Home Reserve is flippin awesome! About 6-7 months ago I bought a two seater blue sofa and needed it by a certain date, earlier than promised on their website. Home reserve was more than friendly and delivered awesome customer service; getting my couch to me just in time for my get together!!! I definently plan to spend 400+ dollars before next semester!
i was moving from germany back to NY and all of my furniture would have taken over 2 months to get so i figured to buy new stuff. Eveything was so expensive and then i stumbled onto this site and couldn't believe a couch and love seat would be 800 bucks including shipping so i ordered them! After i ordered it i found out i would get there before my stuff. The lady i spoke with was so nice she said she would see what she could do about that. I don't know what she did but my couches got there the same day i did! And in 2 hours i was sitting on my couches. they were so easy to put together! My mom was skeptical thinking how good are these couches gonna be really? until she saw them and sat on them! she loves them! Thank you so much!! These couches are awesome!!
I should mention you can see pictures at...
When I was considering a Home Reserve sectional, I read every comment. What I wanted to know was "Is it comfortable?" "Is it worth my money?" I'll try to answer those questions.
We ordered 13 pieces in buff faux suede, and put them all together in around 8 hours. My husband was quite impressed with the design. He said it was a "Miracle of Engineering" the way they had designed the pieces, the boxes; everything. It really is amazing the way it all fits together.
Then for the big test---- IS IT COMFORTABLE?? Well- yes, it really is! Our whole family was over that night for a birthday, and they were all impressed by the comfort, the size and the soft fabric. Everyone was amazed when they saw the huge pile of boxes they came from.
The only negative I can think of is that I wish the seats were about 2" or 3" deeper. I knew they were going to be a bit narrower than I wanted, but it was worth the trade-off for us.
Here's my list of what makes this a GREAT DEAL:
1. I'm supporting employees in my local area. I like the fact that I'm not supporting a foreign country with my purchase.
2. 1/3 more couch for the money! This is true... I shopped diligently, and for 1700.00 I was able to purchase 1/3 more seating area with Home Reserve. I did not save money with Home Reserve- I got more for the same dollars.
3. Small pieces- easy to carry up/down basement stairs.
4. Soft, quality, washable fabrics. I love the fact that I can take these off and wash them!
5. Comfortable and stylish. I like the lower backs so that you can see over them. It makes the room seem larger.
6. Great employees! The employees of Home Reserve were friendly, cooperative, and went out of their way to get my furniture ready on a short deadline. Thanks!!
All in all this was a really good experience. We are thrilled with our new sectional!8-0
YESS,LOVE THIS WEB SITE!! VERY HELPFUL NEVER VISITED ONE THAT WAS SO HELPFUL!! KEEP THE GOOD WORK UPP!!;28-0
Got my couch a couple of months ago to go into my new cabin that I was finishing up here at my nightly cabin operation here in the mountains of New Mexico. My handyman put the whole thing together before lunch. He said the instructions were the best he had ever encountered. I love the look, it is comfortable, inexpensive and I can change the fabric when my guests overdo. Thanks for a great resource
I have never been happier with an online purchase. The fabric colors are an exact match to what you see on the site, the quality of both the fabric and the foundations is very high. The set up instructions were some of the clearest instructions I've ever received. Home Reserve has set the bar for what other companies should aim for in both quality and customer service. I have already recommended Home Reserve to friends and family and will make another purchase from them as soon as I need more furniture!
Just thought that I would go ahead and sign the guest book, AGAIN! My chair arrived yesterday (a day early too!). Put it together while dinner was cooking. BEAUTIFUL 8-0. The kids love it, I love it & the husband loves it. Thank You Home Reserve.
Got our furniture a sofa and chair. Very impressed!! Very comfortable would recommend this to anybody that is looking for a great living room set.;2
Finished my sofa and chair in less than 2 hours. My dad and I are in the business of fine wood products and from experience, this is one of the best experiences i've ever had with putting furniture together. Easy, precise cuts, well thought out packaging, and quality, understandable directions. Only thing that would be an improvement, is if you included some tape, so the assembler would not have to listen to directions from someone who isn't reading the direction sheet. Thank you so much, look forward to future purchases, and I will be sending all my friends and family in your direction.
