Google Find us on Google+

Share your story here in our permanent guest book!

You can also join the live action on our new Facebook Page:

Post Story View Stories

  1. Home Reserve
    #1754

    I wasn't sure, like most consumers, if shopping online for furniture that have to assemble yourself and don't have the benefit of trying out it person ... so I decided to start small and build up. I ultimately want a large sectional for my livingroom but not sure if I want to take the big bite. So I figured what could go wrong with an ottoman?? I ordered the cozy ottoman in the Giraffe Bitter fabric. Easy to assemble (with the right tools, use power screwdriver) A little tricky to put on fabric, but now that I get how to do it the next one will be a snap. So even with my 5 yr old's "help" we put it together in about 45 mins.

    Very pleased and will most likely be ordering pieces for livingroom sectional.

  2. Home Reserve
    #1755

    I've had Home Reserve furniture for 10+ years and it's been with me through 3 cross-country moves! I still get compliments about how nice it looks and the available storage. Amazing furniture, even though I have 2 kids and 2 small dogs! Great job, Home Reserve!

  3. Home Reserve
    #1756

    Greetings!
    My wife and I purchased the Laney couch in pulse citron a couple weeks ago. It arrived today and we dove into putting it together at 7pm. It took us about 1 hour and 40 minutes to assemble it and fit the cushions and fabric. We are very pleased a how sturdy it is and how incredibly clear the instructions were. I did want to note that while it says that only a phillips screwdriver is needed to assemble, we found that it was possible, but went very fast with a drill and phillips bit. I also want to add that having a rubber or wood mallet is helpfull to ease some of the pieces into place.

    The most impressive part is that we accomplished this without a single argument, dirty look or curse. If only we had all of our projects go so well.

    Our apartment is very small and having the under seat storage is excellent.

    Great product for the price and we can tell it will last quite well. Thanks for providing an inexpensive yet quality couch for a young couple with a baby on the way!

    Best regards,
    JP and Mary Hong

  4. Home Reserve
    #1757

    Our complaint has been resolved BEYOND our wildest expectations. WHAT GREAT CUSTOMER SERVICE YOU HAVE even though we were disappointed with the product. Sandy could NOT have been more accomodating in resolving the issue.
    While I did leave a negative feedback regarding the sofa we returned to the company, this morning Sandy in Customer Service MORE THAN MADE THINGS RIGHT. I can't say enough about the GREAT Customer Service we received. Do not expect this kind of service today and we are so VERY VERY grateful.

  5. Home Reserve
    #1758

    Put together the chair and a half in about 3 1/2 hours. Love the results! I did not order a fabric swatch but was thrilled with the color I chose.

  6. Home Reserve
    #1759

    This company is fantastic! It was a fun project for my daughter and I to put the couch together.
    I have a bunch of teenagers that really abused the couch. Two parts were broken.Home Reserve sent out the parts right away. They were a delight to deal with!

  7. Home Reserve
    #1760

    We\'ve had our Monroe couch for about a month now, and I\'ve been very impressed, considering that it came in the mail in 2 boxes. The husband had a great time piecing the frame together (it looks kind of like one of those balsa wood models of dinosaurs you get as a kid), and I enjoyed watching the foam cushions expand when I opened the bags they were in.

    The couch has been very comfy, and no one would know that it was a semi-DIY kit unless we told them. And the faux-suede fabric is really nice. I\'ve already enjoyed a few naps on it, and we are both happy that we found an affordable, comfortable full-sized couch for our new home.

  8. Home Reserve
    #1761

    We purchased a Monroe sofa over six months ago. It arrived promptly and on the day we expected. As you might imagine, the boxes are rather heavy, just something to note.

    We opened up the two boxes and found all of the pieces we needed. Putting the sofa together was a thrill! But then, I like putting things together. It took me less than 2 hours to completely assemble the entire sofa. I HIGHLY recommend that a power screwdriver be used during the assembly.

    It is very comfortable and the material is great. The sofa isn't quite as deep as we would like, however, this is fixed by pulling the cushions out a few inches.

    Overall we are thoroughly impressed with this sofa.

