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  1. Home Reserve

    wow 2 hours or so no cursing and the brook/tux couch is built i am
    soooo happy. now the loveseat very impressed with your product gonna
    recommend your furniture to all the people i know by the way 72 and
    sunny thank you great company josie

  2. Home Reserve

    Your City & State (optional):Phoenix, AZ
    My sectional is fantastic. It came in two shipments, one of the armless units came on Wednesday and I put it together by myself in about half an hour, I am the least handy 65 year old woman on the planet. The other four pieces came on Thursday and my husband and I put them together in just a few hours, It looks even better that we thought it would, we just love it.

  3. Home Reserve

    I bought a sofa from Home Reserve about 6 months ago, and I am very happy with it. I am 27 years old and just moved into a new apartment. I was determined to put this sofa together by myself! I only had help carrying the 2 boxes up the steps. The rest I did by myself, thanks to the very easy to follow directions and the clearly marked pieces. It did take me 6 hours to complete it because I only had a screw driver, but I am proud to say that I did it and my couch and I are still standing! I've recommended this company to many of my friends who couldn't believe I built my couch because I love the idea that its made in the USA and made of recycled materials. I loved that there were pet friendly options and that it worked better for my small space. It just felt like Home Reserve had thought of everything, and boy am I glad they did! I am so happy with my purchase and would recommend it to anyone!

  4. Home Reserve

    Your City & State (optional):Durham, NC

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    I am so thankful to find Home Reserve! They made it easy to furnish my new smaller living room. They are TRUE sectionals, ones you can pull apart and change up your arrangement when you want to! I like doing that every Spring and Fall. With Home Reserve you can: take your time with fabric choices, have EASY assembly and cover change out, free, no hassle trial period for comfort, free shipping returns too, it's VERY affordable-won't break your bank AND it's made in America AND green (both things I love)! HR provides it all! It is an empowering experience for an aging single woman relearning to use tools and moving furniture around by herself.
    Now that I've got a couple key pieces of furniture in my living room I will focus on painting and eye catching pillows and accessories! Thank you Sandy, your customer service was excellent and easy too!!!
    I look forward to making the corner sectional a 'stand alone' piece with the fabric I bought from ya'll. How many other companies would work with ya like this!

  5. Home Reserve
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    Hi! Sandy, thanks for reordering the perfect seat covers for me, the sofa looks good in my small space.

  6. Home Reserve

    I really liked the idea of a couch that I could assemble myself. All the stuff I read about Home Reserve told me that it would be a great purchase. The customer service was great. I ordered a classic sofa and a ottoman, and received both quickly and easily. Assembly was simple.

    I really wanted to love this couch. It is not horrible by any means. It just isn't that comfortable for very long. It seems to hurt my back if I sit too long in it, and the seat itself is kind of shallow. Even with the ottoman I don't often feel very comfortable in it. The thing I dislike the most about it is if I sit in the middle of the two cushions, I feel like I completely sink into the couch, and not in a good way. It is almost like there is too much of a gap between them.

    I expected to get used to the couch, for it to grow on me. So I gave it some time. I forgot about the 30 day return window. Honestly, even if I had not forgotten, the logistics of getting it returned seem pretty difficult. I mean, it was vacuum sealed up, and it is pretty heavy. I'm sure I'd be responsible for paying the return shipping as well, and with something so heavy I am thinking the cost would be pretty high.

    All in all, I really wish I had an opportunity to see the couch in a store and try it out before I bought it. I probably wouldn't have made the purchase if I had. Maybe some people have had different experiences. Maybe I picked a bad model, I don't know. I am a big guy (around 6'3'' and 230 pounds) so maybe a smaller person would be more comfortable.

    Again, I don't want to put this company down. They seem like a good company, and they have a good idea. I just don't find the couch very comfortable.

