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Don't Take Our Word For It
Hear From Real Home Reserve Customers

"We draw so much of our inspiration from seeing Home Reserve enriching the lives of our customers. Your words mean more to us than you can ever know, and we can’t thank you enough for being part of our story and making it the beautiful thing that it is!"
- Blaine (Cofounder)

Add your own story.
June 8, 2002
JULIE REED
-- Comment #19

:-0 THAT WAS THE LOOK ON MY FACE WHEN I SAW MY OTTOMAN COME IN A BOX, AND I KNEW I HAD TO PUT IT TOGETHER...
:-| THAT WAS MY FACE WHEN I TOOK THE PIECES OUT AND LOOKED OVER THE DIRECTIONS...
;5 ME PRAYING AS I AM PUTTING MY OTTOMAN TOGETHER, HOPING I DON\'T MESS ANYTHING UP...
;1;1;1 ME CONGRADULATING MYSELF UPON COMPLETION OF ASSEMBLING THIS THING ALL BY MYSELF...
8-08-0 I HAVE HAD IT FOR OVER A MONTH AND THIS IS HOW I FEEL ABOUT IT!!
THANX HOME RESERVE, U ROCK!! :-D

April 5, 2002
Dave D
-- Comment #18

We just recieved our new loveseat, couch, 2 chairs and 2 ottomans yesterday. (Classic style). We cannot tell you how pleased we are with these products.

- Like a lot of folks we were a bit worried about making such a large purchase, without seeing (& feeling) the furniture first. I can honestly say that everything exceeded our expectations.

- The assembly was extremely simple and even fun ! It took a lot less time than quoted. My wife couldn't believe that I had all six pieces assembled by the time she got home from work. Absolutely brilliant engineering !

- Home Reserve's Customer Service is 2nd to none ! Sandy in particular has got to be one the most helpful people I have ever dealt with.

- So far every friend or family member that has seen and sat on the furniture, has raved about how comfortable and expensive looking it is. In fact, my sister-in-law has already picked out what she wants, and will be placing an order soon. Keep up the excellent work ! ;1:-)

February 5, 2002
Dede
-- Comment #17

Your furniture is AWESOME! I have never seen anything go together so very well! .. Each piece (love seat, chair and Ottoman) went together in the exact length of time you said it would!

Fantastic!! Thanks for being here!

Dede
;1

January 9, 2002
Holly & Jim
-- Comment #16

Hi Sandy--we are thrilled with our sectional sofa! We added a sunroom to our house and space was limited.
My sister found Home Reserve online for us and you were the answer to furnishing our sunroom. I\'m sure we\'ll be buying more furniture from Home Reserve. We really needed delivery within a certain period of time and you made it happen!! Putting it together was so easy. We couldn\'t be happier! Thank you for making this experience flawless.

January 6, 2002
A
-- Comment #15

Totally awesome!..

I assemebled this myself ( my sofa) in two hours.. everything. and I'm not good with any of that kind of stuff.

I would suggest an electric drill if to save you hands ( I have arthritis) plus I'm sure it would have easily cut off about 15 minutes..

Its really comfy as well as sturdy ( I like really firm matresses etc)

Going to buy some more furniture to match now!

Thanks :)

October 5, 2001
Selina
-- Comment #14

We have had our couch and chair with ottoman for two months now.

Both were easy to put together - we had them ready to sit on in less then 2 hours. The couch was missing a piece but, it was shipped within a week (and since it wasn't absolutely essential to the frame we were able to sit on the couch with out it).

Customer service was great - and we look forward to buying replacement covers sometime in the future to change the look of the room. I mean, how cool is that, you can change the color of your furniture without having to go out and buy a whole new set.

Only two complaints that I can think of:

First, the cushions are a little hard. They do soften after use however, they are still not completely as comfortable as our old couch was from beginning. I'm sure they will wear well but, if designers could make them a little softer it would make the couch perfect!

Second, the width of the seats is not wide enough. I have pulled them out two or three inches from where they are supposed to be and it still isn't wide enough for my fiance to lay comfortably (and hes not a big guy). I think these couches might be too small for a large man.

Other then that I am very satisfied and love the storage space! What a great idea ;)

October 5, 2001
K. in Memphis
-- Comment #13

I just purchased the Monroe Sofa in Kid Glove Red a day or two ago...and I can not wait to get it. After looking at your site for many months, I know that my money has been well spent! 8-0

I will upload some photos as soon as it arrives.

Thanks for offering the most awesome product!

October 5, 2001
Aimee
-- Comment #12

Last year, when we moved into our new house, I bought an entire living room set-- sofa, loveseat, chair, ottoman and four throw pillows. They were very easy to assemble, look great and are firm, but comfortable. (If you want squashy furniture to sink into, this is not the stuff for you.)
We have two teenage boys, a very large dog and a couple of cats, so our furniture had to be durable.
In the past year, the following have happened:

1. A couple of months after we bought the furniture, our older son dropped his completely full backpack on the ottoman and broke the lid piece which Home Reserve promptly replaced, free of charge-- KUDOS!
2. Our dog's claw slashed the front cover of one of our couch cushions. However, the slash didn't fray and was easily patched with an iron-on patch from the sewing store. It's completely unnoticeable (unless you're looking for the damage.)

3.The back cushions on the sofa, loveseat and chair have been used so much that they are now misshapen. They can be punched and fluffed to temporarily look OK, but the fill in them just doesn't want to stay where it's supposed to.

4. The foam filler pieces are kinda flimsy and fall through the space in the backs.

5. The velcro closures on the throw pillows had to be re-sewn.

However... I have machine washed and dried all the fabric on all the pieces several times and it still looks and feels brand new. This is the furniture we use most often in our home and it's come through much better than I thought it would. I will be buying another set to replace some hodge-podge, hand-me-down junk that currently exists in our family room. Soon, I hope...
All in all, great value, easy assembly, great fabric (kid glove is what we have) and very durable. I recommend this company and their products. ;1

September 7, 2001
Deepta Ghate
-- Comment #11

I got my brand new Avenue Couch with kid navy faux suede fabric yesterday. I bought from Home reserve because I could not get the color I wanted for my couch in any of the big brand name stores.

My couch came yesterday. It took a while to assemble it though, nearly 3 hours for 2 people. But it looks great, exactly like the pictures. It seems nice and sturdy and is remarkably comfortable. The back cushions are the perfect height. My husband who has back problems loved it too.

Will write back in a month or so for further updates

August 4, 2001
DEE-DEE WALKER
-- Comment #10

DEAR HOME RESERVE,

PLEASE ADD ME TO YOUR GUEST LIST.

DEE-DEE WALKER
8445 LAS VEGAS BLVD. SOUTH # 1123
LAS VEGAS, NEVADA 89123
walker_deedee@yahoo.com
702-328-3031

YOUR WEBSITE IS THE BEST OUT THERE. YOU GIVE US OPTIONS TO CHOSE FABRICS AND WE GET TO SEE WHAT THEY LOOK LIKE ON YOUR FURNITUE.
KUDOS TO YOUR WEBMASTER FOR COMING UP WITH A GREAT IDEA.
I SENT YOU AN E MAIL WITH MY INQUIRY AND HOPE TO HEAR FROM YOUR CUSTOMER SERVICE SOON.

THANX AGAIN FOR YOUR FAN-TAB-U-LOUS WEBSITE.;

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