I purchased a black ray sofa a few weeks ago. Customer service was very helpful. They called me to confirm my order & we made arrangements 2 weeks in advance to have my order shipped from Ft Wayne to Purdue University on a Friday afternoon.
That Friday only 1 box showed up. I was a bit upset, because one of my boxes went to a dorm's main office. They sent my box to the wrong address in my city. But I called Monday morning and they had a new box at my apt Tuesday afternoon.
My sister and I put our sofa together and even though it took several hrs we love it! Thank you Home Reserve!
I've had my Home Reserve couch for over a year, and we still love it. We don't use the storage as much as I thought we would...except to hide blankets before company arrives:-) Despite that, we love the couch. I have two 3 year olds and they jump on teh couch, spill on it, etc. I've washed my covers several times after accidents from them or our puppy. Everything about the couch is great!!
I am ordering a replacement cover today because I want a new look in my living room. We will order from you again,and I will continue to sing your praises to everyone I know.
I ordered my sofa, and got it 5 business days later!! Wow!! It is better than I expected. I ordered the Altima Pet Care MERLOT fabric, and I can't believe how plush and rich it is. The sofa exceeds all of my expectations. Your directions were very well done - my one suggestion is that you not suggest that the hammer is optional - without it, I would still be trying to get the first 2 pieces to go together. This is absolutely fabulous. I have a couple of friends who are thinking about buying coming to look at it this weekend. Thank you!!
I ordered my Furniture and delivery was fast. I got it within 14 days. I did not get to put it together until last weekend. I put together a six piece sectional in 5 1/2 hours. It was so simple. The hardest part was getting the cushions into the cover, no need to work out after that. My Thanksgiving guests arrived at my home yesterday and were amazed at how great my furniture is. And that it is pet friendly, as I got the pet fabric. Now my sister in law is thinking of getting new furniture I told her to take look at hat you are offering before getting anyhing.
I will be taking pictures soon so I will ost them later. THANK YOU for allowing me to have my first brand new Living Room in my life. And it is beautiful. THANK YOU 8-0;1
Thank you so much! Your company is getting a lot of word of mouth from me already; I've been so impressed by your product so far. Once we get the sectional and give it a go, I will likely be ordering more furniture from you (I have plenty of ideas for odd shapes and using corner units ininteresting ways).
I've also been very favorably impressed by your customer service. Rave reviews from this new customer so far, and I'm eagerly awaiting the arrival of our new sectional. I've been highly impressed by your website, which answered nearly all of my questions before I had a chance to ask them. Your videos and photo galleries helped a lot in explaining your product and howyou\'re different. I've been stymied for years in searching for a sectional that I can configure how I want it, and I was so excited to find you online.
Yesterday we received our Brook Loveseat in the Green Apple cover & We Love it! It was super easy to assemble and it is very comfortable. I plan on buying additional covers to switch my color scheme periodically!
I highly recommend this product AND this company! Great job guys
I bought a couch from your site about 3 years ago, and I was so in love with it - how easy it was to put together all by myself, how quickly it arrived, the price, the beautiful pattern - that I raved for days to everyone who would listen. I was missing one of the plastic T-connectors, and I contacted Customer Service... they sent me 2 immediately!
3 years later, I just want to say that I am *still* so in love with my couch. It\'s super comfy, the fabric is easy to clean, the cushions have stayed plump, and I adore the storage underneath the seats. I came back to the site today to start pricing matching armchairs.
Just like the reviews said -- the couch was super easy to put together!
I was able to put it together in less than 2 hours with a handheld drill. The fabric looks great and the couch is nice and soft. The seat cushions are a little stiff, but since sitting on it for about 2 weeks now, I can feel them getting softer.
This sofa works perfectly in my first apartment and I\\\'m very happy! Thank you!
My husband and I have researched furniture sets for the 2 1/2 years that we've been married. We wanted something that would last and that we liked, for a reasonable price. We looked at many furniture stores (like Art Van), which have beautiful furniture, but you pay through the nose. We love 8-0EVERYTHING8-0 about Home Reserve. We just bought our first piece of furniture, the Celery Monroe Loveseat and we LOVE IT! It is so comfortable, aesthetically pleasing design and gorgeous, plush fabric. These guys knew what they were doing when they designed this furniture. They made it shippable at a low cost, very easy to assemble (took my hubby and I 1 1/2 hours together, he did wood, I did fabric - oh, and our 7 month old daughter was climbing on us the whole time). We are totally thrilled and satisfied. They have great customer service too, corresponding with me 3 times in one day about questions and thoughts I had. They are great, you re going to love it! We are going to buy again and again and again from them! Home Reserve is HIGH QUALITY and an INCREDIBLY WELL THOUGHT OUT DESIGN to fit all the needs of shipping, ability for a common person to assemble it easily and possessing optimal durability and strength to last through all the torture we put sofas through.
;2 Home Reserve ;2 - 8-0 WE LOVE YOU! 8-0
8-0 ;2 8-0 ;2 8-0 ;2 8-0
Just wanted you to know I recieved the couch and put it together with no problems . I am extremely pleased with the product and find it amazing how you designed such a well made couch that is a do it yourself. The only thing that bothered me at first was the smell of the wood because I have asthma. However that seems to be disappearing with time. This is my first big purchase online, and would recommend this product to friends and family......Thanks Linda
Just wanted to send you quick note to tell you that we received our order exactly when it was promised. We couldn't wait to put the sectional together--and even though it was a week night, we got right to it after dinner. It took less than three hours and we were so impressed with the way everything fit so perfectly together and with the quality and workmanship that clearly went into every part. We are so very pleased with our purchase and have already begun to recommend Home Reserve to our friends.
Thank you very much!
