such a great Deal, i received a couch and love seat in fairwiew cocoa from my parents for xmas 8-0
so easy for them to give as a gift because they were able to have it shipped right to my door! also i ordered a couple other fabric samples (to take advantage of the fabric exchange OR to order the new PILLOWS!!) i was very happy to see that pillows are now available to match! and at such low prices. please hurry and get more durango boot because i think that the fabric we are leaning toward.;5
We got our love seat today. My daughter who is 16 and I wanted to have it together before my husband got home. We loved taking the padding out of the box. My son who is 7 loved it.:-U
I was shocked to see how detailed the instructions were. We followed it step by step and had it done in an hour and a half.
We had it done 5 minutes before my husband walked in the door. He was so proud of us. I liked that fact that you added gloves. Save my hands from splinters.
This isn't going to be the last piece we get from you. We are moving from our small apartment soon and plan on getting the sofa, chair and a couple of foot stools.
You should think about making tables and chairs also. I'd for sure get them.
This is a God sent.
I purchased the chair and ottoman for my husband this Christmas in Microfiber Merlot. Assembly was very easy and he loves it. I'm wating to order a sofa, loveseat, chair and ottoman for myself. I want it in the Durango Boot and so does everyone else because it's out of stock. Thanks for making such a great product.
I purchased a small sectional 3 years ago for a room in the basement.
I moved it upstairs into the living room a year ago and it was too small. Also the pattern I selected was ella cafe, ideal for the basement room but it was too busy for the living room. So I ordered 2 more center pieces in solid brown and changed the fabric on the end section to solid brown as well and voila, the result is stunning.I had alternated patterns with solid.
I do have to mention that 3 years ago the wood went together much better, no hammering needed what so ever. This time I pounded and pounded with a huge hammer to get the pieces to fit together. I don\'t have the sectional butted up against a wall and as a result the sections tend to move an inch or so, especially by the corner unit, exposing the pressed wood. I took care of that by painting the exposed wood dark brown. I know I can hook the sections together but I tend to rearrange on a weekly basis. As time goes on and with two dogs everything is holding up very well and I find everything very comfortable.The foam seats are supportive and it will take a long time to wear them down, while the cushions are cosy.I also purchased a sectional for my bedroom and I spend many lazy afternoons watching tv or napping on that furniture. I am working on designing seating for my library with HR furntiture as we speak.
We have bought a love seat, couch, chair, and ottoman over the last few years, and are super pleased with everything. We are appreciative of the great customer service as well and the 5 year warranty is terrific.
Thanks so much Sandy for your help, and everyone for our quick responses!!!!
I'm not one to do reviews much either. But this couch is super nice at any price let alone $300.
Not sure why, but it took my a little longer to put it together. But being space limited I unpacked as I needed the pieces. The most difficult was making sure I had the right fabrick piece for the proper assembly step.
I got lucky on the color even without getting samples 1st as it was perfect. This is in a smallish dedicated home theater. The previous couch/sofa was purchased at AFW (only used for three weeks), it is inferior in every way to the Home Reserve couch. No way the AFW cruddy sofa was staying in my ultra comfy theater I envisioned.
I find your furniture very practical. It is to bad that I do not need anything new right now. I would buy one of your sofas or chairs in an instant.
I got my couch a while ago and i love it, but now i'm looking for a cushioned breakfast nook. Think about it!
ps i could just go buy one anywhere, i know, but you have great prices! thank you
I absolutly love my couch! It is the perfect size and despite the firmness of the cushions at first they have soften up and it is surprising comfortable. I must tell you I was sketptical but now I will happily get in line with all the other people praising the product on this site.
My only complaint is that the fabric is the black pet care fabric which is supposed to resist stains and pet hair. The fabric attracts lint like crazy! I want a black fabric so I don't want to return it but that is the one negative.
Kudos to Home Reserve! I love my new sectional. I ordered the Monroe Group 9 w/ottoman in Chicago Linen and extra cushion covers and fabric in Chicago Black. I love the way it sits, it's so comfy and oh, the storage! This has to be the best purchase I have ever made!
And Sandy's the best, she deserves an award.
Hi. Lili here again... I have a new question and a comment about not getting an answer back from you yet...
My next question is: My husband is 6'4 :-U! Will he be able to fit comfortably on the couch? Has a lot to do with if we are going to buy your product, so I really would like and answer please ;3..
Next, I asked a question back on 1/19/05 #38, and would like an answer to those questions ..
And, I also ordered some samples, which came yesterday, but you said I would get an email saying they were shipped! I never recieved that message. But the samples were great and we have picked what we want. But really need an answer to my questions ;4.
Thanks! and hope to hear from you soon :-*! Lili
P.s. Do you buy your samples back?
