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  1. Home Reserve


    This is not my first order from home reserve. I have a loveseat and love it it is about 1 year old. S I thought ok it is just like new time to order the sofa.

    So happy with it. Had one small set back a t was missing in shipping. No big deal I sent a email to sandy on the 4-15 and got it today the 4-17.

    Now how many company's are that fast at shipping a part.

    I got the new sofa in Fairview Buff faux. It looks so so nice. My love seat is in kid glove buff nut since they were out of that style I went for the other color. It looks great next to each other the sofa is just a little not much darker in color but it breaks up the room and such a nice way.

    I would tell and have told everyone to buy from home reserve. Even asome people in oz and the UK. lol

    No one can tell this soifa or loveseat came out of a box at all. Most think the loveseat must have cost close to $800.00. When I tell them it was way less then that they still think I am lyeing to them.

    I will never ever need to buy a new sofa or loveseat anymore. Take my word there items can stand up to everyday use and more.

    I love this company and must say Sandy is the best person in the world.

  2. Home Reserve

    I have had my first new Altima Pet Care sofa for about a week now. I am VERY impressed. I was looking for something "pet friendly" yet comfortable and stylish. Before purchasing it, I had read through testamonials and couldn't find a bad comment. My husband was very nervous about what the quality would be too. It went together in about an hour and a half (very good instructions!). The cushions were a little stiffer than I thought they would be, but not uncomfortably so. With a little more use, they will break in well! The thing that I have been most impressed with is that the dog hair barely sticks to the fabric - and believe me, the hair usually sticks to EVERYTHING. I can't think of a bad thing to say at all, and I was really trying hard to help those who are as skeptical as I. I am definately planning out when I can add a chair/ottoman or a loveseat to our living room.

  3. Home Reserve

    We recently purchased a couch for our family room. Since we have a narrow, curved staircase, this is perfect for us. We love the fabric and the fact that it is washable and we can change it if we redecorate. It is much more comfortable than I expected and is very sturdy. We are thinking about ordering a matching loveseat.

  4. Home Reserve

    I received my Monroe loveseat yesterday. I was super excited about putting it together. I worked with a friend to assemble it, and it took us a little under 2 hours. We had fun doing it, and we were VERY impressed by the quality and comfort of the loveseat. This is a fantastic piece of furniture - for a fantastic price.
    Also, I'd like to mention that I had a very, very pleasant experience with the custmer service team when I first placed the order. There was a mix-up with my debit card billing address - all my fault - but i spoke with two customer service reps who went above and beyond to ensure that the matter was resolved.
    This is a great company with a wonderful product. I will definitely recommend to others...

    Thank you, Home Reserve! ;1;1

  5. Home Reserve

    I been searching for living room furniture ever since I moved out of my parents place which has been almost 2 years now and I couldn't find anything within my budget. I got the Altima Black Pet Care Monroe sofa and it looks real fresh in my living room and is pretty comfy. Y'all really exceeded my expectations. I really was not expecting this sofa to have such good quality for the price I got it for. If it weren't for yall, I woulda wasted a lot of money at Ikea! :-D

  6. Home Reserve

    I have had my monore loveseat and sofa for about a year now. For Christmas, my parents bought me an ottoman (which is big enough for both my Shiba Inu dog to lay on and my feet)

    Anyway, my Shiba decided that she wanted to chew on the part of the fabric today. Calling Home Reserve's customer service was one of THE most pleasant experiences that I have had with customer service (and I work in customer service) Please, please, please never outsource your customer service. Your associates are Great! Please let Sandy know just how awesome she is!!!!! ;1 ;2

  7. Home Reserve

    I LOVE my new Monroe sofa!! I got mine in the cream colored faux suede. It came to my house about 10 days after I ordered it in two boxes. My husband put together the frame in about an hour. He said it was really easy. Then I did the foam and the fabric. I love doing things myself, especially when it saves me money. So, this couch was a real joy to put together myself. It sounds silly, but it was just like build a bear. They do all the hard stuff for you, but you get to feel like you made it yourself. I had all my friends and family over and they didn't even believe me when I told them I assembled the couch myself. I had to show them the website. It's so comfy and the fabric is awesome. I have pets and frankly I'm pretty clumsy, so if something gets spilled on it I can just take the fabric off and throw it in the washer. You can't do that with a normal couch. Also, my new apartment doesn't have as much storage space as my old apartment so It’s awesome that I can use the compartments under the couch cushions for extra blankets and pillows, etc. My dog loves it too of course.. because it is so soft. I can't get her off of it. I'm ordering a love seat next week to go with it. I’m spending less on two couches than I would normally spend on one, and the quality is great. Thanks Home Reserve! :-)

