

Hi Lisa,
Thank you for providing feedback. We thank you for taking the time to give our furniture a try, even though it didn't work out for you. We appreciate you taking the time to share your thoughts and feelings about your experience with our service and with the furniture. And also for encouraging others to try a risk free trial! Best wishes to you as you continue to search for furniture that works best for you!

Posted on December 30, 2021 by Home Reserve
December 24, 2021
-- Comment #2729

Do the individual pieces connect, or lock, together in some way?

Hi Brittany,
Great question! Yes, our sectional seats secure together using bolts, washers and wingnuts. These hold the frames together secure, but are easy to remove to rearrange your layout.
If you have other questions, feel free to reach out to our customer service team at

Posted on December 30, 2021 by Home Reserve
December 26, 2021
-- Comment #2728

Hello- this is a question. Are the back cushion covers removable so they can be machine washed? And the seat cushion covers too?


Hi Ashley! Yes, our furniture is ready to assemble, so you will build the frames and put the fabric covers on. All the covers come off so you can replace them or clean them. And most (though not all) of our fabrics are machine washable. If you have any other questions, feel free to reach out to our customer service team at

Posted on December 30, 2021 by Home Reserve
December 26, 2021
Sandy Penfield
-- Comment #2727

We received our couch, put it all together although not as easy as we thought! My husband & I read numerous reviews & were so excited to get the couch.

As I sit on my new couch I’m not as comfortable as I hoped! I’m 5 ft tall, my husband 5’ 7”. We looked at several couches and many were so long in the seat depth. Thinking Home Reserve would be the answer to the seat depth. After seating on it for an evening my limbs go numb. My husband wanted firm & wow is this couch is firm!

I would to hear others feed back on other Home Reserve couch owners.

December 29, 2021
Jacqui Hyland - Morristown, NJ
-- Comment #2726

I had been shopping for a new sectional for about 18 months. Home Reserve kept coming up in searches. I hadn't heard of them but liked what I saw on the website. I finally made my decision and ordered from Home Reserve. Their sectional was perfect for my needs and I even found an ideal layout already designed. I had done alir of research before buying and was confident I would love the product so I was going to skip the free trial offer. After placing my order, I received an email from customer service reminding me about the free trial. What sold me was that my order wouldn't be delayed by taking advantage of the trial. The trial piece arrived really quickly. Once I finished assembling the chair, I sat. Wow! Truly comfortable. Within 10 minutes, I emailed them to proceed with the rest of the order. After all,, it was Eddie approved (that's Eddie in the photo). I received my sectional this week and promptly assembled. It took a few hours to get all the pieces done but will worth it. This furniture is so comfortable. I just want to stay home & lounge!! I'm so happy that Home Reserve popped up in my searches and I decided to check them out. Looking forward to many happy years of relaxing on my lovely sectional.

Thank you for making the decision to purchase from Home Reserve, Jacqui! We are thrilled to hear how happy you are with your furniture and we hope you and Eddie enjoy many years of enjoyment!

Posted on December 30, 2021 by Home Reserve

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