I received my love seat last night and put it together while watching Larry The Cable Guy in The Health Inspector. It took me about an hour and then I was sitting on my new love seat. Everything arrived as advertised, nothing was missing, and everything was easily marked and the directions were amazingly simple!
I am telling everyone i know about your site and plan on making all of my future furniture purchases from you guys!
An incredible idea and an incredible product!
And you cant beat the price ;2
I find your furniture very practical. It is to bad that I do not need anything new right now. I would buy one of your sofas or chairs in an instant.
I got my couch a while ago and i love it, but now i'm looking for a cushioned breakfast nook. Think about it!
ps i could just go buy one anywhere, i know, but you have great prices! thank you
I want to thank you & your staff for a great experience from start to finish. Not only is your website informative & easy to navigate but the fabric samples came the following day, the furniture cane a week early & it was easy for my husband & I to assemble. We are very pleased with the quality & comfort of our furniture. I\'ve been very happy with everything associated with our purchase & it\'s refreshing!
I have been lurking in this web site for a little over a year checking out the good and negative comments, (not that they are all that Negative), putting together different couches with different materials and checking out the company with the BBB and searching the web for anything negative on Home Reserve, (not to be overly cautious). I also checked furniture stores in my area and I couldn’t find a better deal anywhere.
I finally order a Monroe sofa with the Altima Latte Pet Care fabric. It was delivered by UPS yesterday and I HAD to put it together then and there. It took me about 2 hours. And it looks great.
Now if I could get someone to haul for my old stuff that easily…
I just put my monroe love seat together a few days ago, and I LOVE it! It is in my teaching studio, and now I just hang out in here instead of the living room.
I was actually wondering about sofabeds too - I was thinking of something along the lines of the pier 1 type fold out beds. The seat cushions are actually 3 times as long as they appear, but they fold twice. Two sections of the cushions are hidden underneath where you sit instead of the storage space. Then you just unfold them, and they lie flat on the floor as a bed. It would be lighter than a regular pull-out, plus you wouldn't be lying on metal rods! Double-plus!
When I started my loveseat hunt, I was actually looking for a sleeper, but ended up going for the home reserve one instead. Wouldn't it be great to be able to do both?
Received the sofa and loveseat on March 14. Both are now constructed and look great in my living room.
Product was very easy to put together. Actually took less than 4 hours for each item to be put together.
I would recommend your products to anyone! I am very happy with the results.
You may use this letter for your advertising if you wish.
Also, the customer service can't be beat! You have been most helpful throughout this entire process.
Thank you very much!
I was extremely excited to get my Home Reserve couch. The shipment occured as Customer Service described it would. It did take about two weeks but it's worth the wait.
People who see my new couch are shocked at the price...they all love the storage area too. HR advertises that the couch maybe a little stiff at first - doesn't bother me!!! Assembly done in an hour too!!!
At first, I didn't love the color I chose, but it's grown on me. Lately, I have been making stains on the fabric just because I know I can take it off and wash it!!!
Overall, this is an incredible product. Great Job Home Reserve!!!
Our upholstery arrived yesterday. We absolutely love it. As expected, my husband once again commented on the quality of the sofa. We had fun putting on the new fabric.
Thanks to you all for making such a great product that we can modify affordably when the season or mood strikes.
I absolutly love my couch! It is the perfect size and despite the firmness of the cushions at first they have soften up and it is surprising comfortable. I must tell you I was sketptical but now I will happily get in line with all the other people praising the product on this site.
My only complaint is that the fabric is the black pet care fabric which is supposed to resist stains and pet hair. The fabric attracts lint like crazy! I want a black fabric so I don't want to return it but that is the one negative.
Kudos to Home Reserve! I love my new sectional. I ordered the Monroe Group 9 w/ottoman in Chicago Linen and extra cushion covers and fabric in Chicago Black. I love the way it sits, it's so comfy and oh, the storage! This has to be the best purchase I have ever made!
And Sandy's the best, she deserves an award.
I just wanted to write and let you know how much I love the Avenue Sofa Couch in Ella Citrus that I just ordered. It is absolutely wonderful! The fabric is beautiful!! The cushions are comfortable, yet firm, which is what I love. I did notice two tiny places where the fabric was snagged on the left back cushion and I called customer service and had a replacement within two days. Your company is wonderful to work with and your customer service department is so friendly and helpful. I will recommend your couches to everyone. Everytime I look at my new couch I can't help but smile
I will probably be placing another order within a month or two.
I think your furniture is so great I convinced a friend to get a sofa, and she in turn convinced a fellow dog owner how perfect it is. BUT, I wish you had a futon so I could match one to the rest of my furniture.
Even if you had futon covers in your fabrics would be a big help. I wish you\'d consider it. I\'m over 50 and loved being able to have it delivered to my door in boxes I could get in. No matter what room I want it in, I can always handle getting it there in pieces before assembly. Your furniture is great. Thanks so much.
Jeri McEwen, proud owner of sofa, chair,console table.
Hi. Lili here again... I have a new question and a comment about not getting an answer back from you yet...
My next question is: My husband is 6'4 :-U! Will he be able to fit comfortably on the couch? Has a lot to do with if we are going to buy your product, so I really would like and answer please ;3..
Next, I asked a question back on 1/19/05 #38, and would like an answer to those questions ..
And, I also ordered some samples, which came yesterday, but you said I would get an email saying they were shipped! I never recieved that message. But the samples were great and we have picked what we want. But really need an answer to my questions ;4.
Thanks! and hope to hear from you soon :-*! Lili
P.s. Do you buy your samples back?
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Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
We make it easy for you to get what you need, both now and in the future.
Lots of people. They’ve left messages in our guest book and told their stories.
Home Reserve has theBBB highest rating!As of 12.01.2015
Discover how Home Reserve is doing our part to help you do yours.
Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)