Our upholstery arrived yesterday. We absolutely love it. As expected, my husband once again commented on the quality of the sofa. We had fun putting on the new fabric.
Thanks to you all for making such a great product that we can modify affordably when the season or mood strikes.
I just wanted to write and let you know how much I love the Avenue Sofa Couch in Ella Citrus that I just ordered. It is absolutely wonderful! The fabric is beautiful!! The cushions are comfortable, yet firm, which is what I love. I did notice two tiny places where the fabric was snagged on the left back cushion and I called customer service and had a replacement within two days. Your company is wonderful to work with and your customer service department is so friendly and helpful. I will recommend your couches to everyone. Everytime I look at my new couch I can't help but smile
I will probably be placing another order within a month or two.
I will continue to sing your praises to my family and friends who can't believe my sofa arrived in a box. I've never worked with a company so willing to please as you all have been.
Thanks a million,
I LOVE my new couch!!!
I was slightly overwhelmed when I upacked everything, but I had such a blast putting it together. I used a power drill and I highly recommend using one if available. Just like HR said, it took me about 2 hours from start to finish. I laid down on it when I was finished and almost fell asleep, lol. It looks great in my apartment and friends were surprised that it came in pieces....it looks like it came to the house fully assembled. And the microfiber is super soft, so I love that about it.
I had some issues with delivery, that were totally the fault of the carrier and not Home Reserve. However, upon receiving my complaint about the delay in delivery, HR promptly refunded my shipping fees. The service was friendly and efficient, so I will definitely purchase the matching chair and ottoman in the near future.
It's a great value for what you're getting, and the option to purchase additional fabric is great if you want to change the look of your room. ;1
Thanks Home Reserve!
I just put together the loveseat we ordered. It took about two hours. (It would have taken less time had my power screw driver been working throughout.) The directions were precise and easy to follow. The piece is beautiful.
We are very happy.
Great product...Great price!;1
I cannot recall the exact date of my first order but, it was prior to the inclusion of the Tuxedo design to your selection. My original purchase was the chair and ottoman in Winston Merlot. We were pleased with both items except the arms were a tight fit for my limited space. A few weeks later while I was showing my daughter your website we discovered that you had added the Tuxedo line. When I called to discuss exchanging the arms of my chair for the more narrow Tuxedo version, Sandy was very helpful and immediately offered to workout an exchange. But before we could conclude the transaction we decided that we would order one of the big round arm sofas in the Gracewood Burgundy for my daughter's family room, she would take my big round arm chair and ottoman with the covers exchanged to match the sofa and I would order the Tuxedo chair for my living room. I also ordered yardage to cover a smaller ottoman that I already had to match the chair in my living room.
Last summer we had to move my 85 year old mother into an assisted living residence. Mother is in the early stages of Alzheimer's disease and could not decide which articles of her furniture to move into her small suite. So, once again we checked out Homereserve intending to order a loveseat and chair. We were delighted to see that you had added the sectional and ordered the left and right to make a loveseat and also ordered a chair of the Avenue line in the Chicago Linen.
We finally got our most recent purchase, the left and right Tuxedo sectional in Winston Merlot, assembled and in place in my living room and are quite pleased. We chose the left & right ends of the sectionals to fit together into a loveseat in our last two purchases because our needs are constantly changing. Someday soon I'm sure we will be expanding the sectional pieces into a couch or whatever. My grandsons will soon be going to college! You'll be hearing from us!
Dear Home Reserve,
I Love my new furniture!
I am so impressed with your company. Although my box 2 instructions were missing, I quickly found them on your website and was able to print them out, easy as pie!
All of the instructions were very clear and easy to understand, with great illustrations( unlike most other ready to assemble companies). I was able to put both the love seat and couch together in about 3 hrs all by myself, I really appreciated that aspect as my husband is currently serving overseas. I chose the Altima Pet Care fabric in Merlot and it is just beautiful. These sofas look very expensive in my living room and no one couls possibly guess how economical they really are! They are very comfortable, although a little stiff for now. I think the only downside I 've discovered is that the seats are are not very deep, I will definately need to purchase an ottoman in order to be really comfy. I'm hoping that once the back cushions loose some of their fluff there will be more room on the seat.?
All in all I'm extremely pleased with my purchase and would reccomend them to anyone!
Thanks so much,
Just thought I'd let u know I've rec'd my shipment and everything's in good order. My daughter & I put it together on Tuesday. It looks fabulous! We were amazed how well everything was packaged, including gloves and sandpaper sponge in each box...even how well the covers are all made and packaged inside out! It was a pleasure dealing with you, Sandy...thank you for all your assistance and hospitality on my visits! Have a wonderful summer...it's finally here!
