Nearly 2 years ago, I bought an Avenue sofa- worked great, held up well.
The only problem was that the fabric seemed to shrink which exposed the underlying wood a little, I have a one year old and I was afraid of splinters. Of course it shrunk because I put it in the dryer when I was supposed to air dry it
I called Home Reserve a couple of days ago and they sent me brand new fabric which arrived today
Excellent service, way above and beyond the call of duty
PS the sofa is as comfortable today as it was 2 years ago
When it came time for a replacement couch I did the standard drone thing. I went from store to store not finding what I liked. It would seem that everyone s favorite color is some shade of brown. Well not mine. I did the surfing on the Internet with a little more luck finding different styles from the boring to the bizarre. Then I happened across your site.
At first I was very skeptical on the quality of your items and I passed it by and then went back, and passed and went back . Then I watched your sofa assembly video and it peeked my curiosity. I thought to myself Wow! Someone using a high speed routing table cutting out OSB to make furniture. I am impressed. Let see just how well made this stuff really is. So I ordered up one Monroe Couch and Loveseat as a test. As an Equipment Design Engineer I usually build it myself.
It showed up well with in the shipping date I was given and the boxes were in good shape Kudos to UPS. They were taken back into the fabrication shop where an associate and myself went to town on them. We started with the couch.
We open the boxes I love vacuum packed foam... The first thing that really made the order worthwhile is that each piece is numbered right into the wood with the routing table Flippin Fantastic! The next was the fact there are some things included in the bag-o-goodies that I would never think of needing But there they are, a pair of gloves (that were 3 times to small for my gorilla hands ) But that s OK I have my own and just seeing them in there was wondrous. Then sanding block, who would have thought of that? Well Home Reserve did!
It took around 20 minutes to fully assemble the couch. The directions very well laid out and easy to follow. And it took 15 minutes to fully assemble the Loveseat (we did not even need the assembly directions).
Now understand This is an R&D fabrication shop where automation tools and equipment are designed, built and tested so we have all the tools necessary to build the Space Shuttle. And we have very skilled operators. So some one at home with a standard set of tools should be able to assemble the couch in just over an hour.
The Couch and Loveseat look great. I will say that everyone at Home Reserve gets a big Gold star next to their names. Great design, Great product with thorough thought and incorporation. Excellent job everyone Thanks!
I could not wait to sit and write to you to tell you how much I enjoy my new sofa and how GREAT it looks. ;2 I just moved into a new apartment and desperately needed a sofa. I got my 3 boxes yesterday and got to work putting it together. You're right, it took about 2 hours! I have even sent you a picture!
Those skills putting a puzzle together as a kid sure came in handy - it was also fun! There's also a sense of pride knowing you actually assembled something like this - people won't believe me, which I am sure will lead to referrals to your site. Trust me, I will be ordering a chair and ottoman soon! THANKS AGAIN!
Dear Home Reserve:
I would like to let you know just how much my family and I love the furniture that we purchased through your company.? It was so much more than we expected!? This is the first time that I have received things to be put together that you can see thought was put into packing each and every box.? It was very refreshing!?
We are already planning to order for the other rooms ?in our house.? With the versatility of the furniture you can always?put together a custom design from?Home Reserve!
I purchased a sofa last year in the spring of 2007, and had it shipped to my son Mel Prescott in Canoga Park, CA. When I saw it that summer, I was impressed with the quality of the fabric.
Now after visiting this year I am impressed with it\'s durability. It looks as good as new!
You have a wonderful product!
I would purchase more of your products in the future, as long as they stay Made in the USA!
Well, we have had our couch assembled for 3 days now and so far we love it! Assembly was not difficult but plan on it to take a while. We ordered a sectional with 6 pieces...expect 30 minutes to an hour for each piece. So far every step of the process has been easy, we ordered the couch on Sunday and received it 5 days later on Friday. I was very hesitant about the comfort of the couch before ordering, I must say though it is very comfortable! Those of you wavering like I was, just pull the trigger and do it, you won't regret it!