    • Steven we really appreciate your honesty. We spoke with Steven on the phone and offered some suggestions that we hope will fix the comfort issues he has with his Sofa. Steven ordered the traditional style Classic Sofa. We are exchanging his two large cushions for three smaller ones, effectively turning his “Sofa” into a “Couch”. Now he will have a seat in the middle to sit on. We are also exchanging his fiber filled back cushions to the foam back cushions that you see on the “Brook” style couch. This will offer Steven the extra depth he talked about. Thanks again Steven for allowing us to serve you.

      Posted on January 22nd, 2014 by Home Reserve.
  7. Home Reserve

    Your City & State (optional):Indianapolis, IN

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    My son and I wanted a comfortable but affordable sectional for the two of us and our two always-shedding basset hounds. We found the perfect solution from @homereserve. The size is perfect and it looks great. So many sectionals take up too much room. I must confess: putting it together was harder that we expected and we eded up hiring our handyman to do the manual labor for us, but we would do it again because the sofa is so handsome.

  8. Home Reserve

    Your City & State (optional):chicago, il

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    Sorry here's the picture of the furniture. Will post later when I get the rest.

  9. Home Reserve
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    Your City & State (optional):chicago, il

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    I bought this sectional October 2013. My 7 yrs old then put the modular ottoman together without any instructions. This is how simple it is. I'm very great with putting things together without instructions. My husband seen the boxes delivered and said, "That's is not a sectional". My son wanted to finish doing the arm less chair but it was a school night. My husband is very handy and so am I. I knew he wanted to put it together. That's like him! Once I start putting things together he wants the finish part. LOL! I said I was going to bed. I came out in 3 mins and there was my husband working it out. This is so fun to put together.

    I'm getting ready to order some more part in a couple of days. I bought the Ray but will be adding Ali on the ends. I will be putting 2 armless chairs on the side of the left arm chair so it would be a medium where you can relax your arm on both sides. I'm also ordering the corner. I'm gradually getting it together after painting everything.

    I was so glad that I came across Home Reserve. My family just came in today 1/16/2014 and commented about how beautiful it is and the color, which is (KNOCKOUT ELM). The pillow scheme really came together and its a very cool color. It blends with blues, browns and greens. It is so beautiful. I would've posted earlier but I thought i had to do Facebook, which I don't do. So I'm glad I can load this the pictures on their site. I'm so excited and my family were excited to see storage and to know about the warranty. My neighbor received my delivery since I was at work. She said that she loves how there are so many changes you can do and hope to be buying some soon.

    The way the chicago homes are built here, the doorways are small. I didn't want to order anything from The RoomPlace and Value City. When it was Harlem Furniture, we were able to get the furniture in our home. Since the change to The RoomPlace, we were unable to fit anything in except the basement barely. We had to order from some other unknown place and the couch wouldn't fit, so we had to get 2 love seats. What a drag!!!

    Home Reserve is the Greatest!!!! My husband was the first to lay on the couch and sleep. He loves it and can't wait for the rest. Home Reserve here we come again. Thanks for doing this for the homes that have small doorways. I can't wait to order the red material for christmas. This was the best idea yet and No one will be disappointed in the comfort. I thought that maybe the sitting was small, but it wasn't . I just had to move my extra pillows. I even removed one of the back pillows for extra room while snoozing and it was great. Sorry so long, but want you all to know that you will never be disappointed in buying from Home Reserve.

  10. Home Reserve
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    "Thank you for my second set of Home Reserve furniture. I had my first sofa from you for 6 years and it's still in good shape. I decided to order all new this year. Couch, Loveseat and Ottoman. Love the quality and comfort. So easy to put together and very rewarding to accomplish. Thank you again!!"

  11. Home Reserve

    We had searched many stores looking for an nice American made couch. We were starting to think there was no such thing, then we found your web site online. That was approximately 3 months ago. My husband and I put the sectional together in a half of day. There were a couple of holes that did not align perfect, but were easily fixed. It looks great! Lets just say we are (big) people with an 11 year old, 2 large dogs, and 2 cats. This couch has held up great so far. I will continue with updates as time goes by.

