I absolutely LOVE my furniture. THNAK YOU HOME RESERVE. I was skeptical but when I got it and put it together, I was amazed how strong and beautiful it is! I have FOUR dogs and none of them have been able to destroy the Altima fabric. The Yellow is gorgeous – very subtle and not overwhelming in my very small mountain cabin. This is one of gthe best purhases I have ever made. Plus, I am so GRATEFUL this is a US company employing US citizens using US materials. Go America! Go Home Reserve. I will definitely buy again (I just bought four pillows) and wow a ***** star product.
Furniture
969
Craig
DATE:
Looking for a sectional that fit into our unique space has been a challenge – until we found Home Reserve! We ordered the armless sample first to see how the comfort was. My wife is a very “comfort sensitive” person and is quite peculiar in her comfort preferences. To give an example, we test drove over twenty vehicles until she found the one that was comfortable for her preferences – hence why I ordered the sample piece first instead of the whole thing. We received the package yesterday and I assembled it fairly easily. The true test was when my wife sat down on it and her eyes lit up saying she couldn’t believe that this was more comfortable than our current two year old sofa! That was all I needed. I ordered the rest of the sectional today and look forward to getting it as quickly as possible. Not only was it very comfortable, but the ability to customize the setup to our living space is such a huge bonus as well!
Furniture
968
Brian C
DATE:
I received the first piece of my sectional sofa, the arm-less section, the other day to tryout. I had fun putting together all of the pieces and making a chair, glad that gloves were included. Assembly and upholstering took about an hour all together. The instructions are well laid out for even an inexperienced person, can follow clearly. My girlfriend is still skeptical, but I enjoy it and will be ordering the rest of the sectional.
Furniture
967
Sally
DATE:
Just wanted to express my appreciation for the wonderful customer service and the beautiful new covers for my Monroe loveseat and sofa that I ordered and recieved recently.
I’ve had both for 6 years now, and the Hondo creme covers are absolutely gorgeous – both sofa and loveseat look like brand new pieces of furniture. My daughter, our cat, and I LOVE our Home Reserve furniture. Definitely I would recommend your wonderful company to anyone.
Furniture
966
Chris
DATE:
I wanted to tell you how pleasantly surprised I was when I contacted your company because one of my kids broke my sofa. I would like to set the stage by saying that about three years ago I was TOTALLY broke and needed a new sofa. I had to find the most economical piece of furniture available and it creeped me out to think about getting something from the Good Will store or something used because I was worried about bedbugs, etc. Anyhow, I was on line searching for options and I said to my boyfriend, “All I want is just a cheap, sh**-y sofa”. As a joke he typed that phrase into the search field and Homereserve.com was the first thing that popped up in the search. (I am not sure which keyword was a match, but that is a true story). Anyhow, long story short, I was able to find a really NORMAL, functional piece of furniture that I could afford. Because of the low price, I didn’t have much hope for it lasting very long. Boy, was I wrong. This is the BEST thing I ever did. At the time I got the sofa I had three crazy dogs that insisted on LICKING the sofa all the time and they were always full of mud also. It was totally disgusting. Before getting my sofa from Home Reserve I used to throw sheets over the old sofa so keep it from getting dirty and smelly from the dogs. I was very happy when I saw that you had covers that were WASHABLE!!!! Dog owner’s dream sofa! So I still thought this probably would just be kind of a piece of junk and it wouldn’t last very long. Well, again, was I wrong on that one. I only have one dog left, but I still wash the cushion and pillow and armrest covers at least once a month. They still look brand new. Also, a couple weeks ago, one of my step kids plopped on the sofa real hard and broke one of the boards. I don’t mean that they just kind of plopped down on it–they are BIG kids-teenagers- and really banged down on it really, really hard. One of the pieces on the back cracked. I thought I was going to have to buy a new sofa or something. I couldn’t remember the name of the company, so once again, I went to the internet and typed in the same phrase I mentioned before. Once again, Home Reserve popped up! I contacted your customer service department by e mail to ask if I could purchase a replacement piece. They got back to me the next day and told me that I had a 10 year warranty and they just shipped out the piece that the kids had busted!!! It was here like a day later. I thought it was amazing on several levels–First of all that they didn’t try to take advantage of the fact that I didn’t even know I had a warranty and try to charge me for the replacement piece, second of all that the response was so quick and third that they over-nighted the piece to me.
So I realize this is kind of a rambling correspondence, but I was so happy that they did this and that my sofa is now fixed and I don’t have to purchase another one (because I am still totally broke!). I am usually not very complementary about customer service experiences because for the most part, customer service is pretty bad these days, but the experience I have had with your company has been totally awesome and I just wanted to let you know how much I like my sofa and how happy I have been with dealing with your company.
Hope you have a great day and a happy holiday.