A couple of notes, as others have said make sure you have an electric screw driver, otherwise your hands will be very tired. Don't be afraid to give a couple of the pieces a good wack with the hammer (I couldn't find my hammer and used a meat tenderizer...worked great...haha).
After I have had the couch longer than a few days, I will report back on how it is holding up.
Thanks home reserve for helping me get a couch that fits in my tiny living room!:-)
We would like to thank you for how quickly you got us our sectional and the great customer service we were given when we came in on a non-production day and still got our sectional the same day in only 2 hours. We got it up in no time and it was very easy. With such short notice you did a awesome job!
Thank you very much. We will be back to get more.
UPDATE from 04.30.2009 entry:
So we\'re going on 2 years of ownership and what can we say...still very happy and it\'s held up very well. We\'ve thought about what else we can make or what other covering we might try. Just knowing we have that option is priceless. Our 1 year old daughter has yet to defeat it!
I love the fabric styles -
I am thinking about buying a sectional but building a sofa from a box??
I don\'t want it to look cheap.
Or looks like the sofas below in a basement rather than a formal great room.
How does it last?
I need replies from consumers who have hadthe products for more than a year
I am extremely impressed with the quality of my sofa, and the wonderful customer service I received from Ms. Sandy Wood.( very appropriate name for furniture company). I am a very skeptical consumer... I had been looking for an inexpensive sofa for a few weeks( I'm divorced and living in a small apartment so I wanted something reasonablly price yet tasteful. After looking at the reasonably priced sofas available in the chain stores, I felt they looked nice, they were averaging around $600.00 a sofa, and probablly would have bought one, but being a careful consumer read all kinds of negative reviews about these chain store goods, poor quality, made in China, terrible customer service etc. etc.
I had a really terrific experience dealing with Home Reserve( namely Sandy) and even with some minor SNAFU's a long the way, I must say she is extremely patient , honest, stands by her word and goes the extra mile for her clients. After reading previous reviews, and seeing no negatives or complaints essentially on their sofas, I started the process by ordering four swatches around the middle of May. There was no shipping charge, and I received a nice little packet with four different swatches. I was very pleased with the presentation, I than proceeded to call Home Reserve because I had some additional questions-- this was my first entcounter with Sandy:-),
She was very nice, and informative and helpful, and helped me narrow down my choice as far as style and fabric. I placed the order, initially I was in a bit of a rush because a friend of mine was flying into town, and I thought he could help assist me in putting the sofa together. Anyway, my friend's trip was delayed, this was a slight misunderstanding as to the delivery date, which turned out to not be a problem since I was no longer in a rush. My skeptical side and suspicions were already flairing up, but I spoke to Sandy, she was very upfront that there had been a slight mix up on their end, she immediately took care of the issue,and then I received the sofa ( in two huge boxes) the following week, which was exactly the same date as the FED EX confirmation courtesy email she sent me.
Now not having great confidence in my ability to put this thing together, I had asked a local handyman who worked for my landlord. When I proceeded to empty the contents of the box, he did not seem to have to patience to assist me. I admit , looking at all the pieces , it did seem a little daunting, but I was determined by hook or crook to get this thing up and running. I proceeded to methodically line up the parts. The manual was clear and concise, I started to see the light at the end of the tunnel, and piece by piece started to put the frame together. They were number individually numbered which made the process easier than one would think. I borrowed a drill with a Phillips screwdriver attachment , and the piece came together after a few hours. It looked solid, and sturdy. I realized one tiny part was missing from the box, a glider for one of the part on the bottom of the sofa. I called Sandy and she immediately sent out one overnight delivery, again this impressed me because she took care of this in an efficient and timely manner. Then next day, I started to put the seating cushions together, which was was not difficult , but a little time -consuming. I mistakenly thought I was missing something, it was a three piece element that was made out of some sturdy interior fabric material, I for some reason was looking for wood pieces. My mistake! yet Sandy responded immmediately to my call and overnighted the 3 pieces out to me next day. I felt really bad when I realized I already had the pieces already, but Sandy was again very agreeable and accomodating.