  12. Home Reserve

    Your City & State (optional):Pa

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    We are just finishing a beautiful family space in the lower level. We could not find a sofa anywhere that would fit down the steps. We found Home Reserve on line. In a leap of faith, we ordered the whole sectional just weeks before Christmas. I could not believe it arrived in less time than promised.
    This furniture is engineered so well and it was so easy and fun to assemble. My son and I completed the whole assembly in half a day.
    The result is stunning. My son in law thought we must have paid more than twice the price we did. He said it is seriously sexy.
    It was great to have our sectional for the holidays. Not only is it good looking, it is comfortable and has tons of storage.
    Thank you, Home Reserve!!!

  13. Home Reserve
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    Your City & State (optional):Chattanooga, TN

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    My husband and I have gone midlife crazy and have rented out our 4 bedroom house and are living on a 41 foot boat! We hated the chair and loveseat that was on the boat and had to take them apart to get them out the door of the boat. We ordered the TUX sofa sectional and we ABSOLUTELY LOVE IT!! We were able to get the boxes through the door without any problem and the directions were EXCELLENT and all the parts were there and VERY WELL MARKED for EASY ASSEMBLY!! We were worried about how comfortable it would be and were pleasantly surprised that it SITS WONDERFULLY! We ordered about 10 or 12 fabric swatches before ordering our sectional and I am very glad that we did because all the fabrics are very different. We are VERY PLEASED with the quality, and price of our sofa sectional and the overall purchase. We HIGHLY RECOMMEND them!!

  14. Home Reserve

    We have a long narrow room and when our custom sectional wore out we searched high and low for a replacement. I spent hours shopping and configuring sectionals both in stores and on the internet. All were too expensive or didn't fit our room shape. I came across Home Reserve on the internet and was impressed! I configured an 11 piece sectional with a pet fabric. We actually visited the production facility from Columbus Ohio in two Honda Elements and went to lunch and shopping while our sectional were made. Amazing! With the Comfort Deck Seating, we are comfortable and have lots of storage. The pet fabric is durable and cleanable which is important with four pets. I find it easier to us a Bissell Spot Cleaner machine to clean the sectional every few months than remove the covers.

    Thanks again for a great product,

    Kevin Letostak
    Dublin, Ohio

  15. Home Reserve

    G'morning team!
    I'm writing a long overdue letter to let you know that I was thrilled with your product. Back in April I purchased an Energizer Graphite Tux Couch and couldn't have been more happy with it. I have referred countless friends to your website who have in turn purchased a variety of products from you!

  16. Home Reserve

    Just assembled my holiday gift from my ottoman to match the chaise I purchased in May of 2011. Looks great, lots of storage, sturdy as all get-out, and went together in just over an hour, not counting unboxing & knocking the snaggy bits off the OSB (maybe another 20 minutes total). Thanks, Home make a consistently high-quality product at a great price!

  17. Home Reserve

    I recently ordered 5 pieces of furniture. I received them yesterday and was so excited I put them all together in one night. I am very happy with the purchase and I LOVE the fabric I got.

  18. Home Reserve

    I can't thank you enough for solving our small room problem. We turned our smallest bedroom into a TV room but for years have been unable to find a sectional sofa to fit. I came across your website and knew that our problem was solved. The black Laney furniture looks fabulous and now we can have more than two people sitting watching TV. Usually there is only two of us but being English we get a lot of visitors from the UK who stay for 2, 3 and 4 weeks at a time. Now we can all sit in comfort and the room looks great.

    My husband had no problems at all putting it all together and unlike a lot of packaged furniture, there wasn't one piece or screw missing. Thank you again.

    Always think positive

  19. Home Reserve
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    Your City & State (optional):NC

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    I am a hard sale type person. I watched all your video’s and read customer reviews. I was sold. Arrived earlier than I thought it would, went together well. I just had to learn how to use my power drill/screwdriver, followed the tips for putting the covers on the pillows (that was the easiest part for me). I love my couch and love seat. I love the fact that I can change the fabric, have storage space, and machine wash the pet friendly fabric. Thank you.

