I am so pleased with my Home Reserve sofa. The fabric I initially ordered was not available, but the customer service department called to offer me any replacement fabric I wanted because of the delay. I'm so glad I stumbled upon your website. Who knew I could end up with a brand new, grown-up looking sofa on a budget?
It's a great product, and your customer service is excellent. Bravo!
I just wanted to let everyone at your company how happy my family is with our purchase!
We recently bought a cozy corner sectional in Altima latte. We looked FOREVER for a sectional that would fit into our small TV room, and always something just wasn't right- either it wouldn't fit through the hall, or the color was wrong, or I couldn't see the point in spending sooo much money on a brand new couch with a 2 year old spilling milk and grinding cookies on it every 5 minutes. When I found your website, I was hesitant--the thought of buying furniture online made me nervous, and my husband was a little skeptical as well. But we bought one piece to try it out first, and were so impressed that I couldn't wait to order more! We finally got rid of the huge dark green, double-reclining sofa that was dominating our tiny TV room. I had the corner piece and an armless section together( with the fabric covers on) in about an hour. After putting 1 piece together the rest go super fast. ( My husband was impressed) He was also Really impressed with how sturdy the pieces are one they are bolted together, and he thinks it is very comfortable. The Altima pet fabric is GREAT for homes with toddlers, everything wipes right off.
I can't tell you how happy I am with the finished product, and I feel like I have the freedom, to a certain extent, design my own furniture and be able to have so many options on how it will fit, even in my tiny room. I will definitely be buying more furniture from Home Reserve in the near future as well as some pillows and I have told all my friends to check out your website as well. Looking forward to new products and fabrics and keep up the good work!! ;1
i am actually taking time off to send in my comments; that's evident of how pleased we are about the couch we purchased from you; we are a newly married couple setting up our home and my husband and i thoroughly enjoyed assembling it and the end result is simply superb; it took us only 1 and a 1/2 hour to assemble it. The furniture looks classy and a lot nicer than it
looked on the website; the storage space is nice too; very considerate of you to have sent a pair of gloves along with assembling
parts; my husband, an engineer has certified this innovation as a wonderful engineering work; thanks.
One suggestion; you may further improvise it by providing for a head rest too; you may make that as an
accessory as those that may not need it need not buy it; think about it;
mr and mrs y.subramaniam.
I just wanted to let you know that I received my sofa yesterday! I never got the email about tracking but thankfully there was someone there to sign for it. My husband and I put it together last night, and I have to tell you that Iam very impressed with the piece. It was beautifully simple to put together, beautifully comfortable and beautiful in general. I own a small corporate housing business and will be sure to use your products again in the future as well as refer your business to my friends and family as we live in a city where the row homes and apartments were built with very narrow entrances.
A Home In The Hill
I just wanted to leave a quick note on the website about your fabulous customer service. I ordered my 7 piece sectional last Sunday. I called the customer service number on Monday morning, and explained that I was having a party in less than two weeks from then and it would be very helpful if I could get the furniture by the Wednesday before the party so I could have time to put all of the pieces together. The customer service rep I spoke to on the phone said that she would see what she could do for me.
My order ARRIVED 4 days later. I could not believe it! I have had plenty of time to put the sectional together, and I have to say it was quite simple. I will say that I wouldn't attempt it without electric screwdriver if you have to put together more than one piece. The furniture looks great, and feel very sturdy. I'm extremely pleased, and would not hesitate to order from Home Reserve again.
Congratulations on a job well done, HR!
I'm anxious about receiving the Sofa and Chair in Avenue collection. I've chosen the Chicago Bamboo as it cordinates with my Expedition Khaki walls and the Chocolate suede curtains. As a tip to those choosing the selections I made, Target has their Metropolitan collection and it goes well with just about any colors. We have a small living space and I've made the best of it possible.
Also, a big thank you to Sandy. You certainly deserve a big fat raise!!
Holly and Matt Hager
*will post picture of finished room in the future.
I just wanted you to know that I received my order for 9 pieces. I was really surprised that they all came a week earlier than anticipated. So far I have assembled 4 of them. It is wonderful how everything is fitting together. I really love the Fairview Sand fabric. It coordinates well with some fabric I already have, which I plan to used to embellish the back cushions. Will send pictures when it is all finished.
>I read your story about how Home Reserve evolved. For about 3 years I have been exploring modular furniture, and finding most commercial products not what I wanted. I even found and developed my own plans to build my own living room furniture. Because I did not have enough time to actually do this, I just kept exploring the Internet for ideas. Finding your site and seeing how your products matched my needs was like finding a piece fitting in a huge puzzle. There is just not another company which has really worked out a design so thoroughly. Every detail and consideration is there. Thank you so much.