The last part of this process included a small stain, I found on one of the fabric cushions,Sandy went completely out of her way again, to accomodate me. I sent her back the fabric cover, and she completlely replaced the whole fabric set,, although I told her that wasn't necessary. The sofa looks great, it's a good size, the fabric is unbeliveable because it can be washed in the machine, and hung out to dry, and dries very quickly. The seating cushions are a little hard, but I knew this going into the purchase and know they will soften with time. I'd rather have a firm sofa rather than a sagging one.
Anyway for the money, you cannot beat this anywhere!!! The company is based in America which is good for our economy and Sandy is amazing. I have never had such a good experience with ordering something on -line, and having all my expectations met and beyond.
I am a real consumer , and everything I have stated is 100% true, this company is awesome.!!!8-08-0
Hi and Thanks for welcoming me to the family.
I just placed my order for a couch,chair and ottoman in kid glove loden.I read page after page of customer comments and decided to take the plunge.;2 I have been looking for a couch for a while and with the lack of stores in my area,I turned to the net.Talk about sticker shock while searching:-*
I found your site listed in google when I typed in affordable sofas.I came back many times(had you saved in favorites)I showed my ever sceptical husband and he liked it.He even thought the storage was a great idea.Our 2 year old grand daughter lives with us so the children you show jumping on the couch sold him.I anxiously await the UPS man with my order.
Thanks in advance,Roxanne8-0
How easy was that?????!!! ;2 Got my 2 chairs and ottoman for our sunroom and assembled them within a couple hours. Great instructions and quality materials. I was skeptical at first, but now that they're together, they look and feel great!!!
When comparing HR to other furniture, I couldn't justify spending 7 or 8 hundred dollars per chair MORE for similar chairs. Thanks HR for putting out a quality product and a reasonable price! ;1
We have had our loveseat for about a year now. We had a lot of fun putting it together. Back when we bought our's there was not as many options in style and fabric. We are now looking to get a sofa from here.
I can't wait until they have even more options:-)
8-0 omg I loveee my new couch...people say its too firm but I think its perfect, but i do like alot of support. I think you need a powerdrill for the job, mine wasnt strong enough. It took me about 3 hours, it was shipped very fast, and the directions were pretty clear. My couch is in Hyatt Rose with the jacinta black pillows (which is a damask print). It is ridiculously comfy!! I didn\'t need to sand anything down even though there were little shards of wood all over my pants but hey it is like construction! I did ALOT of research before I bought and I was impressed to see that they responded to peoples blogs to stand behind their work and try to make it right. I called to make sure the hyatt rose was pink because some friends thought it was red and Sandy assured me it was like a pink colour. I think my only issue is FedEx guy was rude and wouldnt take it up to my apartment. But of course that\'s not this company\'s fault! I would def buy from again especially since I think I\'ve already done the hardest of the selections. Bravo Home Reserve! ;1
P.S. I tried to attach a pic but it said it was too large so I will post the pics on home reserve website...def take a look bc you cant find a design pic on the website with the hyatt rose.
My wife and I just ordered our second sofa we were so happy with the first one we just had to buy another.We love this sofa alot it was so easy to put together:-)So another one just made alot of sense.Thank you for such a neat way to buy furniture:-):-):-)
We received our chair and a half, sofa, and two ottomans on Tuesday (July 12) as promised. We were able to put everything together in just over four hours and were pleasantly surprised at just how nice everything looks. The fabrics are wonderful and the furniture fits nicely in our small(ish) living room.
It is a little difficult adjusting to smaller furniture after years of having large, over-sized sofas and chairs. The cushions are very firm --probably a little too much so. I'm hoping that they soften without wearing out too quickly. And, truthfully, I do wish that the backs of the furniture were taller as to accomodate necks and heads. However, we are mostly very pleased with our purchase. We love the idea of being able to replace parts as needed rather than entire furniture collections. We have pets and kids and are confident that this was a smart purchase.