  20. Home Reserve

    I've had my TUX sofa for 5 months now and couldn't be happier. I live in an apt in an older building and couldn't find an already assembled couch to fit up my narrow windy stairs. I thank the heavens for Home Reserve and their attractive AND affordable furniture.

    I did a lot of internet research before deciding to go with them but I'm happy I did. My sofa has held up and I love the option of replacing the cushions and being able to switch out the covers for my ever changing design taste.

    Advice: I am a single, able-bodied female in my 20's and this sofa took me 7 hours to put together by myself. The instructions were great, the pieces were clearly labeled and I LOVE how the numbers were etched into the wood, but it was time consuming so get someone to help if you are able.

    Support our country, support the environment and go with Home Reserve!

  21. Home Reserve

    Dear Home Reserve -

    We have grandchildren,(occasionally messy) dogs (large - always messy) and cats. (with cats, size is immaterial). An internet search for pet-resistant fabrics brought up Home Reserve. Liked made in the US. Your picture of the six guys on the frame really helped. ( I am 6" 3" 235 ) The designs looked good, so we ordered fabric samples. We wanted a microfiber, and the samples were way nicer than anything we had seen, plus critter resistant. We did the wine and dirt tests, then figured out style and pieces and ordered.

    1 - everything got here on time. 2 - ALL the pieces fit.(impressive - several someones care) 3 - I learned how to stretch fabric. 4 - It is very comfortable. Did the ottoman first - the cat loved it right off, and promptly threw up on it. Then my Newfoundland inspected it and drooled on it. Two swipes and it WAS ALL GONE. The longer we look at it the better we like it - thanks to everyone who makes it happen at Home Reserve.

    David King

  22. Home Reserve

    Wow. Just wow. Yes, the furniture is lovely, well-proportioned, affordable, sturdy, renewable, comfortable, and scaled beautifully for my apartment. And the warranty is great, and the people I dealt with were personable, knowledgeable, and pleasant. But as I put this furniture together, I just kept marveling at the brilliant design and execution. No concerns about particle board breaking, since the oriented strand board is much sturdier and easier to work with than particle board. The instructions are crystal clear and easy to follow. Part labeling is idiot-proof and durable. There is no exhaustive list of parts to sort--everything is uniform (just bolts, screws, and a couple of uniform plastic pieces). Since there are so few types of parts, assembly gets easier and faster as you go along. Everything lines up beautifully. The screws are solid and nothing got stripped. Parts fit together like those in a jigsaw puzzle. Although the site and instructions recommend watching a video to ensure smooth fabric coverage, the assembly is no more complicated than situating a biggish pillow in a smallish pillow case--very doable without additional instruction. Thank you!!!

  23. Home Reserve

    Your City & State (optional):North Canton, OH
    Our Laney couch is well loved and well used by our family of seven. I recently reached out to Home Reserve to see if there was a way to replace two boards in the middle section of the couch, where aggressive play had caused some damage. I received a reply right away saying my couch was covered by a 10-year warranty and the replacement boards would be shipped free of charge! Home Reserve asked no questions, verified my address, which they still had on file, and shipped my boards post-haste! The boards arrived almost as soon as the nature of the damage was identified, and our Laney couch is solid again. Thanks, Home Reserve! You certainly know how to treat your customers like gold. We have several pieces from Home Reserve, all in the same color, and love them all. Nice to know Home Reserve's customer support holds as much value as its products.

  24. Home Reserve
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    Finally got our couch and we loved it. Perfect fit for our office! Very happy with it and according to my hubby it was pretty easy to assemble.

  25. Home Reserve

    Hello Home Reserve –
    Well, I have finally finished assembling all the pieces of this order – and it looks great! I actually enjoyed the assembly and was very impressed at the completeness, detail and accuracy of the fit. It was every bit as good as advertised. Thank you.