Chris Bell
Furniture
965
sharon P
DATE:
Just finished assembling the 5 piece Laney sectional for an area in our basement where our granddaughters can play video games and watch TV with their friends. It looks great and they love it. The modular design was perfect since regular sofas won’t fit down the stairs. It is really comfortable and I wish I had known about it before I purchased the much more expensive and very uncomfortable sofa (purchased on line) in our upstairs family room. This is a great company which provides prompt replies to questions and ships quickly. One of the best thing about them is they manufacture their product in the USA. IKEA had better watch out!
Furniture
964
Carole Andersen
DATE:
Again, I can’t say enough about Home Reserve. I purchased an entire sectional back in 2010. I have enjoyed it very much. The quality, the storage, size, everything. Recently I fostered a dog that chewed up the covers on the cushions and got to some of the foam cushion too. Oy. Anyway, I called, got the replacement covers I needed and the foam cushion. Went with a different matching fabric for the cushions and wow is it beautiful. Feel like I have whole new living room, very nice change. If you are thinking about this purchase, don’t hesitate. Great investment. Great customer service. A+++ company.
Furniture
963
Brian C
DATE:
I just received the first piece of my sectional, I want to try out the furniture before buying the rest. I am looking forward to assembling the Armless and trying it out this weekend. I have been looking for a sectional that was inexpensive, durable and can be expanded on…the only one that I have found that meets these requirements is Home Reserves. I have checked sectionals at the large furniture stores and none of them offer a 10 year warrantee, let alone a risk free trial. I especially like that each piece is a storage unit, my girlfriend and I live in a small apartment and space is an issue. I will update everyone after I put the Armless together.
Furniture
962
Russell
DATE:
This was my 3rd Home Reserve order – this time a loveseat for my basement man-cave/music room. Once again, I was thrilled with the quality and appearance of the furniture. What inspired me to again post on the guestbook, however, is fact that it is obvious that the Home Reserve folks pay very close attention to their customers. The only complaint I could imagine making about the previous pieces of furniture was the way that different sections were connected. This was improved using the new, simplified wing-nut solution. I never cease to be amazed with the engineering and quality of this furniture. In a world of over-priced cheap stuff, it’s so refreshing to be able to get such a quality product for so little. I recommend you to everyone, and several friends and family members are now home reserve owners – thanks again!
Furniture
961
monserrate berney
DATE:
Im so happy i purchased the Laney Sofa from Home Reserve.I purchase my sofa early this year it has gotten alot of use from my kids. One of them threw themselves on the couch and the middle support wood slat split.What to do? Called Homereserve and left a message.I promptly received a call back from Sandi informing me all furniture frames have a 10 year warranty….10 years…Why didnt I purchase furniture from Home reserve earlier?!8-0:-)
I absolutely LOVE my furniture. THNAK YOU HOME RESERVE. I was skeptical but when I got it and put it together, I was amazed how strong and beautiful it is! I have FOUR dogs and none of them have been able to destroy the Altima fabric. The Yellow is gorgeous – very subtle and not overwhelming in my very small mountain cabin. This is one of gthe best purhases I have ever made. Plus, I am so GRATEFUL this is a US company employing US citizens using US materials. Go America! Go Home Reserve. I will definitely buy again (I just bought four pillows) and wow a ***** star product.
Looking for a sectional that fit into our unique space has been a challenge – until we found Home Reserve! We ordered the armless sample first to see how the comfort was. My wife is a very “comfort sensitive” person and is quite peculiar in her comfort preferences. To give an example, we test drove over twenty vehicles until she found the one that was comfortable for her preferences – hence why I ordered the sample piece first instead of the whole thing. We received the package yesterday and I assembled it fairly easily. The true test was when my wife sat down on it and her eyes lit up saying she couldn’t believe that this was more comfortable than our current two year old sofa! That was all I needed. I ordered the rest of the sectional today and look forward to getting it as quickly as possible. Not only was it very comfortable, but the ability to customize the setup to our living space is such a huge bonus as well!
I received the first piece of my sectional sofa, the arm-less section, the other day to tryout. I had fun putting together all of the pieces and making a chair, glad that gloves were included. Assembly and upholstering took about an hour all together. The instructions are well laid out for even an inexperienced person, can follow clearly. My girlfriend is still skeptical, but I enjoy it and will be ordering the rest of the sectional.
Just wanted to express my appreciation for the wonderful customer service and the beautiful new covers for my Monroe loveseat and sofa that I ordered and recieved recently.
I’ve had both for 6 years now, and the Hondo creme covers are absolutely gorgeous – both sofa and loveseat look like brand new pieces of furniture. My daughter, our cat, and I LOVE our Home Reserve furniture. Definitely I would recommend your wonderful company to anyone.