I received the shipment yesterday as you have noted. I am so excited I began assembling it last night and was able to get the two arm sides completed after a long busy day at work.
This morning I just could not wait so I put the covers on the seat cushion and back cushion. Wow is it beautiful! Just as I thought it might be. The fabric is wonderful and the colors are gorgeous! I just finished putting a cover on one of the arm sides. That was not easy, but I did it. I may have time to start assembling another portion of the chair before I leave for my day.
I can\'t thank you enough for your help and expediting my order, you are great. Hopefully I will be able to order the matching hassock and another side chair and my living room will be completed.
Thanks and Happy Thanksgiving!
I\'ve owned the classic couch, loveseat and chair (with ottoman) for four years; with the Pet Altima fabric in Thyme. Don\'t hesitate to order! The couch, loveseat, chair - supremely comfortable and the fabric wears like iron!! After four years, and countless dogs and cats lounging, jumping, sleeping and doing other, nefarious things dogs and cats do, the fabric still looks great! And, if it does get a little dirty, just throw it in your washer, on gentle cycle, cold water, hang dry and just slip the fabric back on. My Home Reserve living room looks so good that a friend who recently purchased her first house, asked if I would mind if she bought the same furniture. I helped her assemble it and she is now the proud owner of the Classic living room set in Altima Latte.
Thank you Home Reserve. Made in America; unequalled customer service, terrific products! ;1
I just wanted to let everyone at your company how happy my family is with our purchase!
We recently bought a cozy corner sectional in Altima latte. We looked FOREVER for a sectional that would fit into our small TV room, and always something just wasn't right- either it wouldn't fit through the hall, or the color was wrong, or I couldn't see the point in spending sooo much money on a brand new couch with a 2 year old spilling milk and grinding cookies on it every 5 minutes. When I found your website, I was hesitant--the thought of buying furniture online made me nervous, and my husband was a little skeptical as well. But we bought one piece to try it out first, and were so impressed that I couldn't wait to order more! We finally got rid of the huge dark green, double-reclining sofa that was dominating our tiny TV room. I had the corner piece and an armless section together( with the fabric covers on) in about an hour. After putting 1 piece together the rest go super fast. ( My husband was impressed) He was also Really impressed with how sturdy the pieces are one they are bolted together, and he thinks it is very comfortable. The Altima pet fabric is GREAT for homes with toddlers, everything wipes right off.
I can't tell you how happy I am with the finished product, and I feel like I have the freedom, to a certain extent, design my own furniture and be able to have so many options on how it will fit, even in my tiny room. I will definitely be buying more furniture from Home Reserve in the near future as well as some pillows and I have told all my friends to check out your website as well. Looking forward to new products and fabrics and keep up the good work!! ;1
I just wanted you to know that I received my order for 9 pieces. I was really surprised that they all came a week earlier than anticipated. So far I have assembled 4 of them. It is wonderful how everything is fitting together. I really love the Fairview Sand fabric. It coordinates well with some fabric I already have, which I plan to used to embellish the back cushions. Will send pictures when it is all finished.
>I read your story about how Home Reserve evolved. For about 3 years I have been exploring modular furniture, and finding most commercial products not what I wanted. I even found and developed my own plans to build my own living room furniture. Because I did not have enough time to actually do this, I just kept exploring the Internet for ideas. Finding your site and seeing how your products matched my needs was like finding a piece fitting in a huge puzzle. There is just not another company which has really worked out a design so thoroughly. Every detail and consideration is there. Thank you so much.
I already commented after buying a chair and ottoman last year. But I wanted to tell y'all that the holidays were great at our house -- there was a *parade* of people wanting to try out the chair, and we have converts!
And, we just rearranged our master bedroom and needed a chair there, and it wasn't even up for discussion... well, other than what color & style of HR chair/ottoman we wanted!
Thanks, HR for excellent customer service and a great product! ;1
I am amazed at the level of service I got from Home Reserve! I am awed that in today's world that a company actually stood behind their products without beating around the bush or making a bunch of excuses that lead nowhere. The Kid Glove Red color of my NEW chair and ottoman covers look spectacular with my couch and have changed the entire face of my living room! Thank you so very much for outstanding service and consideration. It is something that seems to be disappearing from this world at a rapid rate. Not only will I look to Home Reserve when I buy more furniture, I have already told some of my friends and co-workers how you stood behind your products and did a free of charge replacement (they were astounded!).
Please don't ever change!
I will without hesitation recommend Home Reserve to anyone I know who is considering buying furniture!
I received the boxes yesterday and have started assembling. I\'m really impressed with the labeling and the assembly instruction manual. I\'ve assembled lots of furniture over the last 3 months and this is the clearest and most detailed I\'ve seen so far. Thanks again for your help during the whole process.
