I love this web site! Your products
are classy and comfortable looking. And affordable! . I am trying to get my husband to check you out, but we all know how husbands are.... |:|. He WILL love you also! And I WILL be ordering some new couches from you.
2 questions I have though...
1. Will you be designing and making any new designs in the near future?
2. When you are out of stock of a certain color or fabric, how fast does it take to get the fabrics in and the furniture made?
Our sofa was delivered last evening, but I didn't get home from work until 7:30 pm, and my wife and I were too tired to tackle the job of putting the sofa together. HOWEVER, we were up at 4:00 am, and were sitting on our new sofa at 6:00am. It is beautiful, and we had fun putting the piece together.
There is one slight problem. There is a fabric flaw in one of the arm covers. It is not a cut, but a flaw where the fabric threads are coming apart. The size of the flaw is between one and two inches. It is actually out of view when the back cushion is in place.
We are very, very satisfied with the sofa. We've considered ordering one for more than two years!. What suggestion would you have about the fabric flaw?
Thank you for making such a nice sofa, and for making it so easy for two old people to assemble! Thank you, too, for addressing the fabric flaw.
Larry and Kathy
I will continue to sing your praises to my family and friends who can't believe my sofa arrived in a box. I've never worked with a company so willing to please as you all have been.
Thanks a million,
I LOVE my new couch!!!
I was slightly overwhelmed when I upacked everything, but I had such a blast putting it together. I used a power drill and I highly recommend using one if available. Just like HR said, it took me about 2 hours from start to finish. I laid down on it when I was finished and almost fell asleep, lol. It looks great in my apartment and friends were surprised that it came in pieces....it looks like it came to the house fully assembled. And the microfiber is super soft, so I love that about it.
I had some issues with delivery, that were totally the fault of the carrier and not Home Reserve. However, upon receiving my complaint about the delay in delivery, HR promptly refunded my shipping fees. The service was friendly and efficient, so I will definitely purchase the matching chair and ottoman in the near future.
It's a great value for what you're getting, and the option to purchase additional fabric is great if you want to change the look of your room. ;1
My sofa is awesome. Easy to put together, just make sure to have an electric screwdriver. Love the size, the look, the feel of it, and of course the price.
I\'ve already recommeded Home Reserve to my friends and family.
Excellent customer servicd as well;1
Dear Jenny and Casey,
Thank you SO SO much for the very helpful and insightful ideas you gave me for my living room! I did go with the sectionals + ottoman like you recommended and we are just finishing the left and right arm sectionals today! At first my husband was a bit hesitant about putting our furniture together, but after we finished the first piece he saw and felt how awesome and sturdy it was and was SOLD! I love your furniture and what you all stand for! I\'ve told ALL of my friends and family to check out your website (and they\'re ALL interested!) PLUS I\'ve posted the link on my facebook profile so EVERYONE can check your site out!!
Thanks Home Reserve!
I just put together the loveseat we ordered. It took about two hours. (It would have taken less time had my power screw driver been working throughout.) The directions were precise and easy to follow. The piece is beautiful.
We are very happy.
Great product...Great price!;1
We needed new furniture for our TV room and were pleased to find a place where we could get all we needed for a reasonable price. We got an armless chair, two ottomons and a laney couch. The chair took me two hours to assemble alone. As recommended, I walked on the cushion to soften it, and the chair is really comfortable. It took my husband an hour each to assemble the ottomons. Working together, it took two of us 4 hours to assemble the couch. I did not walk on those cushions, and they are a little stiff, but I am sure they will loosen up.
The instructions for the assembly of the frame are excellent. The instructions for putting on the fabric were confusing at points.
The furniture is comfortable and looks great. We LOVE the storage! All in all, it was a great pleasure doing business with you! We are recommending Home Reserve to all of our friends.
I cannot recall the exact date of my first order but, it was prior to the inclusion of the Tuxedo design to your selection. My original purchase was the chair and ottoman in Winston Merlot. We were pleased with both items except the arms were a tight fit for my limited space. A few weeks later while I was showing my daughter your website we discovered that you had added the Tuxedo line. When I called to discuss exchanging the arms of my chair for the more narrow Tuxedo version, Sandy was very helpful and immediately offered to workout an exchange. But before we could conclude the transaction we decided that we would order one of the big round arm sofas in the Gracewood Burgundy for my daughter's family room, she would take my big round arm chair and ottoman with the covers exchanged to match the sofa and I would order the Tuxedo chair for my living room. I also ordered yardage to cover a smaller ottoman that I already had to match the chair in my living room.