I love this web site! Your products
are classy and comfortable looking. And affordable! . I am trying to get my husband to check you out, but we all know how husbands are.... |:|. He WILL love you also! And I WILL be ordering some new couches from you.
2 questions I have though...
1. Will you be designing and making any new designs in the near future?
2. When you are out of stock of a certain color or fabric, how fast does it take to get the fabrics in and the furniture made?
This is the best couch we ever bought! It took an hour to put together and the fabric is soooo nice! 8-0
I made a website of how we put together our couch and what it looks like!
Thanks so much!
Chris and michelle from Central,FL
I stumbled upon Home Reserve looking for new, cheap furniture for my house. Everything looked great but with so many positive reviews, I was a bit skeptical that it was THAT great. Nonetheless, I found nothing wrong and ordered my first loveseat. When I placed my order it for some reason charged me with two shipping fees. I called Home Reserve to fix the situation and they immediately went to work at solving the problem. Byron personally called me to apologize and make sure to let me know he was fixing the problem. I received the furniture about 7 days later and went right to work at putting it together. With a power drill, I had the fabric on and all in a little less than 2 hours. It looks great and is definitely worth well over what I payed.
My absolute only complaints, if they can even be called that, are that it would be nice if the customer had some way of tracking the shipment and the cushions are a little stiff, but I\\\'m sure when they break in it will be great and with them being this way the couch will more than likely last a lot longer. But overall, I am more than satisfied with being a customer of Home Reserve and will continue to be in the near future.
i am actually taking time off to send in my comments; that's evident of how pleased we are about the couch we purchased from you; we are a newly married couple setting up our home and my husband and i thoroughly enjoyed assembling it and the end result is simply superb; it took us only 1 and a 1/2 hour to assemble it. The furniture looks classy and a lot nicer than it
looked on the website; the storage space is nice too; very considerate of you to have sent a pair of gloves along with assembling
parts; my husband, an engineer has certified this innovation as a wonderful engineering work; thanks.
One suggestion; you may further improvise it by providing for a head rest too; you may make that as an
accessory as those that may not need it need not buy it; think about it;
mr and mrs y.subramaniam.
Congratulations on a job well done, HR!
I'm anxious about receiving the Sofa and Chair in Avenue collection. I've chosen the Chicago Bamboo as it cordinates with my Expedition Khaki walls and the Chocolate suede curtains. As a tip to those choosing the selections I made, Target has their Metropolitan collection and it goes well with just about any colors. We have a small living space and I've made the best of it possible.
Also, a big thank you to Sandy. You certainly deserve a big fat raise!!
Holly and Matt Hager
*will post picture of finished room in the future.
I posted shortly after we got our Sofa in 1/2005 stating how pleased we were with it, and I just wanted to post again a year later and let everyone know that we STILL love our couch! Thank you so much! When I was researching before buying I really wanted to know other people's experience with the couch over time so I thought that I should post myself and let others know that it's STILL great a year later and we STILL love it! I would buy another one again in a heartbeat!
I also wanted to comment on the warranty policy; last night my husband and I were joking around and I sat down hard on the couch, falling backwards into the back panel, when I fell on it the back panel snapped, well cracked really, so I called this morning, explained that it cracked and was apologized to and asked for my name, the part number, and confirmation of my address, the part is being shipped out today @ no cost and this took literally 10 minutes to do! AMAZING!
Thank you so much! We are soooooo happy with our couch we are VERY hard on it and this is the first time in a year anything has happened, to anyone wondering if purchasing from home reserve is money well spent? Let me tell you.... DO IT!!!! You won't regret it!
I had been looking to get rid of my Jennifer sofabed. From day one, my experience with Jennifer was nothing less than miserable!
Recently, I began to consider several furniture stores here in NYC. What else to say except: expensive...expensive...expensive...
huge prices for nothing out-of-the-ordinary furniture. Then I found @HomeReserve on the web. Reading through many of the customer comments on the homepage and viewing its video presentations, I decided to go ahead and order two loveseats to replace my old sofabed and change the look of my living room.
Four boxes arrived on Monday. Tuesday afternoon, in less than three hours, I got the first loveseat (two boxes) put together and set to go. I am so happy with the new furtniture. I\'m sure the second loveseat will be constructed even faster!
Oh, by the way, I have experienced excellent customer service with Brandon and Sandy! Go @HomeReserve.
Wow! Got home form work to find 2 boxes on my porch! Within the hour I had a new chair. (OK - I took an hour and 5 minutes to get it put together.)
Thank you. ;1
Our boxes came on Friday, and by Sunday afternoon I had everything put together. (1 couch, 1 love seat)
I put them together by myself and it was really easy to follow the directions.
We are enjoying our new kid glove navy blue couch and love seat.