I just wanted to let you know I received my couch yesterday 4/22 I am so happy everything was easy to put together I wish more company's would take pride in there product as you do I cannot say enough I am so pleased my hats off to your company.Bravo!!
I purchased a loveseat and 2 ottomans, and everything was perfect. They went together in no time. My 6'5" husband was doubtful even as they were being assembled, but once they were done he sat on the loveseat, put his feet up on an ottoman, grabbed the TV remote, and declared, "I like it!"
There you have it: the seal of approval.
Thank you for making such a wonderful product. I shudder to think of what sort of seating we would have been able to maneuver into that apartment it it wasn't for you.
I think half of the comments on here are about Sandy and her fantastic customer service. I'll add another feather in her cap. My loveseat arrived and an arm cushion had a slight nick in it. I called HR and spoke with Sandy, asking if I should glue the foam into place or if it was normal to have a nicked piece of foam. "No!" she answered, and put in an order for a new foam arm. I don't even have to bother packing up and mailing the damaged one back. That's the best part.
I'll be honest, it's a great product but I know I could find a comparable one (though not so conveniently and quickly delivered) at several stores in my area. But a company that doesn't jerk me around, has outstanding customer service, and with nobody trying to up-sell me... that's a rare find indeed.
Bravo for running an excellent shop.
I received my Sofa about 5 days ago along with the ottoman. I put the ottoman together myself in about 20 minutes. Very nice. I started to prep for the sofa assembly but came up two T parts short. Sandy had them to me next day air (Thank you Sandy:). This morning by myself I put together the sofa. It took me 1 1/2 hours from start to finish and it's just beautiful. My dad who weighs just about 15 lbs shy of 300 sat on it and said it was great. I love it so much and I just got done ordering the matching chair and a replacement cover for the ottoman so it matches the new chair's fabric. I am so happy with Home Reserve. Thank You Thank You Thank You.8-0
I just got my Classic Sofa in Liberty Salsa, and I LOVE IT!!
It was fun putting it all together and seeing the BEAUTIFUL outcome. I can't believe the quality that comes along with the price! I'm definitely going to be purchashing more in the future from Home Reserve.
My friend who helped me put it together was also very impressed.
WOW OH WOW
This is not my first order from home reserve. I have a loveseat and love it it is about 1 year old. S I thought ok it is just like new time to order the sofa.
So happy with it. Had one small set back a t was missing in shipping. No big deal I sent a email to sandy on the 4-15 and got it today the 4-17.
Now how many company's are that fast at shipping a part.
I got the new sofa in Fairview Buff faux. It looks so so nice. My love seat is in kid glove buff nut since they were out of that style I went for the other color. It looks great next to each other the sofa is just a little not much darker in color but it breaks up the room and such a nice way.
I would tell and have told everyone to buy from home reserve. Even asome people in oz and the UK. lol
No one can tell this soifa or loveseat came out of a box at all. Most think the loveseat must have cost close to $800.00. When I tell them it was way less then that they still think I am lyeing to them.
I will never ever need to buy a new sofa or loveseat anymore. Take my word there items can stand up to everyday use and more.
I love this company and must say Sandy is the best person in the world.
I have had my first new Altima Pet Care sofa for about a week now. I am VERY impressed. I was looking for something "pet friendly" yet comfortable and stylish. Before purchasing it, I had read through testamonials and couldn't find a bad comment. My husband was very nervous about what the quality would be too. It went together in about an hour and a half (very good instructions!). The cushions were a little stiffer than I thought they would be, but not uncomfortably so. With a little more use, they will break in well! The thing that I have been most impressed with is that the dog hair barely sticks to the fabric - and believe me, the hair usually sticks to EVERYTHING. I can't think of a bad thing to say at all, and I was really trying hard to help those who are as skeptical as I. I am definately planning out when I can add a chair/ottoman or a loveseat to our living room.