  8. Home Reserve

    Wow! I absolutely LOVE YOUR FURNITURE! Your prices are FANTASTIC and they are so great for people who want great quality but don't want to pay too much for it! Keep up the excellent work!;2

  9. Home Reserve

    My red corduroy avenue love seat arrived yesterday-love the fabric- and my girlfriend and her mother helped me assemble it. Within an hour and a half we completed the assembly. All of us were extremely impressed with the fit and finish as well as the overall aesthetic. It is all the more remarkable that Home Reserve can achieve all of this at such an attractive price point. Highly recommended!;1

  10. Home Reserve

    After a little delay in shipping, my Monroe Chair and Ottoman (Cricket Berry) arrived -- two boxes sitting on my porch waiting for me. The parts were easily identifiable and I was quite pleased at the thoughtfulness of Home Reserve putting in work gloves! I struggled a bit in the beginning because some of the pieces wouldn't go together without some sanding and using a hammer so it took me about 2 hours to do the chair. Only took 15 minutes for the ottoman so now I figure I am a pro. Next will be a sectional - just need to decide on a color/pattern -- so many to choose from. Thanks Home Reserve! Oh yeah I guess I should say that I assembled it while watching my Detroit Red Wings play so that could have been another reason it took about two hours. :-D

  11. Home Reserve

    I was disappointed with the shipping time. When we first ordered our sectional pieces, the estimated time for delivery was "usually ships within 10 days". We had to wait about 14 business days before the packages were shipped. Of course the ship date is an estimate, so this was no fault of the business. I have noticed that a few days after my order was shipped, the estimated ship time was changed from 10 days to 15 days.

    When they arrived, the fabrics that matched with the specific pieces were in random boxes (the right arm fabric was in the corner box, etc). This was not a problem at all, because all necessary fabric was delivered, but just confusing at first.

    The couch looks great, and is VERY comfortable. However, the fabric on some of the bottom edges and corners does not securely fasted to hide the wood very well. There are two spaces on the sectional where you can see the wood (despite constant attempts to stretch the fabric over the wood).

    The couch was very easy to assemble, and looks great. My only problems were the longer than usual ship date, the fact that the wood shows on some edges where the fabric hangs down and doesnt securely fasten, and that it is a little low to the ground.

    Overall, I would recommend it--just expect to wait a while for it to arrive, and dont be shocked when the fabric pieces are mixed up!

    • Hi, The wood should not be showing. Please call customer service at 1-800-482-2712 x105 and we’ll fix this problem.

      Posted on April 9th, 2013 by Home Reserve.
  12. Home Reserve

    I Love Love Love my new sofa!!!!
    When the boxes came I was so excited! when I opened them up I was a bit overwhelmed by all the pieces, but once I sat down and actually read the instructions it all made so much sense. I got to work, and put everything together in no time(about an hour and half). The only trouble I had was a few pieces were a little snug when putting them together and I had to use a hammer to tap them into place. (Note: if you do this only tap the flat part of the wood, never tap the ends because this will split the wood) My husband fell asleep on our new Fairview Buff suede Monroe Sofa right after I built it. Thank you so much. P.S. Thank you to all the honest people and their comments on their sofa's as well. Their stories played a big part in me picking this company amoung other things, i.e. Price, built in storage, easy to build, and fun design for our own style.

  13. Home Reserve

    My 3 1/2 year old and I just put our sofa together like a big puzzle. Went together perfectly...and what fun! I bought an Avenue sofa with kid glove merlot (dark purple)fabric. It is absolutely beautiful. And every piece was top quality. Thank you, Home Reserve.

  14. Home Reserve

    I have been lurking in this web site for a little over a year checking out the good and negative comments, (not that they are all that Negative), putting together different couches with different materials and checking out the company with the BBB and searching the web for anything negative on Home Reserve, (not to be overly cautious). I also checked furniture stores in my area and I couldn’t find a better deal anywhere.

    I finally order a Monroe sofa with the Altima Latte Pet Care fabric. It was delivered by UPS yesterday and I HAD to put it together then and there. It took me about 2 hours. And it looks great.
    Now if I could get someone to haul for my old stuff that easily…

    Thank you,

  15. Home Reserve

    We just moved down to Nashville, TN and decided that we would purchase new furniture for our home. At first I was skeptical about Home Reserve's furniture, until I was given the chance to sit in one of the chairs at the factory in Fort Wayne, IN. Let me first of all say, that the furniture is so much more comfortable than anyone would think. Plus it's extremely easy to assemble and looks great! The manuals were very easy to follow and they even took the time to throw in a pair of gloves to keep you from getting splinters. I love this furniture and would recommend it to anyone!

