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Don't Take Our Word For It
Hear From Real Home Reserve Customers

"We draw so much of our inspiration from seeing Home Reserve enriching the lives of our customers. Your words mean more to us than you can ever know, and we can’t thank you enough for being part of our story and making it the beautiful thing that it is!"
- Blaine (Cofounder)

Add your own story.
September 19, 2022
Stephanie - FRUIT HEIGHTS, UT
-- Comment #2812

I just wanted to leave some feedback about our experience with the free trial. We recieved our order within 48 hours of ordering it which was much faster than we were expecting. It was similar to putting together Ikea furniture, but included clearer instructions (alone it took me 45 minutes to an hour to put together the armless unit). It was comfortable and we liked it overall but ultimately decided that we wanted a deeper sectional (we want something that would be deep enough to sleep on comfortably) so we emailed Home Reserve to return it. Their response was extremely helpful and positive, which was very appreciated. It made the return process so easy and stress free. I would definitely recommend giving the risk free trial a try. I'm glad we did even though we didn't end up ordering the sectional.

September 10, 2022
Bekah & Brad - Chicago, IL
-- Comment #2811

We purchased our first home reserve sectional when we got married over 10 years ago. It has moved with us to different apartments and our fist home. We loved how easy it’s been to move, how we have expanded and changed the style of the sectional over the years, and the great customer service we’ve received when needing to replace parts. We almost bought a new sectional after 10 years but were having trouble finding something that gave us enough options without being overly expensive. We ended up simply getting new fabric and cushions and have re-extended our sofa for another 10 years. Great sofa and company!

September 7, 2022
Jodi beaudoin - Vermont
-- Comment #2810

We’ve had our sectional for several years. We have had to replace some parts due to rowdy teenagers breaking a few pieces. Home reserve has always had me send a pic and they sent the new part, no questions asked. This time I had to order a new cushion and cover because our rescue dog ate it. I explained to customer service that as part of his treatment for heart worm he has been on strict activity limits and as a result was going kind of nuts destroying things in the house, including this cushion. I had to pay for the cushion and cover, I DIDN’T Have to buy a new couch though. I just opened the box (we waited until the dogs house arrest was over and he has settled down), and in the box was a dog toy that home reserve sent, to help with our destructive boy. You guys rock! I was so frustrated with him, but this made me smile, and tear up a little, that you were that thoughtful. Thank you so much for always going above and beyond.

Hi Jodi! We've loved getting to talk to you and help replace your damaged cushion. We never want a small accident to be a big problem, which is why any part on our furniture can be replaced without having to buy a whole new couch!

It's been our joy talking with you, and thank you for taking the time to share your thoughts and experience.

Posted on September 13, 2022 by Home Reserve
September 5, 2022
Lori Stucchio - Buffalo, NY
-- Comment #2809

I could not be happier with my Laney sofa and loveseat purchase from Home Reserve. We have always had faux leather couches due to having pets but we really wanted to transition away from them. I wanted something that was affordable, stylish, comfortable, washed easily and was pet friendly. I researched all the modular furniture companies and decided to go with Home Reserve. I watched many youtube videos that people had posted so that I was familiar with what the set up was going to be and how long it would take. My order arrived within a week and came in 5 large boxes. The boxes were clearly marked with regards to the components and everything was packaged extremely well. I started with the loveseat--each item was clearly labelled and the instructions were very easy to follow. It was sort of like putting together a puzzle. I did find adding the fabric to the arms a little tough, but when my husband and I did it together it was much easier. When it came to putting together the sofa, I did it in record time because I learned from doing the loveseat to build all the components and then use your drill to tighten all the bolts. It took me about 8 hours total to put both pieces together and I actually found it enjoyable! What can I say about the comfort of this furniture---INCREDIBLE!! We love a good firm sofa and loveseat and this is exactly what it delivers. It's comfortable for both sitting and for lying down. The added storage is nice as well. I am thrilled with my purchase and highly recommend this company.

September 3, 2022
TJ - Bluefield, VA
-- Comment #2808

I have been looking daily for literally YEARS for just the right sectional for my VERY AWKWARD and TOO SMALL living-room (with a door-way and half of a wall opening going into the kitchen). I came across Home-Reserve and was obsessed with the idea of how adaptable the furniture was and having pets the fabric being pet-friendly and machine-washable, PLUS storage!!!!!!!!!!! It seemed to good to be true! But I promise you it REALLY is ALL THAT AND SO MUCH MORE!!!!!!!!!! I AM HEAD OVER HEELS in love with my set-up and can't wait to add more pieces!!! I hope everyone is as happy as I am!!!! My looking is FINALLY over!!!! (Much to the relief of my loved ones who I am sure are tired of hearing about my quest! HAHA!!!!