I recieved my Monroe Loveseat and Sofa on Friday April 13th, but I had to wait until I could get a full spring clean done in my apartment. Today my parents and I picked up my 4 boxes that were being stored in the manager's office.
I absolutely love both pieces. In about 4 hours we had both pieces together. My parents and I have been enjoying since the first moment.
From the time, I decided to buy I have been sharing your site with family, friends, and coworkers. So, I have decided to host a small party to let those who need to be able to touch and test come try them out. So look for many more sales to follow. ;2
Thank you so much for a wonderful American made product.
John and Barb's Living Room looks beautiful in the picture. I especially like the black, grey and white combination.
I'm Barb's. I'm very proud of their choices.:-)
We received our order on Saturday. Of course we wanted to get it put together right away. We are so pleased. The directions were clear, the photography informative and we love the finished product. We purchased a sectional with a right arm unit, a left arm unit and 3 middle sections as well as an ottoman.
The furniture was easy to put together. My husband an engineer said the product is very well engineered. My youngest daughter age 14 put some of the pieces together and her comment was that who ever designed them was brilliant.
I am amazed and pleased with this product. We bought this sectional because I didn\\\'t like the furniture that came with our 5th wheel and took it out and tossed it in the dumpster within two weeks of our buying the camper. We used lawn furniture until I found you on the Internet. I was able to purchase exactly the width of sections I wanted to fit where I wanted them to fit.
We will be living in our 5th wheel full time starting in a couple of weeks and think you should advertise with Woodalls and other RV magazines.
I for one highly recommend your product.
I am sending along a couple of photographs of our sectional set up in our 5th wheel. Thank you for an excellent product. I am excited that I can change the upholstery and cushions if and when needed and that the material I chose is machine washable.
I also wrote about our new furniture on my blog listed below.
Thanks a bunch.;1
Well, after staring at your site for months, I have decided to buy a couch and chair in Sensation Linen! 8-0
I love the idea of the changeable fabrics too! Durango Boot covers are next!8-0... I can't wait for it to arrive ... I will update this when my items arrive too
I already commented after buying a chair and ottoman last year. But I wanted to tell y'all that the holidays were great at our house -- there was a *parade* of people wanting to try out the chair, and we have converts!
And, we just rearranged our master bedroom and needed a chair there, and it wasn't even up for discussion... well, other than what color & style of HR chair/ottoman we wanted!
Thanks, HR for excellent customer service and a great product! ;1
Wow, I recieved your sofa (Tuxedo in tomato red) in just 5 business days from the time I ordered it. I had a few friends over last night and made a little party out of putting it together.
Even with come cocktails involved, the base was put together in less than a hour by a fabulously handy friend of mine The cushions only took 20 minutes to stuff. I love the way it looks in my living room and it's really comfy!! Thanks Home Reserve!!! Great idea and product!
I am amazed at the level of service I got from Home Reserve! I am awed that in today's world that a company actually stood behind their products without beating around the bush or making a bunch of excuses that lead nowhere. The Kid Glove Red color of my NEW chair and ottoman covers look spectacular with my couch and have changed the entire face of my living room! Thank you so very much for outstanding service and consideration. It is something that seems to be disappearing from this world at a rapid rate. Not only will I look to Home Reserve when I buy more furniture, I have already told some of my friends and co-workers how you stood behind your products and did a free of charge replacement (they were astounded!).
Please don't ever change!
I will without hesitation recommend Home Reserve to anyone I know who is considering buying furniture!
I only got the chair you know the one BEFORe the extra half got added on...
Power tools made setup a breeze.It is a small jigsaw puzzle at first, but the concept is easy, even without instructions.
Not having to lug heavy furtinute or tween it between walls during a move was my main reason, and still remains my main reason to purchase these units.No wonder I hated moving as a kid.
I moved all my furniture, though much can be said about my dresser and nightstand for stability....with my car.
Your units are definetly stable, one thing i would mention, i may recommend the more boxier furniture ends, otherwise it becomes evident your chair or whatever was built, not made this way[by hand].Lightweight, too, so that dictionary you used to lug around as kid finally has a resting place, and its not by your TV.Would recommend an optional weight set for the smaller pieces, though, even loaded, my chair seems to want to move on its own.
Overall I would give six thumbs out of five.