  16. Home Reserve

    I reviewed alot of customer comments prior to making a purchase at Home Reserve. I must say that I saw alot of great comments about Sandy at Customer Service. I had the pleasure of speaking with Sandy a few moments ago, and she is just as wonderful and helpful as everyone says she was!

    Finding this website was a blessing. It's my first apartment and my first time out on my own. I just couldn't settle for a tacky, used couch. I was going to head to Ikea on Friday to purchase a couch that I only half liked because it was less than 500.00 and came unassembled. My apartment doorway is a mere 31" so needless to say size was a huge factor. I found this site yesterday and immediately placed an order! I saved over 100.00 by puchasing the Classic Sofa instead of the one from Ikea!

    I'm confident that the couch will meet all my expectations eventhough I haven't official seen it yet.

    Thank you Home Reserve. Thank you Sandy :-)

  17. Home Reserve

    We ordered the Monroe sofa w/3 cushions & the two chairs in the Altima Hickory Pet Care, plus accent pillows in the cow print. We (and our son & dogs) couldn't be happier. It was easy for my husband to assemble (he was very impressed with the easy to follow instructions). We were very happy to be able to purchase a product with a great price, quality, and that is made in America. Just took this photo on March 14. The chairs are perfect for enjoying the beautiful mountain views at our new house & watching the snow fall... The sofa cover is a bit of a tight fit, so hopefully it won't shrink when washed. Very happy!

  18. Home Reserve

    Ingenious! The design and engineering is amazing, the fabric and style choices are tremendous, the website is informative and easy to navigate, and the customer service exceeds expectations!

    When we first began shopping at stores to replace our 20+ year old furniture, we were disappointed by oversized furniture, poor craftsmanship (ever seen seams opening?) or expensive custom-made items. HR saved us. We now have beautiful, comfortable, sturdy furniture that can go down our narrow u-turn stairway to the basement. In fact, we liked the furniture so much that we purchased more to furnish a second living area upstairs.

    What can we say about the customer service? Fantastic!! Even before we purchased our furniture, I spoke to Sandy about fabric swatches and furniture styles. When I asked how the Avenue arm looks on the Brooklyn back, she sent us a picture through email of this combination. How's that for personal service? When a furniture piece was damaged in transit and elite fabric missing, replacements were sent immediately. Sandy is terrific!

    Home Reserve has an excellent product at a fair price and the best customer service anywhere!

  19. Home Reserve

    The service and product were everything we expected and more. We were so lucky to find this website, but don't worry...we'll be sure to pass it on. We can't say enough about our couch, and friends say the same. Most wish they needed furniture just so that they could buy from you. Thanks again for everything. You'll be hearing from us again soon.

  20. Home Reserve

    This furniture is amazing, I mean it! First off, if you have a very tight doorway leading to a basement/family room, then this is the ONLY loveseat/sofa to get. Not only that, but the fabrics, arms, and back seat pillows are swappable in case of tears or accidents. How many other furniture pieces can you say that about? There is also a very innovative storage bin inside the loveseat/sofa itself, also a major plus.

    The fabrics are a major plus as I said that they are swappable and also are extremely comfortable. Putting the loveseat together was pretty easy and for once I didn't get upset putting something together. I highly recommend this company to anyone, but especially those who have a 27.5 doorway as I have. I am recommending this company to everyone I know. Thank you Homereserve.

  21. Home Reserve

    Right after my husband and I graduated college and got married, we bought a loveseat from home reserve. Although we were slightly skeptical about the quality of something bought online and assembled at home, we were greatly surprised. We 8-0 it!

    Now, two years later, we are getting ready to purchase a sectional and we went straight for home reserve. You can't beat the price or the variety of fabrics to choose from, plus we know it wears extremely well!

    Thanks home reserve for making decorating fun and easy! ;1

  22. Home Reserve

    My sofa came in ten days and was really easy to assemble. I love the Destiny Tan Corduroy fabric. It took two of us under three hours to totally complete it. I would recommend this sofa to everyone who need an inexpensive sofa. I chose Home reserve because of the price and the fact that you assemble it yourself. I have narrow hallways and a pre-assembled sofa would never fit. I love my new sofa :-)

  23. Home Reserve

    I just finnished the love seat, my wife put the covers on and we put it in the motorhome!!

    It fit, it works, and it is great!!!!

  24. Home Reserve

    I am so glad I found this site, I was looking for a sofa that can fit my tiny door to my room and I could not believe when I found this. I ordered a couch and I receive it as promised, directions to assembly were really easy to follow that my daughter 14 yrs old helped me to put together. I love my couch, fabric is very nice, and it's very comfortable. Thanks Home Reserve...:-D