I wanted to tell you how pleasantly surprised I was when I contacted your company because one of my kids broke my sofa. I would like to set the stage by saying that about three years ago I was TOTALLY broke and needed a new sofa. I had to find the most economical piece of furniture available and it creeped me out to think about getting something from the Good Will store or something used because I was worried about bedbugs, etc. Anyhow, I was on line searching for options and I said to my boyfriend, “All I want is just a cheap, sh**-y sofa”. As a joke he typed that phrase into the search field and Homereserve.com was the first thing that popped up in the search. (I am not sure which keyword was a match, but that is a true story). Anyhow, long story short, I was able to find a really NORMAL, functional piece of furniture that I could afford. Because of the low price, I didn’t have much hope for it lasting very long. Boy, was I wrong. This is the BEST thing I ever did. At the time I got the sofa I had three crazy dogs that insisted on LICKING the sofa all the time and they were always full of mud also. It was totally disgusting. Before getting my sofa from Home Reserve I used to throw sheets over the old sofa so keep it from getting dirty and smelly from the dogs. I was very happy when I saw that you had covers that were WASHABLE!!!! Dog owner’s dream sofa! So I still thought this probably would just be kind of a piece of junk and it wouldn’t last very long. Well, again, was I wrong on that one. I only have one dog left, but I still wash the cushion and pillow and armrest covers at least once a month. They still look brand new. Also, a couple weeks ago, one of my step kids plopped on the sofa real hard and broke one of the boards. I don’t mean that they just kind of plopped down on it–they are BIG kids-teenagers- and really banged down on it really, really hard. One of the pieces on the back cracked. I thought I was going to have to buy a new sofa or something. I couldn’t remember the name of the company, so once again, I went to the internet and typed in the same phrase I mentioned before. Once again, Home Reserve popped up! I contacted your customer service department by e mail to ask if I could purchase a replacement piece. They got back to me the next day and told me that I had a 10 year warranty and they just shipped out the piece that the kids had busted!!! It was here like a day later. I thought it was amazing on several levels–First of all that they didn’t try to take advantage of the fact that I didn’t even know I had a warranty and try to charge me for the replacement piece, second of all that the response was so quick and third that they over-nighted the piece to me.
So I realize this is kind of a rambling correspondence, but I was so happy that they did this and that my sofa is now fixed and I don’t have to purchase another one (because I am still totally broke!). I am usually not very complementary about customer service experiences because for the most part, customer service is pretty bad these days, but the experience I have had with your company has been totally awesome and I just wanted to let you know how much I like my sofa and how happy I have been with dealing with your company.
Hope you have a great day and a happy holiday.
Chris Bell
Just finished assembling the 5 piece Laney sectional for an area in our basement where our granddaughters can play video games and watch TV with their friends. It looks great and they love it. The modular design was perfect since regular sofas won’t fit down the stairs. It is really comfortable and I wish I had known about it before I purchased the much more expensive and very uncomfortable sofa (purchased on line) in our upstairs family room. This is a great company which provides prompt replies to questions and ships quickly. One of the best thing about them is they manufacture their product in the USA. IKEA had better watch out!
Again, I can’t say enough about Home Reserve. I purchased an entire sectional back in 2010. I have enjoyed it very much. The quality, the storage, size, everything. Recently I fostered a dog that chewed up the covers on the cushions and got to some of the foam cushion too. Oy. Anyway, I called, got the replacement covers I needed and the foam cushion. Went with a different matching fabric for the cushions and wow is it beautiful. Feel like I have whole new living room, very nice change. If you are thinking about this purchase, don’t hesitate. Great investment. Great customer service. A+++ company.
I just received the first piece of my sectional, I want to try out the furniture before buying the rest. I am looking forward to assembling the Armless and trying it out this weekend. I have been looking for a sectional that was inexpensive, durable and can be expanded on…the only one that I have found that meets these requirements is Home Reserves. I have checked sectionals at the large furniture stores and none of them offer a 10 year warrantee, let alone a risk free trial. I especially like that each piece is a storage unit, my girlfriend and I live in a small apartment and space is an issue. I will update everyone after I put the Armless together.
This was my 3rd Home Reserve order – this time a loveseat for my basement man-cave/music room. Once again, I was thrilled with the quality and appearance of the furniture. What inspired me to again post on the guestbook, however, is fact that it is obvious that the Home Reserve folks pay very close attention to their customers. The only complaint I could imagine making about the previous pieces of furniture was the way that different sections were connected. This was improved using the new, simplified wing-nut solution. I never cease to be amazed with the engineering and quality of this furniture. In a world of over-priced cheap stuff, it’s so refreshing to be able to get such a quality product for so little. I recommend you to everyone, and several friends and family members are now home reserve owners – thanks again!
Im so happy i purchased the Laney Sofa from Home Reserve.I purchase my sofa early this year it has gotten alot of use from my kids. One of them threw themselves on the couch and the middle support wood slat split.What to do? Called Homereserve and left a message.I promptly received a call back from Sandi informing me all furniture frames have a 10 year warranty….10 years…Why didnt I purchase furniture from Home reserve earlier?!8-0:-)