Steven we really appreciate your honesty. We spoke with Steven on the phone and offered some suggestions that we hope will fix the comfort issues he has with his Sofa. Steven ordered the traditional style Classic Sofa. We are exchanging his two large cushions for three smaller ones, effectively turning his “Sofa” into a “Couch”. Now he will have a seat in the middle to sit on. We are also exchanging his fiber filled back cushions to the foam back cushions that you see on the “Brook” style couch. This will offer Steven the extra depth he talked about. Thanks again Steven for allowing us to serve you.Posted on January 22nd, 2014 by Home Reserve.
YES YES YES…Congrats on a job well done Leah!! We’re so happy we could be there for you. Sounds like you had a good time putting this together with your granddaughter.Posted on October 28th, 2013 by Home Reserve.
Wow, we love to hear when your plans work out perfectly!! Thank you for choosing us. We’re excited to see what you choose for your home.Posted on October 28th, 2013 by Home Reserve.
You’re very welcome Brad!! Thank you so much for the wonderful comment. Looking forward to seeing those pictures!Posted on October 28th, 2013 by Home Reserve.
Pam, you are awesome for not giving up! Good Job!Posted on October 21st, 2013 by Home Reserve.
Thank You for referring us Gretchen, your Love seat looks awesome!! “I love it when a plan comes together”. GO USA!!!Posted on October 16th, 2013 by Home Reserve.
Wow!!! Sharon, you did a fabulous job putting this together. Hey everybody, check out our Facebook page to see even more pictures of her awesome arrangement.
Thanks Sharon for Sharing with us!!Posted on October 16th, 2013 by Home Reserve.
Marge is talking about our new comfort deck seating and we will send her the updated parts.Posted on October 4th, 2013 by Home Reserve.
Thanks! I’m glad we were able to get those replacement parts for your sofa ordered in 2007.
Scott & Tricia
Thank you so much for your awesome comments!! We really don’t like that you have an error on that large corner cushion. Our “Renewability”
feature grants us the opportunity to make that right for you. If you will allow us to serve you, please give us a call at 800-482-2712 and either Jon or Sandy will help you with that.