Hi, I was looking at your site and have only two questions: Is your left the same as my left hand or my right hand? also is there any way to get pegs for the bottom of the couches?
I am redoing my den and wanted a sectional for it but the den has more length than width and I can\'t have the 7 seats of the sectional going the wrong way. I have a friend who ordered from you all and she doesn\'t remember which side is which since she has two arms on hers.
LOVE, LOVE, LOVE my new love seat and chair!!!!!!!!!! Ihave a cat who lives in my office and unfortunately, I neglected to put his litter box in the room where he stays over the weekend, so when I came into work on Tuesday after not having been there since Saturday, you can imagine what had happened! I looked everywhere for an afforable love seat and matching chair -- yikes! I couldn\'t find a love seat for under $500! I found this site, told them my plight and in less than 48 hours, my Laney love seat and chair were at my office. EVERYONE loves the furniture and I have given out your website to several clients of mine. Brendan couldn\'t have been more helpful -- he called about 20 minutes after I placed my online order telling me that the furniture could be deivered within 2 days. I amd VERY happy with Home Reserve and will be purchasing a love seat for my childrens\' playroom. I wish I had know about you 2 years ago when I was looking for a sectional for my family room.
I just want to thank you so much for the fantastic customer service that you have given to my daughter who just bought a Monroe Love Seat with the multi squiggle fabric! We recently moved her into her studio apartment at IU in Bloomington, IN and there wasn't enough room for the couch we originally had ordered, and you were able to switch the order to the love seat without any problem and it was delivered to her yesterday and she put it together last night and just loves it!!! Thank you so much! When our other daughter goes to college in a year and has an apartment in a couple of years, hopefully we can get her a couch from y'all again.
I just wanted to drop you guys a line to say thank you. I purchased a couch, throw pillows and coffee table cube. I am very happy with it. I\'m sure its the best value-for-the-money available in the market. The assembly was pretty easy. I had it all put together in about two hours. I\'ll be sure to help spread the word.
I am recommending Home Reserve to everyone I know! I just moved into a small attic apartment of a very old house, and I could not find a chair or love seat that would make it up the narrow and winding steps. My brother recommended Home Reserve and I could not have been happier. The selections were terrific, the service was outstanding, and I could not believe how fool-proof the assembly process was! I just started grad school, and I now have a comfy love seat where I can study.
I am also very impressed with your interest in the community and in the environment. It felt good to support such an upstanding company. Keep up the good work!! ;1
Thank you for your patience and professionalism. I got exactly what I wanted which you managed to accomplish in spite of my somewhat curmudgeonly behavior. You are a credit to your industry.
The Altima Pet Care fabric in Hickory looks rich and elegant, and feels great too. Replacing the original back cushions with throw pillows makes the sectional look very stylishly modern. I\'ve just placed an order for two more pillows.
As you can see, the sectional\'s most frequent user is quite content with it as well.
I recently purchased your Laney Milky Way Chair and a half plus ottoman. I
am extremely pleased with your product.
The amount of assembly was more than I bargained for, but with English
instructions and great pictures it was not hard.
The furniture is sturdy. I love that it's made in the USA and that you took
extra steps to make your manufacturing green.
At half the price, your product is great! Thank you. I will be referring
more people to your site.
As advertised, your furniture was a piece of cake to assemble with the instructions provided. Your chair and a half looks great in my daughters disney room and the color matches the blue in it perfectly. I also purchased a love seat for our loft and it looks lovely as well. At the time of my order I requested it not be shipped until the 15th of Jan because I was overseas for another week. It arrived a couple of days after I landed back in Texas, and I really appreciate the assistance provided in making that happen. Telling all my friends about Home Reserve.
I have recently made my second Home Reserve purchase. I have downsized from my original Laney sofa to a Brook loveseat. I\'ve been very, very pleased with my HR furnishings. They are sturdier than anything I\'ve ever purchased at a discount furniture store, and they look fabulous.