I will certainly pass on this website to friends and family.
Thanks for the new furniture . . we are really happy with it!!!
Since I couldn't narrow it down to just one nice thing to say, I'll make a list:
1. The design is very well thought out. The assembly process for the frame is sequential, logical and really simple. I've never seen do-it-yourself furniture that was this self-apparent in assembly.
2. The use of CAD/CAM to create precision-fit pieces out of Structurewood(TM) is impressive. Everything fit as advertised.
3. The instructions were exactly right. (I'm a technical writer by trade, so I know good directions when I read them.)
4. The inclusion of gloves and a sanding block was a nice touch--someone in product design gave that some thought. My hands thank you.
5. The fabric swatches don't do your actual upholstery justice. The cocoa faux suede is lighter, warmer in color, and has a much more suedelike texture than the samples. That was probably the best surprise.
6. The whole process took 2-1/4 hours, from greeting the UPS driver at the door to fluffing the final cushion--and that's working solo. I really expected more of a challenge.
Yes, I'm really pleased and impressed, from the thoughtful and informative website design, to the customer service and turnaround time, to the final product--especially since I was looking for regular order and wait for 6 to 8 weeks apartment-sized furniture when I found Home Reserve. Now let's see that sectional!
I bought my loveseat three months ago.I have to admitt I was a little scared ordering such a large item over the Internet.I told my family about my new find on the internet and they laughed at me. When I received the two boxes I quickly dove in to my project (putting it together). Well who is laughing now.HA HA HA! Thank you thank you thank you. My next project is decorating the den and you know where my next couch and chair is coming from. I almost forgot to tell you,the family members that thought I was crazy,bought your couches too.
Excellent prices, excellent material,
I live in a small studio apartment that was begging for a sofa to be placed in it. I came across many expensive sofas on the internet and by accident came across your website. It is fantastic that you guys were able to come up with a product like this which appeals to many consumers. Im very excited about receiving my furniture and plan on telling everybody about you guys. The only problem I had was a credit card problem on the website and your customer service was very quick to respond with a solution and was willing to help by calling the credit card company to resolve the issue, but I never received a confirmation that the problem was fixed as promised. Also its been like 4 days and I have not received a shipping message from UPS as I was told would happen but I guess that my sofa has not been shipped yet.
Thank you so much for selling a product that is low in cost and great in quality.
So I got home last night after I enjoyed an hour to myself getting my nails done. Very relaxing. Then I came home and there on my 3 week old couch was lipstick. A nice big ol' stripe. (Also some on the brand new carpet too) So after I SCREAMED at my husband, we investigated to find out that it wasn't my 4 year old daughter but my 2 year old son who did it. A friend said to try Goo Gone. And it was a miracle! I love the ALTIMA THYME PET CARE FABRIC! It's awesome! There is absolutely no evidence of it being on the couch what-so-ever.
Now the only thing that I am mad at is that he used my Mary Kay lipstick! :-/
All I can say is WOW! Not only is this one of the greatest products I have ever purchased, but hands down they have the best customer service I have ever encountered!
Do not hesitate to purchase anything from this company. They are top notch. The fabric covers and workmanship are quality (I picked the cordoroy). Building is not only very easy but fun! You would never know these sofas come from a box! And the cost is more then reasonable. I just can't say enough.
I am a returning customer. I just finished building my second order, a 6 piece sectional that took a little over an hour to put together. I'm sure it won't be the last purchase from me or one of the many people I have told about this amazing product.
Thank You Sandy and everyone else at Home Reserve! I'm so glad I found you!!
I just want to say thank you for thinking of this. I live in a very old house where my apartment was once part of another floor of the house so my living room has a vary bad entrance because it use to be a bed room plus they put this kitchen sink perpendicular across from the entry, needless to say there is no way to fit a sofa or even a love seat though the door way. The only way I thought I was going to be able to have a couch was buying a very expensive one that came in pieces, but now I have hope. I live on a very small budget raising 2 children so I ve lived with out a sofa for almost 6 years now since I moved in. I just wanted to say thank you.
I searched the internet for a sofa and loveseat to fit through my very tight basement door. My last sofa had to be disassembled and literally shoved down the staircase, the thought of doing that again was giving me nightmares.....then I found Home Reserve!!!!!!!!!!!
Everyone in my house just loves it, it makes an old paneled basement look new and since this purchase, I have added a chair and ottoman to my bedroom. My dad loved putting them together so much that he said he wants to order one for himself.....it's like a giant jigsaw puzzle.
It is comfortable, the storage is great and the idea of being able to change the fabric is just icing on the cake. If you are thinking of buying one, just do it, you'll love it as much as my niece who you see sleeping on the sofa.