  9. Home Reserve
    #1762

    Put together a Laney sofa a couple of weeks ago. As long as you take your time, it goes together pretty easily and I am not very handy. I really like the finished product and it's very comfortable. Great value. Make sure you order the fabric swatches first, though. What I thought would be my first choice I didn't like at all.

  10. Home Reserve
    #1763

    We got our Monroe chair last night and I put it together this morning. It took me just over an hour. It would have been quicker but I had to print out the instructions from the website (they didn't come with the shipment). Not a big deal to me but it could have been if I had given this as a gift I suppose.

    Everything went together very easily--just as advertised. The foam and fabric (Altima Pet Care Cobalt) are of the highest quality. I only wish the chair was a bit deeper and that the armrests were a bit higher. Other than that, I am very happy with my purchase and plan on getting a matching ottoman at the very least. :-D

  11. Home Reserve
    #1764

    After my 2 boxer puppies ate the arms and base of my old sectional, got their muddy paws all over the seats, and finally, the last straw, my mother with Alzheimer's had an "accident" right smack dab in the middle, it was time to find a "miracle sectional". I don't know how I stumbled on Home Reserve, but I am certainly glad I did. Took a whole day to put it together but I am thrilled with our new look! The features are amazing, like it was made for my family! I am posting picture for all my friends to see it on Facebookand I will recomend it to anyone! Whoever came up with this idea is a genius! Thanks Home Reserve!!!

  12. Home Reserve
    #1765

    Got the furniture & assembled the loveseat and 1 1/2 chair... I did not realize that I had to literally them together, WOW! 6 Hours on the Loveseat alone... But the chair took less time after I purchased a power tool.
    #:-S whew!
    However, I am pleased with the end result. :x lovestruck

  13. Home Reserve
    #1766

    Here is the entry from my blog http://randyinrio.blogspot.com dated August 28, 2012:

    As some of you may remember, back in May of 2012, I posted two blogs about the purchase and assembly of furniture kits that I purchased from Home Reserve ( www.homereserve.com). The short version of those blogs is that I purchased kits to assemble a love seat, two chairs and two ottomans. I reported that the kits arrived on time, were well packed, were well organized and no parts were missing or defective. I also noted that the instructions were well written with excellent diagrams. The instructions were easy to follow. I made some statement to the effect that Henry Ford would have been proud of the engineering ingenuity because the kits were so well thought out, with efficient use of materials and ease of assembly. At this point, I am sure that I sound like an advertisement for Home Reserve Furniture, but I assure you that I have no financial (or otherwise) connection to this American company.

    When I purchased the kits, I opted for the pet resistant fabric because I have two large dogs that had ruined my previous furniture. As I remember, Home Reserve's promise, in essence, was that I could just use a damp cloth or sponge to wipe away dog slobber and other stains. In a world where there are so many empty promises, I am happy to say that Home Reserve's promise was true. The first dog related disaster was when one of the dogs knocked a glass of red wine out of my hand. My chair was covered with red wine. A wet cloth wiped away the red wine! No damage! The fabric has indeed stood up to dog slobber, spilled food, my Son's dirty work clothes and God knows what else.

    Every once in a while, I get up in the morning and discover that one of the dogs has sneaked into the living room and has slept in one of the chairs. They are female Pit Bulls and have little short white hairs that normally stick to fabric like velcro. The pet resistant fabric is easy to vacuum and I no longer have to pick out each little hair.

    The Home Reserve furniture has proven itself to be easy to assemble, attractive, durable and pet resistant. I am a happy customer! :-)

  14. Home Reserve
    #1767

    Truly love the quality, shipping, customer service and have told anyone who will listen. I wish they made everything from beds to cars!:-)

  15. Home Reserve
    #1768

    P.S. This is the 2nd time I’ve ordered furniture from Home Reserve. The quality is amazing! My son is 6’6” and 300 lbs. He has destroyed every sofa we’ve owned except what we’ve gotten from you. Finally, something “Sam – proof”!

