Sandy you are unbelievable. I have been a very satisfied Home Reserve Customer for a year. On Tuesday, 11/9/2010 I called to order new covers for my couch and loveseat. Just ready for a color change. Sandy helped me and at the end of our conversation I asked about the timing of the shipment. I am expecting out of town guests this weekend. Sandy told me it would normally take about a week to 10 days but that she would talk to the people in that department and see what they could do. I told her not to worry about it but if she could get it to me sooner great!
I HAD THE COVERS THE NEXT DAY! UNBELIEVABLE.
This is a company that you have to do business with if you are in the market for the coolest, best-looking, durable, changeable and fun furniture in the USA.
Thanks Sandy and the entire Home Reserve Team, you are amazing. 8-0
I absolutely love my new couch… the only thing I could say that could make it even better would to make it wider… more depth… other than that.. it’s soooooo comfortable and easy to put together!!! 8-08-0:-):-):-!:-!:-D:-D
Custom ordered our pieces, love it all. Friends very impressed!
One of my all time favorite company’s, from now on.
I am so mad at myself for not posting this earlier… I read through these all of the time before I actually bought my furniture. I have been VERY pleased with my sofa. It took my brother and I a while to put it together but it has been SUPER STURDY….I wanted somthing that would look nice but that I would not feel like I needed to protect, that is exactly what I got. I have gotten tons of compliments on it and it has held up well. I did notice today thhat one of the pieces that make up the storage compartment seems to have fallen, but it seems to be a minor fix and it has had no effect on the stability or comfort of the sofa. Ii would recomend this furniture to ANYONE!:-D
Love seat looks great!;2
Maria Beach, Illinois
I received my sofa yesterday! Great fast delivery and UPS even followed my instructions and left the boxes on the porch.
Even though it was late I had to start putting it together right away.
and how easy it was!;1 It took about an hour for the frame, but I did have a struggle with the fabric covers|:|, however I would blame that more on me being tired, than the product not being cooperative. The fabric was of better quality than I imagined.;5
I love it, if I had more room in my apartment I would get more pieces…
the sofa was so comfortable, I actually fell asleep on it last night!
The assembly instructions for the couch frame were remarkably good as was the ease of assembly. The upholstery pieces had me baffled for a while and it might be useful to label each upholstery piece at the factory to minimize assembler confusion. I’m very pleased with the couch.
Have no fear! I put together the Classic sofa all by myself and am thrilled with the look, the fabric, the comfort and overall value. What a great deal
I bought a sofa earlier this year. I absolutely love it. It is sturdy and comfortable.I plan to buy a chair and ottoman next.
I purchased the Laney armless sectional and absolutely love it!!! The Matador faux fabric is so soft and it really looks like distressed leather. I cannot believe how sturdy and comfortable it is!!!! The storage is great too! After looking around in furniture stores, this beats them all!
Sandy is soooooo knowledgeable of the product and is wonderful!!!