I received my monroe style sectional sofa and ottoman about 3 weeks ago. When I got home and found all the boxes, I was so exited!! However, my heart fell when I discovered that one of the boxes had been torn apart and some of the contents strewn around my yard. Unfortunately, an animal had gotten to my furniture before me! However, I called home reserve and Sandy was SO nice and helpful. She told me not to open the box, UPS would pick it back up. In 2 days, I had a complete new armless chair delivered to my door, no charge, and no paperwork to fill out!
The sectional was actually fun to put together I did it all myself, no help from anyone), and once you had the first piece put together, the rest went even faster. I got the Emma Tearose fabric for the sectional, and the altima pet care fabric in Thyme for the ottoman and 2 round pillows. I can't believe how beautiful and comfortable the sofa is! I love the storage the furniture provides, it's perfect for DVD's and games. Way to go home reserve!!!!
We got our Sofa, Loveseat, and 2 ottomans last night and my husband and I had them all put together in under 3 hours. I am shocked at the quality and look of the pieces. They look just like a set I saw at a retail store selling for $7000. We are already talking about getting another 2 ottomans to make a window seat.
The new ottoman style is fantastic. fits great and no shifting in the fabric like others stated about the old style.
Thanks again for having such a high quality afordable product!!!
I really have to say Home Reserve is just to good to be true. I just ordered the Monroe chair and it's my 4th piece of furniture that I had ordered in a year, I have 2 ottomons, a classic chair and now the Monroe. I have been very pleased at how easy it is to put together and this last order I was missing one t-connector and they sent it to me the next day, customer service person was as sweet as can be.
Great Service, Great products.:-)
I just received my chair under one week and assembled it under 2 hours. It was very easy to assemble and comfortable to sit on.
Very affordable, I immediately ordered another chair and fabric to make pillows .
I purchased the Monroe sofa with Milky Way Bronze fabric. It is absolutely gorgeous. The assembly was as easy as promised, and I cannot believe the quality and comfort of the finished product. I've given it a 2-night sleep test, and slept like a baby.
Now that I know what to expect, you can bet I'll be adding at least a chair and ottoman to complete my living room.
I was pleasantly surprised by how easy and logically my new home reserve sofa assembled. Counting a break for dinner, it was together in about two and a half hours.
It looks wonderful, and the altima pet care fabric has a lovely softness and rich color.
We recently purchased our first home ( 988 sq. feet ) and are therefore a little short of both money and space - but it is affordable and ours! My husband of 2 years and I, had no living room furniture and after I had spent 30 years settling for used and cheap and mis-matched while I raised 4 kids on my own, I decided I was no longer going to settle for anything but the best ( thus the new husband also!) and was prepared to wait years until I could save to afford furniture that was of good quality construction and nice fabrics. I also was concerned about finding something that would stand up to two dogs who believe that all furniture is made specifically for their comfort.
After finding your website while just surfing the net, I threw caution to the wind, believed everything you said, convinced my husband that I really wasn't craxy, and purchased sofa, loveseat, chair and 3 ottomans, all for less than $1200.00 including shipping. Now realistically , that is the total price of a good sofa or a couple of chairs - it certainly would not cover the cost of a complete quality living room set.
I was absolutely stunned when everything arrived a few days later. The fabric colors were exactly what I wanted ( cobalt microfibre chair, sofa and 1 ottoman as well as a loveseat and 2 ottomans in sunbleau), it was all easy to put together, the quality was way above my expectations - the foam and the dacron back cushions were particularly impressive. And so, for the first time in my adult life I have a complete brand new matching set of living room furniture that is attractive and comfortable. I cannot begin to tell you what a pleasure that is!
The dogs like it too.
You should all be proud of what you do and how you do it.
You offer value and quality at a price anyone can afford. Two bonuses not mentioned on your website - I never had to waste one minute of my valuable time going store to store shopping for furniture and the wood smells good !
Thank you so much .
I just recieved my sofa last night. I started to build it around 11:00 PM (I am a night owl) and it was finished at 1:05 AM (almost exactly 2 hours). I am the type of person who always assembles furniture wrong (I put the top on the bottom, etc. or I can't make out the diagrams). Not this time - it was so easy. Everything went into place. You didn't need anyone to hold up the other side (unlike IKEA). I have three very kids (4, 5 and 6) and we have been through three couches in seven years mostly due to destroyed fabrics. At certain times in one's life this type of furniture is perfect. Very young children is one of them. Apartment Therapy (A NYC website that rates furniture for our tight apartments here wanted a review of Home Reserve - so I will send them one).
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Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
We make it easy for you to get what you need, both now and in the future.
Lots of people. They’ve left messages in our guest book and told their stories.
Home Reserve has theBBB highest rating!As of 12.08.2013
Discover how Home Reserve is doing our part to help you do yours.
Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)