We recently purchased a couch for our family room. Since we have a narrow, curved staircase, this is perfect for us. We love the fabric and the fact that it is washable and we can change it if we redecorate. It is much more comfortable than I expected and is very sturdy. We are thinking about ordering a matching loveseat.
I received my Monroe loveseat yesterday. I was super excited about putting it together. I worked with a friend to assemble it, and it took us a little under 2 hours. We had fun doing it, and we were VERY impressed by the quality and comfort of the loveseat. This is a fantastic piece of furniture - for a fantastic price.
Also, I'd like to mention that I had a very, very pleasant experience with the custmer service team when I first placed the order. There was a mix-up with my debit card billing address - all my fault - but i spoke with two customer service reps who went above and beyond to ensure that the matter was resolved.
This is a great company with a wonderful product. I will definitely recommend to others...
Thank you, Home Reserve! ;1;1
I been searching for living room furniture ever since I moved out of my parents place which has been almost 2 years now and I couldn't find anything within my budget. I got the Altima Black Pet Care Monroe sofa and it looks real fresh in my living room and is pretty comfy. Y'all really exceeded my expectations. I really was not expecting this sofa to have such good quality for the price I got it for. If it weren't for yall, I woulda wasted a lot of money at Ikea!
I have had my monore loveseat and sofa for about a year now. For Christmas, my parents bought me an ottoman (which is big enough for both my Shiba Inu dog to lay on and my feet)
Anyway, my Shiba decided that she wanted to chew on the part of the fabric today. Calling Home Reserve's customer service was one of THE most pleasant experiences that I have had with customer service (and I work in customer service) Please, please, please never outsource your customer service. Your associates are Great! Please let Sandy know just how awesome she is!!!!! ;1 ;2
I LOVE my new Monroe sofa!! I got mine in the cream colored faux suede. It came to my house about 10 days after I ordered it in two boxes. My husband put together the frame in about an hour. He said it was really easy. Then I did the foam and the fabric. I love doing things myself, especially when it saves me money. So, this couch was a real joy to put together myself. It sounds silly, but it was just like build a bear. They do all the hard stuff for you, but you get to feel like you made it yourself. I had all my friends and family over and they didn't even believe me when I told them I assembled the couch myself. I had to show them the website. It's so comfy and the fabric is awesome. I have pets and frankly I'm pretty clumsy, so if something gets spilled on it I can just take the fabric off and throw it in the washer. You can't do that with a normal couch. Also, my new apartment doesn't have as much storage space as my old apartment so It’s awesome that I can use the compartments under the couch cushions for extra blankets and pillows, etc. My dog loves it too of course.. because it is so soft. I can't get her off of it. I'm ordering a love seat next week to go with it. I’m spending less on two couches than I would normally spend on one, and the quality is great. Thanks Home Reserve!
Wow! I absolutely LOVE YOUR FURNITURE! Your prices are FANTASTIC and they are so great for people who want great quality but don't want to pay too much for it! Keep up the excellent work!;2
My red corduroy avenue love seat arrived yesterday-love the fabric- and my girlfriend and her mother helped me assemble it. Within an hour and a half we completed the assembly. All of us were extremely impressed with the fit and finish as well as the overall aesthetic. It is all the more remarkable that Home Reserve can achieve all of this at such an attractive price point. Highly recommended!;1
After a little delay in shipping, my Monroe Chair and Ottoman (Cricket Berry) arrived -- two boxes sitting on my porch waiting for me. The parts were easily identifiable and I was quite pleased at the thoughtfulness of Home Reserve putting in work gloves! I struggled a bit in the beginning because some of the pieces wouldn't go together without some sanding and using a hammer so it took me about 2 hours to do the chair. Only took 15 minutes for the ottoman so now I figure I am a pro. Next will be a sectional - just need to decide on a color/pattern -- so many to choose from. Thanks Home Reserve! Oh yeah I guess I should say that I assembled it while watching my Detroit Red Wings play so that could have been another reason it took about two hours.
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Choose your style, fabrics, and make your own sectional arrangements.
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(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)