  26. Home Reserve

    I originally came across this site by accident two years ago. At the time, I was living in a small one bedroom apartment in Chicago. I always wanted a section couch because I'm extremely tall (6'5) and was tired of having my feet hang over the ends of numerous couches. I never did get to order a sectional while I was in Chicago, however, I did get to order a new couch for my parents house. Our old couch was 16 years old, and had seen my brother and myself jump up and down on it, numerous friends jump on it, and countless animals parade on it. It had seen its better days. I was pushing for a new couch because I was tired of having back aches every time I laid on it.
    I finally saved up my money, and surprised my Mom and Dad with a new couch from Home Reserve. I read so many good comments on here, so I figured I had to give it a shot. I order the couch and it came a couple of days early. The UPS man was surprised a couch came in two boxes. I brought the boxes upstairs and started putting it together. I was really surprised how easy it went together. I couldn't figure out why these two darn pieces went together. After I sanded the edges down, and gently tapped them into place with a hammer they finally fit. Well, much to my dismay I put the two wrong pieces numbered together my accident. After I had a couple of palm to the forehead moments, I managed to get it apart and the right numbers together. My Mom helped with the assembly. She handed me tools, and I called out numbers I needed next, and she got them for me. It was the smoothest installation I ever had when putting things together. I had the couch together within about two hours.
    I'm extremely happy with my purchase. I ordered the pet care fabric because we have 3 dogs and two cats. A week later one of the dogs bled on the couch, and it came right off with a little warm water. I was so relieved. I absolutely love the couch. It is the most comfortable couch I have ever slept on. The first week was a little rough until I had the cushions broken it, now it just molds to my body, and I lay there and drift away to dreamland with such ease. I'm so happy with with my purchase, and everyone that comes into my house, and raves about how beautiful the couch is. I give them the website address and said the best company you will ever buy from. Now, my Mom is looking at new loveseats to replace her old one. Thank you again for building such a nice product, and it makes me proud to buy from a U.S. based company!

  27. Home Reserve

    Your City & State (optional):Westmont, IL
    The loveseat we ordered last year is superb. Took a while to assemble, but it is so comfortable. It will feel stiff at first, but after a bit, it is so comfortable. We use it so much that I am buying a new slipcover to change things up a bit. Thank you so much to Home Reserve for making furniture that is affordable.

  28. Home Reserve
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    I was just talking to Sandy and she asked me to send a picture of our project. We are renovating a 1979 Airstream Trailer for commercial/corporate rentals. Space is definitely an issue because the Airstream is less than 8 feet wide. Attached is a picture of the project so far. It is not complete but we wanted to make sure that the couch fit before putting in cabinets, bar, etc. Once we get the corner piece that is exposed covered and a cushion cover for the corner piece made without a zipper as well as the new wall coverings, bars installed, etc., I will send another picture. However, this is what it looks like so far. Note: the second picture is the couch that was in the Airstream when we purchased it.

    Thank you for your assistance.
    Reni Sakos

  29. Home Reserve

    Your City & State (optional):Harriman, TN

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    After over two years considering your products, I finally made decision to try the armless looseback couch with pet friendly material in a light beige color for my living room. Received the couch in two boxes yesterday as scheduled. Opened the boxes and laid out the pieces immediately. Your instructions were absolutely wonderful, easy to understand. It was like putting pieces of a puzzle together, really had fun with it, only hard part was bending and stretching, lol. At age 64 that is getting a little hard to do, lol. Sort of did the assembly a little different, in that I stood the pieces up to attach the wood, instead of staying on the floor with it. All in all, had it assembled in about two hours, took a break to eat breakfast after the frame was assembled completely, then finished the coverings and cushions. I love the material, feels so soft, the seats sit sort of firm yet has a softness to it as well. The only thing is for me it sits back a little more than I like, but I add a cushion to sit a little more upright and it is fine. My babies, little Jack Russell's love it, lol. I am considering adding another possibly two armless additions a little later to make it longer as there is no room for me to stretch out on it when my babies are up on the couch with me, lol. I am glad I finally finally made the decision to try your product! I love it and hope to be able to order more additions in the future. Really simple to put together especially following your very detailed and laid out instructions. Thank you for making these so handy dandy! Am including pictures.