I posted shortly after we got our Sofa in 1/2005 stating how pleased we were with it, and I just wanted to post again a year later and let everyone know that we STILL love our couch! Thank you so much! When I was researching before buying I really wanted to know other people's experience with the couch over time so I thought that I should post myself and let others know that it's STILL great a year later and we STILL love it! I would buy another one again in a heartbeat!
I also wanted to comment on the warranty policy; last night my husband and I were joking around and I sat down hard on the couch, falling backwards into the back panel, when I fell on it the back panel snapped, well cracked really, so I called this morning, explained that it cracked and was apologized to and asked for my name, the part number, and confirmation of my address, the part is being shipped out today @ no cost and this took literally 10 minutes to do! AMAZING!
Thank you so much! We are soooooo happy with our couch we are VERY hard on it and this is the first time in a year anything has happened, to anyone wondering if purchasing from home reserve is money well spent? Let me tell you.... DO IT!!!! You won't regret it!
Delivered new set yesterday. So far I am impressed with your products!!
Hope to do more business with your company in the future.
PS: Assembly went pretty smooth!! Engineering , very impressive!!!
A little bit of a challenge, all went well though. Even added some new vocabulary !! LOL
Moving into a manufactured home, I was dismayed to discover that its entry was too tight to accommodate my big old leather sofa. Desperate, I discovered a miracle: Home Reserve has a full length sofa that comes as a kit!
Considering that it comes in boxes, costs only three hundred bucks and can actually be assembled with a screwdriver, it s a beautiful thing. And even if it isn t quite as snazzy-looking as my old leather beast, it s just as comfortable.
While assembling it, I marveled at the ingenuity and simplicity of its design. These guys really know what they re doing, including the brilliant instructions and comprehensive website. Kudos!
Our new sectional is perfect. We are renting a place that has a nicely finished basement, but nothing larger than a small chair can fit down the stairs. I really thought I would have to use the space for storage and then we stumbled across the Home Reserve website. We now have a nice six piece sectional in the basement. It was fun putting it together, and it looks great.
Wow--what a great product!
Jayne and Keith Cooper
I know you folks have a limited line of products to keep things simple and costs down, but I really must agree with the folks who suggest adding a chaise to your product line. I need new furniture for every room in my home, and all of my seating needs could be solved by your company if your current product line were expanded to include a chaise and a bench seat (which ought to be a *very* simple product for you to add).
Even if you don't add the bench seat and chaise, I plan to order one of each of your products as I get the money to do so. Thanks for making an affordable, American-made line of furniture for folks with limited budgets and uncompromising taste.
P.S. I found you on PRWeb.com
love this idea!!
cant wait to get ours in the mail!
I just got my Classic Sofa in Liberty Salsa, and I LOVE IT!!
It was fun putting it all together and seeing the BEAUTIFUL outcome. I can't believe the quality that comes along with the price! I'm definitely going to be purchashing more in the future from Home Reserve.
My friend who helped me put it together was also very impressed.
I received the boxes yesterday and have started assembling. I\'m really impressed with the labeling and the assembly instruction manual. I\'ve assembled lots of furniture over the last 3 months and this is the clearest and most detailed I\'ve seen so far. Thanks again for your help during the whole process.
Sandy you were right I did get it put together even though I do have 10 thumbs, I was really amazed at the quality and thickness of the fabric. When I finally got it finished and went to move it in to position the sturdiness of it was unbelievable. A friend stopped by and couldnt believe what it cost, asked for your website is going to check it out. And the storage areas I love I have been burglarized in the past and they have never bother to look in that area. I saw somewhere on your site you all are thinking about TV ads do you think you could keep up with all the orders you would get, I don\'t remember how I found your site but if I had saw on TV I would have ordered alot sooner. Your help was so appreciated. thanks for gloves and sanding block came in handy one suggestion put a tube of Deep Heat in there Iknow am out of shape but I am sore in places I had forgot about. Have a Merry Christmas. and thanks again for your help alot of company\'s
need to take a lesson from you about customer service you are unbelievable
A friend came over this morning and helped me put the couch together! I love the looks of it, and will tell you in an hour or so, how it \'sleeps!\' I am so exhausted from all I\'ve done (physically) the last 3 days. Now, it\'s time for a nap, before I have to go somewhere at 4:30 PM.
Thanks again for all your help! I\'m going to be telling EVERYONE about this! Find out if Home Reserve will pay me a commission for every one I sell in Greenville, SC! Being unemployed is getting really old!
TGIF and hope you have a wonderful weekend!
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Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
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Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)