everything homereserve promises it delivers believe their videos. had no problems assembling furniture. quality of fabric exceeded my expectatins.everything you need to have quality furniture and very reasonable cost is available from the helpful folks at home reserve. i would not hesitate to purchase from home reserve again. well done.
I am hooked! I spent months looking for a couch and ottoman and finally decided to order from home reserve. When I received the boxes I was sure skeptic that this was going to be real furniture. I was surprised as to how easy and how sturdy the couch was to put together. When I finished I have to tell you I was pleasantly surprised at how great it looked. I noticed that there was a cut in one of the slip covers when I called customer service they where happy to send me a new one, and they did not even grill me as to why. When the slipcover arrived some one had taken it off my porch and I was heart broken. Home Reserve sent me another one to my work address, no problem. I have now purchased a chair and ottoman. I love your furniture and tell everyone about it! Thank you so much for making my experience with you a positive one
Our dog Pigglet had a blatter control issue today all over our new chair after which she puked up her dinner (she is a little old). YUK! Thank goodness for the Altima fabric. Everything just washed right off!! We also bought the brooklyn style chair because she lays on the back rest of all sofas/chairs and squishes them flat. Well HA, no more!! Finally a dog proof sofa!! Thank you Home Reserve!!!:-)
ordered chair & couch very easy instructions.
Im from Ft Wayne Indiana and i ordered just a few weeks ago and i so LOVE my new fabulous love seat. Im getting ready to order a sofa and two chairs i love it so much!
I ordered a chair from you guys a year and a half ago and it\'s wonderful! I\'m finally getting around to painting the place after buying it two years ago and while I love the Burgundy microfiber, it\'s not going to work in the new color scheme, so here I am ordering swatches.
What a great way to buy furniture! I\'m going for a \'pet friendly\' fabric in blue this time and when hubby gets his flat screen I think I see a new loveseat in my future.
If you have any doubts about this furniture, forget them. This stuff is GREAT! ;1
Thanks Home Reserve!
I just put together the loveseat we ordered. It took about two hours. (It would have taken less time had my power screw driver been working throughout.) The directions were precise and easy to follow. The piece is beautiful.
We are very happy.
Great product...Great price!;1
Thanks Home Reserve! I received my chair and within one hour had it put together and sitting on it. It was so easy my 8 year old son, 8 year old nephew, and 11 year old niece helped me put it together. They had fun and said it was like putting together a jigsaw puzzle. We love the chair. I will be ordering more pieces. Thanks again!;2
I just want to say this is a great product. The ease of assembly was great. Who ever thought of this is a genius. The fabric is great and the furniture is so comfortable.
I sent an e-mail praising your products to your company but wanted to sign the guestbook. We have been customers since 2000. We bought a love-seat and ottoman and they have been though a lot. We have kids, grandkids,and cats. We bought a new cover for them this spring but the foam is like new! We now have a sofa and it is so comfy. I love the storage. My daughter bought a love-seat because of how wonderful they are. Two happy families.
We just put our new loveseat and chair together. 2hr/45min.
We love it. Everything fit together great, looks good, and feels comfortable.Packaged well and clear directions, make it fun and relatively easy to do. We highly recommend this furniture, and are anticipating an ottoman in the future.
I am pretty happy with this product. Although, two of the pieces in the loveseat did not fit together and werent able to be corrected with the sandpaper provided. The cushions needed breaking in but after a few weeks they became a lot more comfortable. Overall, I would definitely recommend this product. It only took me an hour and fifteen minutes to put the couch together, and the fabric fits the couches very well.
I love your web site and appreciate all the comments from your customers. We are in the process of selecting a sectional from you. Thank you.
Thank you for the beautiful loveseat. My wife and I love it and it compliments our room perfectly. Whom would believe you could actually order an attractive, reasonably priced loveseat through the internet. Thank you Home Reserve
Donna & Doug
Thank you for everything.After our house burned we moved into our new place without anything. We were on a very tight budget and found your website. The furniture has held up to my 4 teenage boys,their friends a dog and a cat. The covers are just starting to show wear and tear and I will need to buy new covers, after 3 years!! Thanks again:-)
I have a chocolate micro-fiber/micro-suede couch (not from home reserve) and bought an ottoman in mission chocolate faux leather material from home reserve for it. I bought the fabric swatches to compare fabrics first and it seems like the fabric swatch I received was a tad lighter than the actual ottoman I ordered though they are the same fabric (maybe because it is a swatch from an older batch?). So, the ottoman is slightly darker than aniticipated but still looks nice and goes pretty well with my couch. Definately still recommend getting fabric swatches because they give you an idea of what the fabric is like. The ottoman feels very durable and is quality. It has quite a bit of space inside the storage compartment, I use it to put blankets inside for when we want to use sitting on the couch. The cushion is a little firm but still comfortable. The ottoman is a perfect size, quite large, and basically as tall as the seats of my couch. Putting the ottoman together took me about 45 to 50 minutes. The frame took about 20 or 25 minutes but putting the fabic on the cushion and frame were really difficult because it is a very snug fit. The directions are easy to follow and easier than putting together those ready to assemble bookcases or computer desks in a box. When I got to the last couple of screws, my hand started to ache, so I recommend using a powered screw-driver if you are putting together something larger than an ottoman. Overall it is a very nice ottoman and and very nice fabric, which I recommend the mission chocolate faux leather if anyone wants a chocolate microfiber material. I would definatley buy from again. High quality and customization for a great price!