  30. Home Reserve
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    Love my new sectional! I got a pretty large one, as I have a large, open space, and was able to put it together myself in one evening -- well, almost one (one of my units had shipped without the hardware packet, but Sandy overnighted a pack to me the next day -- great customer service!). I got the pet friendly fabric, since I have two dogs. I've already had to spot clean since my dogs are messy, and the spots came off with no problem. Everyone says how sturdy it is and how good it looks. And they love the storage and the washability of the fabric! I'm thinking of adding one more armless unit to make it fill the wall space.

    Thanks, Home Reserve!

  31. Home Reserve

    Your City & State (optional):Elk Grove, ca.
    Put my sofa together. Finished it today. I am 70 years old (young). I did the work myself. My granddaughter helped with cushions. She is 13. Love my sofa. What a great company. I also found Home Reserve by chance. Furniture of the future.Thanks

    • YES YES YES…Congrats on a job well done Leah!! We’re so happy we could be there for you. Sounds like you had a good time putting this together with your granddaughter.

      Posted on October 28th, 2013 by Home Reserve.
  32. Home Reserve

    We first found home reserve while looking for furniture for our RV remodeling project. We had a really hard time finding furniture that was affordable, light weight and would fit through the narrow door-home reserve packaging worked out perfectly, and our project came out great-no more crappy dinette and loveseat, instead we have a great, comfortable sectional with built in storage-perfect!
    I was pleasantly surprised by the quality and am now getting ready to order a sectional for our home-even with the price increase, it seems you guys are still the best deal around.

    • Wow, we love to hear when your plans work out perfectly!! Thank you for choosing us. We’re excited to see what you choose for your home.

      Posted on October 28th, 2013 by Home Reserve.
  33. Home Reserve

    Just wanted to say THANK YOU!!!! I got the couch way earlier than I thought, put it together, and it looks and feels great - -can't thank you enough for your help. I will definitely be writing positive reviews once I can get some pictures.

    Thanks again!!!!!

    • You’re very welcome Brad!! Thank you so much for the wonderful comment. Looking forward to seeing those pictures!

      Posted on October 28th, 2013 by Home Reserve.
  34. Home Reserve
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    Oh please, please forget my comment below. It's suppose to be that way! I finished assembling the Laney sofa once I figured out my mistake, yes my mistake.
    I had been looking for a smaller sofa for some time when I came across this website by accident. So glad I did. I hesitated ordering the sofa but finally gave in.
    I'm so glad I did. I absolutely love the sofa! I love the color, the size, the comfort, the extra storage. It's perfect in every way. I just keep staring at it. It's beautiful! Can't wait to show it off this evening when friends arrive for dinner.
    I am thrilled with my purchase. Will be ordering a chair and ottoman next.

    Original Post
    Hoping someone will get back with me. Received my Laney Sofa and began putting it together. Problem came into play when trying to insert piece 3 into piece 4. The pieces do not fit. There is a 1/4" shortage on the piece thus it does not line up. See attached picture. In order to put the sofa together, I will need to have the #3 piece replaced with the correct size. Please tell me how I can get a replacement ASAP as I can go no further in the assembly process with out it.
    Looking forward to getting the sofa assembled and put to use.
    Thank You

    • Pam, you are awesome for not giving up! Good Job!

      Posted on October 21st, 2013 by Home Reserve.
  35. Home Reserve

    Pam was having trouble getting part #3 into part #4, they are designed to be snug and once she figured it out it went together just fine for her. Pam, you are awesome for not giving up! Good Job!