I did have a small issue with the assembly of the frame for my Brook - armless frames part 1/2 and 3/4 were impossible to fit together as cut. It was a simple matter to get around, though - I just used the included sanding pads to take tiny amounts of material off the pieces until they could be tapped together with a rubber mallet.
My experience with Home Reserve over the past three years has been extremely positive. They produce a wonderful product and their customer service is second to none. I will definitely be purchasing more furnishings from HR, and will encourage my friends to do the same.
I purchased a black ray sofa a few weeks ago. Customer service was very helpful. They called me to confirm my order & we made arrangements 2 weeks in advance to have my order shipped from Ft Wayne to Purdue University on a Friday afternoon.
That Friday only 1 box showed up. I was a bit upset, because one of my boxes went to a dorm's main office. They sent my box to the wrong address in my city. But I called Monday morning and they had a new box at my apt Tuesday afternoon.
My sister and I put our sofa together and even though it took several hrs we love it! Thank you Home Reserve!
I've had my Home Reserve couch for over a year, and we still love it. We don't use the storage as much as I thought we would...except to hide blankets before company arrives:-) Despite that, we love the couch. I have two 3 year olds and they jump on teh couch, spill on it, etc. I've washed my covers several times after accidents from them or our puppy. Everything about the couch is great!!
I am ordering a replacement cover today because I want a new look in my living room. We will order from you again,and I will continue to sing your praises to everyone I know.
I ordered my sofa, and got it 5 business days later!! Wow!! It is better than I expected. I ordered the Altima Pet Care MERLOT fabric, and I can't believe how plush and rich it is. The sofa exceeds all of my expectations. Your directions were very well done - my one suggestion is that you not suggest that the hammer is optional - without it, I would still be trying to get the first 2 pieces to go together. This is absolutely fabulous. I have a couple of friends who are thinking about buying coming to look at it this weekend. Thank you!!
I ordered my Furniture and delivery was fast. I got it within 14 days. I did not get to put it together until last weekend. I put together a six piece sectional in 5 1/2 hours. It was so simple. The hardest part was getting the cushions into the cover, no need to work out after that. My Thanksgiving guests arrived at my home yesterday and were amazed at how great my furniture is. And that it is pet friendly, as I got the pet fabric. Now my sister in law is thinking of getting new furniture I told her to take look at hat you are offering before getting anyhing.
I will be taking pictures soon so I will ost them later. THANK YOU for allowing me to have my first brand new Living Room in my life. And it is beautiful. THANK YOU 8-0;1
Thank you so much! Your company is getting a lot of word of mouth from me already; I've been so impressed by your product so far. Once we get the sectional and give it a go, I will likely be ordering more furniture from you (I have plenty of ideas for odd shapes and using corner units ininteresting ways).
I've also been very favorably impressed by your customer service. Rave reviews from this new customer so far, and I'm eagerly awaiting the arrival of our new sectional. I've been highly impressed by your website, which answered nearly all of my questions before I had a chance to ask them. Your videos and photo galleries helped a lot in explaining your product and howyou\'re different. I've been stymied for years in searching for a sectional that I can configure how I want it, and I was so excited to find you online.
Yesterday we received our Brook Loveseat in the Green Apple cover & We Love it! It was super easy to assemble and it is very comfortable. I plan on buying additional covers to switch my color scheme periodically!
I highly recommend this product AND this company! Great job guys
I bought a couch from your site about 3 years ago, and I was so in love with it - how easy it was to put together all by myself, how quickly it arrived, the price, the beautiful pattern - that I raved for days to everyone who would listen. I was missing one of the plastic T-connectors, and I contacted Customer Service... they sent me 2 immediately!
3 years later, I just want to say that I am *still* so in love with my couch. It\'s super comfy, the fabric is easy to clean, the cushions have stayed plump, and I adore the storage underneath the seats. I came back to the site today to start pricing matching armchairs.
Just like the reviews said -- the couch was super easy to put together!
I was able to put it together in less than 2 hours with a handheld drill. The fabric looks great and the couch is nice and soft. The seat cushions are a little stiff, but since sitting on it for about 2 weeks now, I can feel them getting softer.