September 1, 2022
Traycee Bosle - Pittsburgh, PA
-- Comment #2807

Oh my gosh, am I so happy I came across your company! I had been searching for a couch/sofa to replace our beloved 10 year old slip cover chaise sofa for literally the last 3 years! I've been to every furniture store in a 100 mile radius multiple times and kept running into the same things--out of stocks, low quality, not washable, terrible waffle weave fabric, cracked when you sat on it, expensive. Then, just by chance, I found Home Reserve while searching online for slip covered sofas. What caught my eye was the free trial sectional--but I was so enamored by the the videos, testimonials, google reviews, and the video with the 14 men standing on the frame--and the fact that it's made right here in the US-- that I just went ahead and purchased the sofa and ottoman without the trial. These arrived in 4 boxes via UPS in a little over a week! So fast. I was amazed at how each piece was numbered - the connectors, slip fabric, easy-to-understand instructions, even gloves--you remembered everything! I was blown away. Once I built the first frame piece, each one took about 10 minutes to build out. I finished the whole sofa and ottoman in an afternoon. The storage is awesome, the quality is exceeded my expectations, it's so comfortable, and I love that in future that I can just order a different cover, cushion configuration, or even extend with an additional section as our needs change. I have shared your link with everyone I know. Can't speak highly enough.

Hi Traycee, thank you for your comment! We're glad we met you too, and are very glad you have been enjoying your Sofa!

Posted on September 7, 2022 by Home Reserve
August 24, 2022
Connie Staudt - Dougherty, IA
-- Comment #2806

Customer service is outstanding. A little back story, I have recently finished a kitchen remodel and with supplies shortages appliances taking 12 months to receive it’s been draining. I have never not once in all the 40+ years of my life left a review negative or positive.
I ordered my sectional sofa online (I was totally nervous to do but was not interested in looking in store after my kitchen) my order was above $4000 so they sent me and email to have a test piece sent, that I completely agreed with and was so thankful for the suggestion. I received it put it together very quickly and loved the look, so I responded back through email to send out the other pieces. Two hours later I found the back pillow being lovingly chewed to shreds by my dog I could have cried. Here I am thinking I’m going to have go through all kinds of hoops to get a new one, ( I have had to multiple times with the kitchen remodel) so I started the process by sending an email asking for a replacement to be sent with the rest of the order. I looked for a response from home reserve and found a ups email giving me a date and time I’d receive it, I was a little skeptical thinking maybe that’s the other pieces so I waited to receive it. I got it today BEFORE my other pieces. The other pieces are scheduled to be delivered tomorrow afternoon so when I get it together I’ll add a picture. I just couldn’t let this go without commenting on the customer service being quick, easy, and absolutely outstanding.
Connie

Hi Connie, Thank you so much for your comment! Courtney loved getting the chance to talk with you and help resolve your puppy's "art project" for you. We understand that these things happen, so we do our best to make the process are replacing damaged parts as hassle-free as possible.

If you ever need anything at all, shoot us an email at support@homereserve.com or call us at 1-800-482-2712 and we will get you taken care of!

Posted on August 30, 2022 by Home Reserve
August 15, 2022
Susan Wallace
-- Comment #2805

I had an old sectional for 20 years that wasn't at all easy to clean. I order sample swatches and chose Maltese Flax. My husband was skeptical about the fabric being washable and stain resistant. He poured red wine on the swatch and let it sit overnight. We were both astonished that it came out completely with dawn dish detergent and water. It's just what we were looking for. Highly recommend! It is also very comfortable, but a bit time consuming to assemble. We are still in the process of putting them together. But it really isn't a problem! Time well spent. Really fast shipping!

August 7, 2022
Jennifer Miller - Havre de Grace, Maryland
-- Comment #2804

After our old sectional was damaged we began looking for a durable and washable option, because we have two kids and two dogs. After a long search we settled in Home Reserve. It turned out to be the right decision. The first week we were using it our 4 year old spilled a drink and it cleaned up with ease. Then, one of a parent's worst fears was heard, the sound of a 4 year old vomiting on the couch after over indulging on a rather large amount of watermelon. Again, the covers easily came off, were washed and everything was clean and stain free in less then a few hours. If the couch looked like new after that it will last for quite a while. It has also head up well to 2 large dogs and the rest of the family. Thank you for creating such a durable and washable sectional!

August 6, 2022
Lance Nelson - Rexburg, ID
-- Comment #2803

We couldn't be happier with our sectional. Couch arrived at 8:00 in the evening and I immediately started putting it together. Once the kids noticed, they all wanted to help and the neighbor kid even came over and joined in. My eight-year-old daughter loved putting them together with me. She read the instructions and told me what pieces go where and I screwed the pieces together. I love how firm it is and the depth of the couch. Couldn't be happier with our choice.

See what everyone is saying about us!