Last summer we had to move my 85 year old mother into an assisted living residence. Mother is in the early stages of Alzheimer's disease and could not decide which articles of her furniture to move into her small suite. So, once again we checked out Homereserve intending to order a loveseat and chair. We were delighted to see that you had added the sectional and ordered the left and right to make a loveseat and also ordered a chair of the Avenue line in the Chicago Linen.
We finally got our most recent purchase, the left and right Tuxedo sectional in Winston Merlot, assembled and in place in my living room and are quite pleased. We chose the left & right ends of the sectionals to fit together into a loveseat in our last two purchases because our needs are constantly changing. Someday soon I'm sure we will be expanding the sectional pieces into a couch or whatever. My grandsons will soon be going to college! You'll be hearing from us!
I ordered a chair from you guys a year and a half ago and it\'s wonderful! I\'m finally getting around to painting the place after buying it two years ago and while I love the Burgundy microfiber, it\'s not going to work in the new color scheme, so here I am ordering swatches.
What a great way to buy furniture! I\'m going for a \'pet friendly\' fabric in blue this time and when hubby gets his flat screen I think I see a new loveseat in my future.
If you have any doubts about this furniture, forget them. This stuff is GREAT! ;1
This is the best couch we ever bought! It took an hour to put together and the fabric is soooo nice! 8-0
I made a website of how we put together our couch and what it looks like!
Thanks so much!
Chris and michelle from Central,FL
Dear Sandy and Company,
I wasn't expecting to receive this shipment until after the holidays, but low and behold, I received an email that I will be receiving it tomorrow, 12/23/2010, a full two weeks before its due date. There must be some magic holiday dust operating in your departments. Thank you all, and may you have a very happy,healthy, and prosperous holiday season and new year!!!
A very happy and satisfied customer,
Joann C. Cohen;1
I recieved my couch yesterday 3/23, my boyfriend took it out of the box immediately too put the couch together. He said heâ€™s never put something together that was so easy to follow instruction wise. I absolutely love the couch; it looks wonderful in my apartment. Several tries to get a couch fit through my apartment was getting annoying, until I found the website for Home Reserve! This company is wonderful, everything is made to perfection. I will buy again from here. I will send you a picture through my email that you may post with my comment!
Dear Home Reserve,
I Love my new furniture!
I am so impressed with your company. Although my box 2 instructions were missing, I quickly found them on your website and was able to print them out, easy as pie!
All of the instructions were very clear and easy to understand, with great illustrations( unlike most other ready to assemble companies). I was able to put both the love seat and couch together in about 3 hrs all by myself, I really appreciated that aspect as my husband is currently serving overseas. I chose the Altima Pet Care fabric in Merlot and it is just beautiful. These sofas look very expensive in my living room and no one couls possibly guess how economical they really are! They are very comfortable, although a little stiff for now. I think the only downside I 've discovered is that the seats are are not very deep, I will definately need to purchase an ottoman in order to be really comfy. I'm hoping that once the back cushions loose some of their fluff there will be more room on the seat.?
All in all I'm extremely pleased with my purchase and would reccomend them to anyone!
Thanks so much,
Several months ago as I prepared to receive my tax return, I found your site. I fell in love with the website and its very detailed and ingenious features. It is an extremely difficult thing to sell furniture and describe comfort levels on a website, and I felt you guys accomplished that very well. Well, I finally made the leap of faith a few weeks ago and ordered my sectional. It was delivered exactly as described. In addition, the instructions enclosed in the box and the numbers actually carved into the pieces made the assembly process dummy proof. I was so excited about the storage compartments, I immediately started filling them post-assembly. Problem was, I had too many storage bins and not enough to throw in them!!!!
This is GREAT! The fabric (faux-suede) is absolutely luxurious. As we sit on the couch, we just can\'t but fall back and never want to get up. Thank you so much for making my leap of faith a good one!!!! I have full intentions on spreading the word about your products.
I received my sectional on Thursday and Friday I put it together myself. I needed help from NO ONE. I Love It!!!!! I Love It!!
I have told everyone how affordable it was, the quality, and how easy it was for me to put together. I would suggest to anyone to invest in products from Home Reserve. It was worth every penny!!!