  16. Home Reserve
    #1769

    I hope you're having a great day!
    All I have is three words for you...awesome, awesome, AWESOME!! Honestly, I was a little overwhelmed after unboxing all the pieces of my Ray sofa. But I just went page by page of the easy to understand instruction book, and I was done in a little over an hour! Whomever invented this system should get the Nobel Peace Prize for furniture construction!
    I've been without a couch for months due to my doorways being so narrow. I just wish I would have found your website/company earlier. But I did, and life is great now! I've told everyone I know about Home Reserve and your amazing quality, pricing and customer service!
    I just wanted to send a quick note of thanks! THANK YOU!!
    Kindest regards,
    Roger

  17. Home Reserve
    #1770

    WOW! GIANT, HEAVY boxes! John was SO nice i would've bought dirt.

    VERY USER FRIENDLY INSTRUCTIONS - PART 1 TO 2 AND 3 TO 4 WERE TOUGH TO PIECE TOGETHER. and THE WOOD! STILL WEARING THE BATTLE SCARS EVEN WITH THE GLOVES - BUT I LOVE MY LOVESEAT AND AS PROMISED, IT DEFINITELY IS THE COLOR OF SEAFOAM - X-ACTLY WHAT I WAS AIMING FOR....

    THANK YOU! (FOR FUTURE REFERENCE, MAKE THE WOOD MORE SKIN FRIENDLY - IT NICKS PARTS OF YOU YOU NEVER THOUGHT WERE SO FRAGILE)......even while trying to sand it....)

  18. Home Reserve
    #1771

    I received my furniture today 8-17-12 and it was just as i had imagined.
    I have been telling everyone about your site and how wonderful it is to be able to build your own custom furniture how you like it and the ease of putting it together. Please never go out of business. I will be back again. Thank you.

  19. Home Reserve
    #1772

    took a couple hours to get together, but well worth the effort! The Monroe couch/ottoman look tremendous & very worthwhile--comfortable & very affordable--thank you HomeReserve !! Tom
    ;1

  20. Home Reserve
    #1773

    It is Saturday about 4pm and my hubby and son just finished putting my Ali couch together.
    It took them about 3 1/2 hours. I assisted by playing the videos and putting the covers on the the cushions!! ha ha
    I LOVE IT!!! It is perfect and looks "Spectacular" in my room,
    everything is so wonderful. I love the appearance of the leather...it looks real!!
    I actually received it on "Thursday" not Friday...could not believe you all got it here that quickly!!!!! I think you are a wonderful company.
    I want to especially thank you...and that wonderful lady...can't remember her name who sewed it so quickly for me.
    Please tell her I am eternally GRATEFUL for her kindness, skill and efficiency!!! That was so wonderful of her.
    Take care,
    Maura
    :-D

  21. Home Reserve
    #1774

    I have a loveseat from you that I think I have owned for four years now. It still looks great and it's my favorite seat in the house.

  22. Home Reserve
    #1775

    I LOVE this furniture. I bought my Classic sofa and chair in 2004 and it still looks and feels like it did when I got it. I have taken it apart and stored it, then put it back together again. It is the best investment I've ever made in furniture and the best value. Kudos Home Reserve!:-)

  23. Home Reserve
    #1776

    I bought your standard ottoman around 2006 and have used it for an ottoman, coffee table and even an end table! I have just loved the storage, easy movability and the ability to order new slip covers for it so reasnably! Thank you. Great product!

  24. Home Reserve
    #1777

    We loved the loveseat Ray and it has been apleasure buying it for you. Unbelievably rightly priced(it is a steal actually) very easy to assemble and loads of fun on this comfortable loveseat so far.

    the clean lines and contemporary look fit into my place perfectly. probably gonna buy out an ottoman now.

    8-0 :-)

  25. Home Reserve
    #1778

    I am probably one of the very first Home Reserve customers, bought a sofa and loveseat way back when,more recently a sectional. The furniture is still as great after all these years, and I have dogs, cats and grandchildren!!! A quick wash of the covers and all is good as new. We recently moved and I was able to reconfigure pieces and order new covers, of course with the help of Sandy. This company is the best, they truly care about their product and their customers.

