The scale of the furniture is the same as what you would find in a quality retail store. It’s all full-size, and shaped as you’d expect. A link to dimensions is listed in the product description on each shopping page. Here is a sample of the way the measurements look:
10 days. And that’s not because we’re bad at shipping quickly, but because your order is custom made. You select style and fabric and we make it here in our factory. You can even come watch!
We only collect sales tax for shipments within the state of Indiana.
Yes, and it would be great to meet you! Some people even schedule time to look at fabric samples, place an order, and the wait for us to make their furniture! That’s a fun event.
No. The only renewable furniture in America is only available here on our web site.
All the items are shipped by UPS in easy to manage package sizes. The boxes can be moved through narrow hallways and stairs.
*These rates are for the continental USA. Please call for inforamtion about Hawaii and Alaska.
Yes, we have a special page on that.
The frames are made from aspen wood which has been engineered into a panel called oriented strand board (OSB). This is the same material builders use on houses. It is much, much stronger than particleboard. We’ve had our products tested in a laboratory and everything carries a 10 Year Warranty. Very sturdy and solid, our sofa will support over 2,000 pounds.
Watch the video of “10 guys standing on the sofa.”
Yes, if you select one of our washable patterns. If a fabric is washable, it is indicated in the fabric description. (You can also sort the fabric selections by washability.)
When washing, use a gentle setting and spin dry. Put the covers back on the furniture while they’re still damp. Don’t use the dryer.
We love answering this question. We’ve got a special page dedicated to the answer.
Yes. After you’ve purchased Home Reserve, the style of your furniture can be converted to other styles.
We send out the new arm kit and you make the conversion. Everything will be just as sturdy and solid as the original.
Yes. Sectional layouts can be expanded by adding additional units, and even made into freestanding sofas, loveseats, and chairs!
Definitely. Our ready-to-assemble furniture works both ways. Take it apart, put it back together again, and it will be just as strong and solid as ever. This is the furniture to have during a move!
Risk-Free sectional armless trials and returns are covered here. It’s a great way to try out the furniture.
All other returns are also conducted with no questions asked. Return items to us in new, unused condition within 30 days of the purchase and your account will be promptly credited. Shipping charges are not refunded.
Save the original packaging for a while, in case you decide on a return. A vacuum may be needed to get the foam back into the box. (We shrink-pack the foam in order to fit into a UPS-size box). Contact customer service for a return merchandise number and we’ll also e-mail a repacking guide if you need it.
We don’t. The prices are always low and wholesale. Factory direct. No retail store mark-up. It’s like a constant 50% sale.
We use a vacuum-shrink process to reduce the volume of the foam for shipping. It is a fascinating procedure and you can watch the video below. The process is our US Patent #6,267,446).
We don’t, because it’s much less expensive for you to do it yourself. Stores like Wal-Mart sell Scotchguard by the can. Just spray it on. It’s the same exact material and process used by furniture stores.
Yes, that does happen. We are working with American fabric mills, but their practice is to cycle patterns as color trends change.
We try to limit the occasions when we have to retire a fabric because it can be frustrating to our customers who are adding units to their existing Home Reserve furniture collections.
Fortunately, one of the Home Reserve features is that cover sets can be changed. So that helps in such cases.
Yes, here’s a photo of one of the feet underneath a sofa. There are plastic caps on the feet, and they suspend the frames 1 inch off the floor.