This sofa works perfectly in my first apartment and I\\\'m very happy! Thank you!
My husband and I have researched furniture sets for the 2 1/2 years that we've been married. We wanted something that would last and that we liked, for a reasonable price. We looked at many furniture stores (like Art Van), which have beautiful furniture, but you pay through the nose. We love 8-0EVERYTHING8-0 about Home Reserve. We just bought our first piece of furniture, the Celery Monroe Loveseat and we LOVE IT! It is so comfortable, aesthetically pleasing design and gorgeous, plush fabric. These guys knew what they were doing when they designed this furniture. They made it shippable at a low cost, very easy to assemble (took my hubby and I 1 1/2 hours together, he did wood, I did fabric - oh, and our 7 month old daughter was climbing on us the whole time). We are totally thrilled and satisfied. They have great customer service too, corresponding with me 3 times in one day about questions and thoughts I had. They are great, you re going to love it! We are going to buy again and again and again from them! Home Reserve is HIGH QUALITY and an INCREDIBLY WELL THOUGHT OUT DESIGN to fit all the needs of shipping, ability for a common person to assemble it easily and possessing optimal durability and strength to last through all the torture we put sofas through.
;2 Home Reserve ;2 - 8-0 WE LOVE YOU! 8-0
8-0 ;2 8-0 ;2 8-0 ;2 8-0
Just wanted you to know I recieved the couch and put it together with no problems . I am extremely pleased with the product and find it amazing how you designed such a well made couch that is a do it yourself. The only thing that bothered me at first was the smell of the wood because I have asthma. However that seems to be disappearing with time. This is my first big purchase online, and would recommend this product to friends and family......Thanks Linda
Just wanted to send you quick note to tell you that we received our order exactly when it was promised. We couldn't wait to put the sectional together--and even though it was a week night, we got right to it after dinner. It took less than three hours and we were so impressed with the way everything fit so perfectly together and with the quality and workmanship that clearly went into every part. We are so very pleased with our purchase and have already begun to recommend Home Reserve to our friends.
Thank you very much!
I received my love seat last night and put it together while watching Larry The Cable Guy in The Health Inspector. It took me about an hour and then I was sitting on my new love seat. Everything arrived as advertised, nothing was missing, and everything was easily marked and the directions were amazingly simple!
I am telling everyone i know about your site and plan on making all of my future furniture purchases from you guys!
An incredible idea and an incredible product!
And you cant beat the price ;2
I find your furniture very practical. It is to bad that I do not need anything new right now. I would buy one of your sofas or chairs in an instant.
I got my couch a while ago and i love it, but now i'm looking for a cushioned breakfast nook. Think about it!
ps i could just go buy one anywhere, i know, but you have great prices! thank you
I want to thank you & your staff for a great experience from start to finish. Not only is your website informative & easy to navigate but the fabric samples came the following day, the furniture cane a week early & it was easy for my husband & I to assemble. We are very pleased with the quality & comfort of our furniture. I\'ve been very happy with everything associated with our purchase & it\'s refreshing!
I have been lurking in this web site for a little over a year checking out the good and negative comments, (not that they are all that Negative), putting together different couches with different materials and checking out the company with the BBB and searching the web for anything negative on Home Reserve, (not to be overly cautious). I also checked furniture stores in my area and I couldn’t find a better deal anywhere.
I finally order a Monroe sofa with the Altima Latte Pet Care fabric. It was delivered by UPS yesterday and I HAD to put it together then and there. It took me about 2 hours. And it looks great.
Now if I could get someone to haul for my old stuff that easily…
I just put my monroe love seat together a few days ago, and I LOVE it! It is in my teaching studio, and now I just hang out in here instead of the living room.
I was actually wondering about sofabeds too - I was thinking of something along the lines of the pier 1 type fold out beds. The seat cushions are actually 3 times as long as they appear, but they fold twice. Two sections of the cushions are hidden underneath where you sit instead of the storage space. Then you just unfold them, and they lie flat on the floor as a bed. It would be lighter than a regular pull-out, plus you wouldn't be lying on metal rods! Double-plus!