  26. Home Reserve
    #1779

    My husband and I live in a 550 square foot cabin. We purchased a custom sectional from Home Reserve with the pet fabric and we are so happy with it. The ability to customize the size for our small space and the storage space within the couch make it perfect for us. I also LOVE the option to purchase separate end pieces, we have kitties and the sides of the couch are always the first to go. I feel the quality is appropriate for the price, I find the couch quite comfortable. The fabric is holding up nicely against our cats and dogs and and is easily spot cleaned. It was a project to assemble the couch, but a fun one, because it was so easily laid out. It took my husband and I about 2 hours to put together the 5 piece sectional and ottoman. Those who I spoke with on the phone about my order were very friendly and helpful. I will definitely look to Home Reserve in the future for more home furnishings. 8-0

  27. Home Reserve
    #1780

    We have had our couch over a year now and I have to say I am still being impressed! Since the birth of our son in March I have had to wash the fabric (Mission Federal) several times and every time it comes out looking brand spanking new! The frame holds up to my friends rowdy 10 year old and the padded arms have been a god send on weary mommy arms. I can't wait to order more of this furniture.

  28. Home Reserve
    #1781

    I PURCHASED MY CLASSIC LOVE SEAT AND SOFA (MERLOT MICROFIBER) IN 2005. I CAN'T BELIEVE IT'S BEEN THAT LONG! i WASH THE COVERS TWICE A YEAR AND THEY ARE STILL LIKE NEW. I CALLED CUSTOMER SERVICE TODAY TO REPLACE MY LOVE SEAT CUSHIONS. I HAVE MANY PROBLEMS SLEEPING, BUT NEVER ANY ON THIS LOVESEAT!! I GUESS I WORE THE CUSHIONS OUT! I HONESTLY DREADED ORDERING NEW ONES BECAUSE I JUST KNEW THEY WOULD BE VERY COSTLY.WHEN THE WONDERFUL CUSTOMER REP. TOLD ME THE PRICE, I WANTED TO ORDER TWO SETS!! WHAT A BARGAIN! EVEN THE SHIPPING WAS CHEAP! TAKE MY ADVICE: DON'T HESITATE TO REPLACE YOUR SEAT CUSHIONS LIKE I DID. DO IT NOW!! I WISH MY HOUSE WERE BIGGER SO I COULD GET THE SECTIONAL- THEY WEREN'T AVAILABLE WHEN I WAS SHOPPING FOR MY FURNITURE. I WISH RESERVE MADE BEDS! IT WOULD SOLVE MY SLEEP PROBLEMS! I BOUGHT MY FURNITURE WHEN THIS CO. WAS YOUNG AND UNHEARD OF. I KNEW THIS WAS A GOOD PRODUCT DISPITE WHAT OTHER PEOPLE WERE SAYING TO DISCOURAGE ME FROM "BUYING OFF THE INTERNET." I'VE NOT BEEN SORRY ONE MINUTE AND THEY HAD TO EAT THEIR WORDS! LOVE THIS CO.!!8-0;1

  29. Home Reserve
    #1782

    Hi I put together my sectional and Love It! I had a small space I wanted to make a seating area and this furniture was perfect. Setting it up took a little time but after the first one it was so easy because they are all the same . Love the fabric I chose the washable ultra suede in mission blue. just so pretty. i set this up in my daughters bedroom. She is enjoying it everyday. I have five children and they use everything to it's demise. I love that Ican change out anything. Great concept, ideas and products. I am ordering more for my sunroom and living room. I love that i can customize the size and shape to suit my hous. I have no normal measurements and it has always been problematic to decorate. thanks for a wonderful solution!!