Hi Home reserve,
I would like to thank you and all your great team for a job well done ! Now it is up to us to get it together! That will happen this weekend . Will get back to you at the end. Thank you ,
Just thought I'd let u know I've rec'd my shipment and everything's in good order. My daughter & I put it together on Tuesday. It looks fabulous! We were amazed how well everything was packaged, including gloves and sandpaper sponge in each box...even how well the covers are all made and packaged inside out! It was a pleasure dealing with you, Sandy...thank you for all your assistance and hospitality on my visits! Have a wonderful summer...it's finally here!
OK just got my loveseat. My son and i had so much fun putting it together,and i love it. I have 2 boys that are 22(hope they find a place soon
;2 if they do i will recommend you all very much and maybe help put it together.
I stumbled upon Home Reserve looking for new, cheap furniture for my house. Everything looked great but with so many positive reviews, I was a bit skeptical that it was THAT great. Nonetheless, I found nothing wrong and ordered my first loveseat. When I placed my order it for some reason charged me with two shipping fees. I called Home Reserve to fix the situation and they immediately went to work at solving the problem. Byron personally called me to apologize and make sure to let me know he was fixing the problem. I received the furniture about 7 days later and went right to work at putting it together. With a power drill, I had the fabric on and all in a little less than 2 hours. It looks great and is definitely worth well over what I payed.
My absolute only complaints, if they can even be called that, are that it would be nice if the customer had some way of tracking the shipment and the cushions are a little stiff, but I\\\'m sure when they break in it will be great and with them being this way the couch will more than likely last a lot longer. But overall, I am more than satisfied with being a customer of Home Reserve and will continue to be in the near future.
We love our sectional, which we've had for almost 2 years. We have a very small home and the furniture is low profile. The only complaint I have is the ottoman cushion doesn't like to stay in place. It moves in the direction of where people's feet are pushing it because it doesn't sit securely on its board.
I would love to see Home Reserve come out with allergy liners that go over cushions before putting on the upholstery.
I received the shipment yesterday as you have noted. I am so excited I began assembling it last night and was able to get the two arm sides completed after a long busy day at work.
This morning I just could not wait so I put the covers on the seat cushion and back cushion. Wow is it beautiful! Just as I thought it might be. The fabric is wonderful and the colors are gorgeous! I just finished putting a cover on one of the arm sides. That was not easy, but I did it. I may have time to start assembling another portion of the chair before I leave for my day.
I can\'t thank you enough for your help and expediting my order, you are great. Hopefully I will be able to order the matching hassock and another side chair and my living room will be completed.
Thanks and Happy Thanksgiving!
Thanks for such a nice loveseat.
I placed my order for a Kid Glove Buff Avenue Loveseat on the 4th of October. I was shocked that it only took a few days to get my new loveseat on the 15th of October.
It took under 1 hour to put it together. What more can anyone want it is so so so so nice. I must say I would buy more if I had the room for it. I am total happy with my item and can not stop looking at it.
Thanks home reserve for a well built item and super fast shipping.
I\'ve owned the classic couch, loveseat and chair (with ottoman) for four years; with the Pet Altima fabric in Thyme. Don\'t hesitate to order! The couch, loveseat, chair - supremely comfortable and the fabric wears like iron!! After four years, and countless dogs and cats lounging, jumping, sleeping and doing other, nefarious things dogs and cats do, the fabric still looks great! And, if it does get a little dirty, just throw it in your washer, on gentle cycle, cold water, hang dry and just slip the fabric back on. My Home Reserve living room looks so good that a friend who recently purchased her first house, asked if I would mind if she bought the same furniture. I helped her assemble it and she is now the proud owner of the Classic living room set in Altima Latte.
Thank you Home Reserve. Made in America; unequalled customer service, terrific products! ;1
Dear Home Reserve People!
I just received my sofa and chair today, and it took me about an hour and a half to put them both together. I know this sounds like everyone else, but I am SIMPLY ASTONISHED at how good they look! My boyfriend is a building contractor, and even HE was impressed with the stability and sturdiness. I personally was impressed with the exacting fit of the wood pieces and the fabric, as well as with the quality of the cushions. Although I consider myself to be pretty handy, I nonetheless appreciated the level of detail in the assembly instructions (OK to trim the threads, etc.) so that even the most seemingly minor concern was addressed. Anyway, I was very skeptical at first, but you have made a new and VERY HAPPY CUSTOMER!!! Thank you! ;2
PS. Now I really want to see a CNC Machineing Operation in action! Also, please feel free to use anything I said on your site. Those other customers' comments definitely made a difference to me when I was trying to decide....
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Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
We make it easy for you to get what you need, both now and in the future.
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Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)