We got our loveseat yesterday and my 5 year old son and I put it together in less than 1 1/2 hrs. It’s very nice. The cushions are a bit firm, but hopefully will soften. The pet care merlot color is beautiful and so child friendly. We are ordering the matching ottoman today. Great product! Looks pricier than it is!
I am not one to review my purchases right out of the box, or before a true test of customer service has occurred. That being said, we ordered our couch, chair, and ottoman roughly 5 years ago. We have been happy with them. The ability to take them apart for a long distance move was phenomenal!
What has prompted me to finally review my purchase though, is the result of my couch and ottoman breaking. Of course, I don’t have my paperwork. I throw everything away, and live in utter chaos. I thought for sure we would be having quite a few bonfires with our couch.
I called customer service and spoke with Sandy. She was so helpful and patient, and I am very pleased to say that the replacement parts are on the way! I am extremely happy with my furniture and the superior level of customer service!
If I had bought at any brick and mortar store, I would have paid three times the price for something that would have been made in another country and would now be at the curb.
We love our tux loveseat in mission black. We searched every furniture store in the area, did tons of research online, and by accident, I happened upon Home Reserve. I\’m so happy that I, 1.) didn\’t settle for a loveseat I didn\’t love from a large store, 2.) didn\’t spend a bundle on a loveseat I sorta liked online, and 3.) purchased something that is actually handcrafted here in the USA!
I had very strict measurements I needed to stick to for our small home office, and this loveseat (and ottoman) not only fit, but look and feel great.
Money well spent. I wouldn\’t hesitate to order again.
My 6-piece sectional arrived over a week ago and I absolutely 8-0 it!
It was very simple to put together (approx 2-3 hrs total), and the fabric quality is astounding.
KUDOS!!!!! Home Reserve. I look forward to ordering more pieces in the near future.
Love it, love it, love it!
Great products, great idea, great convenience and I love the new web site, too!
I bought a sofa and 2 ottomans. I love them! I have one suggestion – I would love it if you would offer a double ottoman – the kind that is so popular now!
Thanks for all the choices!
I ordered a small sectional to fit in an awkward corner of my loft. It is perfect for the small space! I love it so far!!! I was nervouse about ordering a piece of furniture that I never sat on and also had to put together, but it is delightfully comfortable and very well built. I will definately order from here again.
I received my armless loose back sofa today….I just ordered it 6 days ago!! We couldn\’t wait to put it together, so my daughter and I assembled it in a couple of hours and she did most of the work. I LOVE IT! It\’s exactly what I expected, love the color (Cricket Leaf). I\’ll be ordering the matching chair very soon. Thanks so much HR!!:-)
Sandy was my Angel today!! I had been looking for over a month, then I found Home Reserves website [specifically looking for American Made!] – all the other sites did not have what I was specifically looking for – then I found your site! AND Sandy helped me with my order to get EXACTLY what I really wanted!! This is awesome – except you have so many goregous colors it has taken me almost a week to make up my mind!! Thank goodness I can order other sets and still have the great furniture!!
I recently bought the sofa and chair with the ottoman, I love this furniture and everyone that has seen it and sat in it is amazed how wonderful this furniture truly is. I highly recommend this to anyone and it was very easy to put together.8-0