  36. Home Reserve
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    Our dog Tank (and yes hes huge) has eaten 4 couches and (hes 4 yrs old) we came across this website when we were searching for a new replacement couch, What caught our eye was that we could replace any damaged pieces as well as take the sofa apart and wash all the pieces making them look like new again. This couch is amazing!!!!!! between my dog and my toddler the couch is our personal miracle we have needed to wash this couch numerous times and I love how they let me customize the cushions with different colors, and we love the storage space!!!!!! I would buy this over and over again and plan to the next time we need a sofa. I would recommend this to any and everyone.

  37. Home Reserve
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    Your City & State (optional):Bronx, New York

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    Amazing! Simply amazing! I went on line looking for a Loveseat for a small space and accidentally stumbled upon the HomeReserve Website. I liked what I saw and the prices were right so I decided, 'What the heck?'. Now as any shopper knows, ordering something online without ever seeing it can be scary. But I ordered the Tux Loveseat for my daughter's studio apartment and held my breath. It arrived yesterday, in two small boxes, a week ahead of schedule. My wife looked at me as if I had two heads and said, "There's no way a Loveseat can be in those small boxes!" So we opened the boxes and looked at the jumble of wood, foam, fabric, and hardware and laughed. I opened up the instruction booklet; read the steps; and started the assembly. It was very straight forward and clear and the pieces went together fairly easily. Within two hours we were almost done; but we called it a night, and started again this morning. After assembling the final pieces in record time, we started on the fabric and foam; but soon found ourselves getting frustrated. So, we went to the website and watched the videos in the Customer Care Section and soon we were fabric pros. What a great product! Our new Loveseat looks beautiful and is wonderfully comfortable. All I can say is, I would highly recommend this company to anyone and I already have. Thank you Home Reserve.

  38. Home Reserve
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    Your City & State (optional):Old Saybrook, CT.

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    I put our Laney Love seat together today and my husband is still amazed how it doesn't look like someone would have put it together! Directions were right on and the love seat looks great in our room! I have told my son about it for his apartment.
    Love how it looks and that it is made in the USA!
    Will be ordering more in time!

    • Thank You for referring us Gretchen, your Love seat looks awesome!! “I love it when a plan comes together”. GO USA!!!

      Posted on October 16th, 2013 by Home Reserve.
  39. Home Reserve
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    Just wanted to tell you how happy I am with my furniture. I was hesitant at first to order sight unseen but I am glad I did. So glad I could support a company here in America!

    • Wow!!! Sharon, you did a fabulous job putting this together. Hey everybody, check out our Facebook page to see even more pictures of her awesome arrangement.

      Thanks Sharon for Sharing with us!!

      Posted on October 16th, 2013 by Home Reserve.
  40. Home Reserve

    Your City & State (optional):Columbia South Carolina
    We have a small house at the beach. Furnishing has always been a challenge. When I found your web-site, I was surprised to find exactly what I needed. I called to order an armless, and was very pleasantly surprised wih the excellent and friendly service. Delivery was unbelievably fast. Assembly is so easy and I marveled during the entire assembly at the amazing engineering and efficiency of design. I was very pleased so I ordered a sectional sofa to fit our space. I did change my choice of color and although you were out of stock, the service and delivery was still amazing.

    We really love the sofa. It is very comfortable, fits perfectly in our space and looks great! It has been a pleasure during the entire process. I can not believe a company today would have such helpful and friendly staff.

    LeGrand Cooper

  41. Home Reserve

    Your City & State (optional):IN
    We had already posted our comments earlier to let everyone know how happy we were with our recent purchases. Now we would also like to add we are really impressed with the excellent customer service. We had mentioned in our previous comments about a very small defect in our fabric that we were not even concerned that much about. Home Reserve however was not happy with even a slight defect and immediately shipped us a new cushion cover which arrived the very next day after our phone call. Now that is what I call standing behind your product. More companies should follow this example. Just want everyone to know if you are considering ordering from Home Reserve, don't hesitate. You will not be disappointed. Great company, great products, excellent service, and reasonable prices. Thanks Scott & Tricia

  42. Home Reserve
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    We received our 2 armless sections yesterday. We have them put together and just love them. I attached a picture of the sectional. The room is small and odd shaped so this sofa is just perfect.
    While putting them together I noticed that the piece marked #12 is different from what we had on the pieces we ordered previously. I like the idea of the mesh so that air will get into the storage base. Is there a chance that we can buy 2 more of those pieces (the ones marked #12) and if so what would be the cost of those pieces.