When I started my loveseat hunt, I was actually looking for a sleeper, but ended up going for the home reserve one instead. Wouldn't it be great to be able to do both?
Received the sofa and loveseat on March 14. Both are now constructed and look great in my living room.
Product was very easy to put together. Actually took less than 4 hours for each item to be put together.
I would recommend your products to anyone! I am very happy with the results.
You may use this letter for your advertising if you wish.
Also, the customer service can't be beat! You have been most helpful throughout this entire process.
Thank you very much!
I was extremely excited to get my Home Reserve couch. The shipment occured as Customer Service described it would. It did take about two weeks but it's worth the wait.
People who see my new couch are shocked at the price...they all love the storage area too. HR advertises that the couch maybe a little stiff at first - doesn't bother me!!! Assembly done in an hour too!!!
At first, I didn't love the color I chose, but it's grown on me. Lately, I have been making stains on the fabric just because I know I can take it off and wash it!!!
Overall, this is an incredible product. Great Job Home Reserve!!!
Our upholstery arrived yesterday. We absolutely love it. As expected, my husband once again commented on the quality of the sofa. We had fun putting on the new fabric.
Thanks to you all for making such a great product that we can modify affordably when the season or mood strikes.
I absolutly love my couch! It is the perfect size and despite the firmness of the cushions at first they have soften up and it is surprising comfortable. I must tell you I was sketptical but now I will happily get in line with all the other people praising the product on this site.
My only complaint is that the fabric is the black pet care fabric which is supposed to resist stains and pet hair. The fabric attracts lint like crazy! I want a black fabric so I don't want to return it but that is the one negative.
Kudos to Home Reserve! I love my new sectional. I ordered the Monroe Group 9 w/ottoman in Chicago Linen and extra cushion covers and fabric in Chicago Black. I love the way it sits, it's so comfy and oh, the storage! This has to be the best purchase I have ever made!
And Sandy's the best, she deserves an award.
I just wanted to write and let you know how much I love the Avenue Sofa Couch in Ella Citrus that I just ordered. It is absolutely wonderful! The fabric is beautiful!! The cushions are comfortable, yet firm, which is what I love. I did notice two tiny places where the fabric was snagged on the left back cushion and I called customer service and had a replacement within two days. Your company is wonderful to work with and your customer service department is so friendly and helpful. I will recommend your couches to everyone. Everytime I look at my new couch I can't help but smile
I will probably be placing another order within a month or two.
I think your furniture is so great I convinced a friend to get a sofa, and she in turn convinced a fellow dog owner how perfect it is. BUT, I wish you had a futon so I could match one to the rest of my furniture.
Even if you had futon covers in your fabrics would be a big help. I wish you\'d consider it. I\'m over 50 and loved being able to have it delivered to my door in boxes I could get in. No matter what room I want it in, I can always handle getting it there in pieces before assembly. Your furniture is great. Thanks so much.
Jeri McEwen, proud owner of sofa, chair,console table.
Hi. Lili here again... I have a new question and a comment about not getting an answer back from you yet...
My next question is: My husband is 6'4 :-U! Will he be able to fit comfortably on the couch? Has a lot to do with if we are going to buy your product, so I really would like and answer please ;3..
Next, I asked a question back on 1/19/05 #38, and would like an answer to those questions ..
And, I also ordered some samples, which came yesterday, but you said I would get an email saying they were shipped! I never recieved that message. But the samples were great and we have picked what we want. But really need an answer to my questions ;4.
Thanks! and hope to hear from you soon :-*! Lili
P.s. Do you buy your samples back?
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Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
We make it easy for you to get what you need, both now and in the future.
Lots of people. They’ve left messages in our guest book and told their stories.
Home Reserve has theBBB highest rating!As of 03.11.2014
Discover how Home Reserve is doing our part to help you do yours.
Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)