Welcome to Customer Support!
We want to be very easy to reach. Please contact us with
any questions or service issues that come up. And thanks
for being part of the Home Reserve furniture revolution.
We'll let you know when we add fabrics or products. We don't overuse the privilege of your email address. Last year we sent out a general newsletter only 4 times.
Although printed instructions come in every box you can also view them online or download a PDF file. In addition there are assembly videos that you can watch in either real player or windows media format.
Fabric Exchange
Here's a check list for doing a fabric exchange. It's like having an insurance policy on decorating worries and it's a Home Reserve exclusive!
Here are repacking guides in case you want
to send the furniture back to us. Before returning an item
call us to get a return authorization number from Customer
Service.
All 5 styles can be converted from one to another. For example start off with Classic style and convert to Tuxedo when the mood strikes! It's all part of the fun. Contact us and we'll refer to our conversion guide to give you the information and pricing.
Foam & Fabric Parts Replacement
We're often asked if our customers can replace individual pieces of foam or fabric in case the dogs chews it up or something. Yes you can. You don't have to live with an accident, You can keep your Home Reserve furniture going a long time! Call us and we'll lead you through it.
Read what's happening with other Home Reserve Customers...
Are you looking for a
sofa ? Maybe it's actually
sofas ?
Get yourself a couch or even a couple of couches - Whether it's a loveseat
, loveseats or truly great living room furniture - We've got it all right here -
all together now - Let's shout SOFA !
: 