    • Marge is talking about our new comfort deck seating and we will send her the updated parts.

      Posted on October 4th, 2013 by Home Reserve.
  43. Home Reserve

    Wow! You guys need to open a branch in Oregon so I can come work for you because I have never before been so impressed by a product and the company that produces it. :)

    • Sarah,
      Thanks! I’m glad we were able to get those replacement parts for your sofa ordered in 2007.

      Posted on October 3rd, 2013 by Home Reserve.
  44. Home Reserve

    I just thought I would let everyone know what we think of our home reserve products so far. First of all, I should mention like many others I stumbled across the home reserve website purely by accident trying to research information on a couch at a local furniture store that I thought we were going to buy. But after visiting the home reserve site and reading customer comments and reading up on features we thought home reserve might be a better option for us. Our house is quite small so I am always looking for ways to maximize space and I really don't like for a house to look cluttered. The storage space is what intrigued us initially and the fact that we could order one or two pieces at a time as we can afford it. We started by ordering several swatches first to look at and I would highly recommend everyone do this. This will allow you to pick a fabric you will be happy with. It is hard to get an accurate representation of what the fabrics will really look like from an online picture. We actually went with a different fabric than we thought we would by doing this. The next step we took was to order the risk free armless chair since we were planning to go with a sectional anyways. We decided we only needed a few hours instead of the thirty days to make up our minds about home reserve. The chair arrived after only a few days in a box about the size of a decent cooler and it arrived when they said it would in the email. The box does have some weight to it so arrange some help if you need it but for most people you should be fine. This product is very well made and engineered. The instructions are easy to follow and the illustrations remind me of a child's coloring book. I used a cordless drill with a phillips bit to speed up assembly. You can also use a rubber mallet to lightly tap some pieces into position if necessary. The frame assembly I thought was easier than putting the fabric on. Both were fairly easy though. We had no missing parts or broken ones for that matter. Our second piece was the corner of our sectional. It was only slightly more difficult to assemble on account that there were more pieces. We like the storage space in the armless chair better than the corner piece. The corner piece has two triangular storage spaces which we think makes it a little awkward to use but I think the design is probably necessary. Overall we are very happy so far. The seats are very comfortable and the fabric is quite nice. We went with the knockout elm. We did notice one stitching error on the larger back cushion of the corner unit. You really can't see it but you can feel like a ridge approximately one inch in length on the front of the cushion. Not really worried about it though. I would turn the cushion around but that's not an option due to the shape of the cushion. We don't feel it when we lean against it and that's all we were concerned with. We would definitely recommend this furniture to anyone. We have more pieces already on order and plan to order more. To be honest even if I could afford all my pieces I would still order them one or two at a time. Like I said earlier our house is small. Hope this is helpful. Thanks Scott & Tricia

    • Scott & Tricia

      Thank you so much for your awesome comments!! We really don’t like that you have an error on that large corner cushion. Our “Renewability”
      feature grants us the opportunity to make that right for you. If you will allow us to serve you, please give us a call at 800-482-2712 and either Jon or Sandy will help you with that.

      Posted on September 30th, 2013 by Home Reserve.
  45. Home Reserve

    Christina Rideout

    I really want to applaud your customer service! Sandy is beyond helpful and more than just "nice". She's spent literally hours on the phone with me working through the puzzle of pieces- structure and fabric that re-designing, mis-shipment and accidental mis-assembly caused. THANK YOU so very much. Top notch service. Keep Sandy, give her a raise- she's worth every penny!