I just wanted to write and say thank you for the wonderful merchandise
and even better customer service. I had the privilege of speaking with
a gentlemen yesterday afternoon, unfortunately I cannot recall his name,who guided me through the return process for some pillows and also
enabled me to have another sectional piece delivered as quickly as next
week. Should he have not offered this option, likely I would have
chosen an alternative piece of furniture. I certainly plan to recommendyour service to friends and continue as a customer. Thank you and allthe best.
Wiley Jay Becker
Got my ottoman today. It only took about 20 minutes to put together, but I am pretty awesome so it may take you longer. I want to get 3 more but my fiance doesn\'t want \"someone to be able to walk from wall to wall on furniture\" in our apartment. Maybe I can give them to her as a birthday present... Anyway I really like your site and furniture.
I just got my Monroe couch in Altima Sand yesterday, and already love it. I was able to put it together with the help of my roommate over my lunch break! The fabric is wonderful and it really completes our living room.
When I first decided to order something from HomeReserve, I was disappointed to find out that the fabric I really wanted was retired just days before I tried to order. I was forced to buy a similar color for $80 more, which was hard for me, being a college student.
Also, it took a little longer than I expected to get it. From the reviews I read people were getting theirs within a few days of ordering, but for some reason it took 11 days before mine was even shipped, making it about two weeks before I received it.
Overall, though, I am very very pleased with my purchase. I am excited to use this couch for many years and am glad I have so much freedom with it. I love that I can change the look of it, which I undoubtedly will do when I get my own house in a few years.
Thank you, HomeReserve, and a special thanks to Sandy who was extremely friendly and helpful on the phone - you are wonderful!
I must tell you how excited we are for our furniture to arrive. We loved how quickly the fabric samples arrived. We think what you are doing is genius. If we would have known we could come to the showroom, we would have made the 1.5 hour trip there! The fact that we can store items in our furniture will probably change our home, and the furniture is very stylish and trendy. Your website is awesome. Very informative, the videos with the designers are fun, and it's cool to see the assembly instructions before we get the furniture. Though we haven\'t tried it yet, we already know our Home Reserve furniture is going to be just what we wanted.
I just received my \'Mission Celery Faux Leather\' Monroe Sofa and put it together in less than two hours--I LOVE IT. I did a lot of research and was hoping all the reviews were true (and they most definitely were).
My father helped me put it together and was a bit skeptical when I ordered--but he likes it, too. The color is great, the fabric is great, and it makes a classy addition to my living room.
This is a fantastic product; especially for young couples and students. I would have loved to have one of these in a dorm or first apartment. So--parents in doubt ORDER NOW!;1
I purchased a sofa last year in the spring of 2007, and had it shipped to my son Mel Prescott in Canoga Park, CA. When I saw it that summer, I was impressed with the quality of the fabric.
Now after visiting this year I am impressed with it\'s durability. It looks as good as new!
You have a wonderful product!
I would purchase more of your products in the future, as long as they stay Made in the USA!
When we opened the boxes for our couch, everything looked very overwhelming at first, but with the help of the instructions, my mother-in-law and I soon learned that the parts and peices all made perfect scense. After putting together the couch, the chair took less than 45 minutes!;2
The fabric came as scheduled and everything is great. I really appreciate your help. I told my sister what happened. She bought couch a year ago from somewhere. She said it was a very expensive couch and she got to pick out her fabric pattern. Because it was expensive she was afraid to have people sit on it so she covered it most the time. It has only been a year and the flowers on the pattern are fading or wearing away. The company won\'t even talk to her. Sometimes expensive isn\'t always better.
The sectional is surprisingly comfortable. I love the firmness of the bottom cushions and the softness of the back ones. I was concerned that the back might be too low, but just sliding a pillow under your neck solves that problem when needed (for example if you are going to do a lot of reading.) But there are times when you don\'t want something behind your head or you just want to put your neck back.
I was so worried about ordering sight unseen. However I think I like this better than the couch and chair we bought from a store. We tried couches and chairs for 3 months and I am not totally happy with my purchases from these stores.
You probably get so many that are just complaints that maybe this will be nice for a change.
I stumbled upon Home Reserve looking for new, cheap furniture for my house. Everything looked great but with so many positive reviews, I was a bit skeptical that it was THAT great. Nonetheless, I found nothing wrong and ordered my first loveseat. When I placed my order it for some reason charged me with two shipping fees. I called Home Reserve to fix the situation and they immediately went to work at solving the problem. Byron personally called me to apologize and make sure to let me know he was fixing the problem. I received the furniture about 7 days later and went right to work at putting it together. With a power drill, I had the fabric on and all in a little less than 2 hours. It looks great and is definitely worth well over what I payed.
My absolute only complaints, if they can even be called that, are that it would be nice if the customer had some way of tracking the shipment and the cushions are a little stiff, but I\\\'m sure when they break in it will be great and with them being this way the couch will more than likely last a lot longer. But overall, I am more than satisfied with being a customer of Home Reserve and will continue to be in the near future.
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