Sandy you were right I did get it put together even though I do have 10 thumbs, I was really amazed at the quality and thickness of the fabric. When I finally got it finished and went to move it in to position the sturdiness of it was unbelievable. A friend stopped by and couldnt believe what it cost, asked for your website is going to check it out. And the storage areas I love I have been burglarized in the past and they have never bother to look in that area. I saw somewhere on your site you all are thinking about TV ads do you think you could keep up with all the orders you would get, I don\'t remember how I found your site but if I had saw on TV I would have ordered alot sooner. Your help was so appreciated. thanks for gloves and sanding block came in handy one suggestion put a tube of Deep Heat in there Iknow am out of shape but I am sore in places I had forgot about. Have a Merry Christmas. and thanks again for your help alot of company\'s
need to take a lesson from you about customer service you are unbelievable
A friend came over this morning and helped me put the couch together! I love the looks of it, and will tell you in an hour or so, how it \'sleeps!\' I am so exhausted from all I\'ve done (physically) the last 3 days. Now, it\'s time for a nap, before I have to go somewhere at 4:30 PM.
Thanks again for all your help! I\'m going to be telling EVERYONE about this! Find out if Home Reserve will pay me a commission for every one I sell in Greenville, SC! Being unemployed is getting really old!
TGIF and hope you have a wonderful weekend!
I bought an ottoman for my recording studio. It\'s great -- couldn\'t be happier. Will be purchasing more soon.
The free work gloves are a nice touch!
I am so glad I came across this website! I was recently in the market for some furniture for our playroom. I thought I'd end up with a futon (not a favorite of mine), but then came across your site and ended up purchasing your couch instead. I don't know what I like more - the storage, the removable covers (a necessity with 3 boys), or the price! I've bookmarked this site and will be back again.
Thanks so much.
YES! I got the boxes yesterday!:) The directions were AWESOME! I\'m a teacher and often find directions that are poorly worded, difficult to understand, etc. And having the actual number in each piece was fantastic - Seriously, putting these together would be a good job experience for elemetary age kids, or even adults in a sheltered workshop. I don\'t think there was one wooden connection that was hard to decipher. I would bet there is a training program somewhere that would love to assemble furniture like yours - for a nominal fee. It would be worth it to buyers with time constraints, as well as employment for people needing work.
The color - everything - is awesome!
Hi Purchased the chair first just to give everything a try. My daugher and I put it together and realy liked it. So just before Christmas we got the couch to match. This time my husband was intrested in the constrution and was quite surprized how well the furniture was constructed. Now we just ordered two more couches and two ottoman for the family room. I just 8-0 having the new furniture and will be able to change the cover to match the season.
Thank you so much.
We have had our sofa for two years now and still LOVE it! I have not been back to the site in a long time and was so excited to see you have expanded your product line and fabric selection! One suggestion for the website: it would really be great to be able to compare one or more choices next to another one. For example, to see photos of all five chair styles at once, side by side. Or to compare photos of two different fabric styles on the same piece of furniture side by side. Or to see a couch in one fabric next to a chair in a different, coordinating fabric. Don't know if any of that is possible for a web designer to do easily, but it sure would be great! We will be ordering an entire roomful of your stuff when we move next year so I hope the feature can be added to the website by then!
Also: what happened to the great video of the kids jumping on the couch? It was one of the things that sold us on home reserve!
We had ordered a sectional from a furniture store for our newly remodeled basement, and the delivery men were unable to get the corner piece down, so I cancelled my order and stumbled across Home Reserve and was delighted with their selection and price.
Wow! We received our sectional today (7 pieces) after having ordered it just a week ago, and we\'ve put together 4 of the 7 pieces in about 2-1/2 hours. They look absolutely stunning. This is the most clever RTA furniture I have ever seen (and we\'ve put together a LOT of furniture over the past couple of months). I am honestly floored about how good the pieces look and how easy they are to put together (they even give you bolts to attach the sectional pieces to each other).
I will post a photo of the sectional when we\'re done, but bravo, Home Reserve! Very, very well done!!
The boxes arrived and my husband and I put the seat together today. We are very pleased and thank you again for your help! I\'m recommending your site to my friends!
I received my furniture (sectional, chair, and modular ottoman) and I absolutely love them! They look fantastic in my living room, they are exceptionally comfortable (I\'ve already fallen asleep on the sectional twice), and I was quick to make use of the under-seat storage! Thank you ever so much for such fantastic products...I\'m telling all of my friends and family about Home Reserve.com and trying to make them buy some furniture, too!
Be assured that I shall be purchasing more Home Reserve.com furniture as I renovate my home.
A VERY satisfied and happy customer,
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Choose your style, fabrics, and make your own sectional arrangements.
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Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
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(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)