  30. Home Reserve
    #1783

    Loving our couch that perfectly fits our living room. I blogged about it too:
    http://gainesvilleweddings.blogspot.com/2011/12/amazing-couch-transformation.html

  31. Home Reserve
    #1784

    Not only is your furniture the most comfortable I have ever had but it is SOOOOOOOOO affordable! I purchased a Monroe sofa several months ago, it took 2 hour to put together and I have been loving it ever since. I have told everyone I know, some were very skeptical, but after having a seat on my new couch, they are sold! I cannot wait to buy more!
    Thanks,
    Kathryn

  32. Home Reserve
    #1785

    WOW! You guys are brilliant! I stared at the boxes for 2 days dreading the assembly, but after arming myself and my son with cordless screwdrivers we tackled the sofa and completed our mission in only 1 1/2 hrs. I can't say enough good things about the excellent instructions - both written and pictures- and how easily the whole thing went together- like a big jugsaw puzzle - it was actually FUN!!

    And the furniture is SO well made! I did my comparison shopping before buying and I know I couldn't touch anything similar for under $800. The frame is solid, the fabric is gorgeous AND washable! What more could I ask for? I would recommend your furniture to anybody who wants a quality piece and incredibly great prices. THANK YOU THANK YOU THANK YOU!!!!!! :-D :-D:-D:-D:-D

  33. Home Reserve
    #1786

    I have now had my home reserve tux sofa for two months now and have yet to have a complaint. I got mine in the altima sand fabric and I must say that fabric is already paying for itself. I and friends have spilled many things on it, and yet it has not one stain on it. Accidentally cut myself, and not even blood staid on it. The guys at home reserve have worked miracles when it comes to their pet friendly fabrics. And more importantly, my sofa is so comfortable. Many a night have comfortably slept on my sofa. Even my mother was surprised at how comfortable it turned out. If you are moving or in desperate need of quality home furniture, I would highly suggest you try Home Reserve. I promise you won't regret it. Best investment ever and they make it so simple to put together as long as you have the time and patience. Even my friends can't believe how nice it came out and that I put it all together by myself. It came out so good, I can't wait to order a matching chair to go with it. If I ever move, I am coming back to Home Reserve for sure!

  34. Home Reserve
    #1787

    just to let you know, the love seat is great! My son bought it for his studio apartment, and you did a fantastic job in honoring our request for a speedy delivery. It took us awhile to us it together, but the directions where extremely helpful and easy to follow.
    thank you,
    the Hunters

  35. Home Reserve
    #1788

    There are hundreds of reviews here that sound very much like this one, but I have to share my experience with Home Reserve. There is a reson that there are so many awesome reviews, and it IS NOT because people are paid to write these reviews and it IS NOT because the reviews are fake. It IS because the company is this good and I am proud to have furniture from them. This is the first NEW furniture I have ever purchased. I've always had second hand items from Craig's List. I really didn't want to spend a ton of money and wanted something durable, so I gave home reserve a shot. I purchased a Monroe Couch with Fairview Coca Faux Suede fabric, two Monroe Chairs with Ella Citrus Fabric, a standard ottoman in Ella Citrus fabric and two pillows in each fabric. For about $1300 (delivered) I had a living room full of furniture. I took my time putting it all together and worked a couple of hours each night. In two days (about 6hours of work) I had it all assembled. I've had my furniture a little over 3 months and it still looks fabulous! My family consists of 2 adults, a 5 year old boy and a small dog, so we can be a bit rough on furniture. In the time I've had the furniture from home reserve, I've spot cleaned it with a damp cloth twice and vacuumed it weekly to remove pet hair. The fabrics I have wipe clean easily and they don't trap pet hair. Customer service from this company is top notch as well. My ONLY suggestion is for Home Reserve to include some type of securing device to keep the foam piece that goes on the top of the back rests in place. The one on my couch refuses to stay put and I think I'm going to glue it down. Velcro would be a nice addition to that piece. Other than that, I say buy furniture from this company and order two ottomans if there is more than one person in your household. You will most definitely fight over one. I hope you enjoy your new furniture as much as I have :-)

  36. Home Reserve
    #1789

    I've gotten and assembled the furniture and was absolutely thrilled by how it came out and how easy it was to do (especially after dealing with a TV stand that was pretty much at the other end of the "well designed and made" range).

  37. Home Reserve
    #1790

    I just want to say that I have had my Laney Altima sectional for over two years now, and it is the best! We have been remodeling our bathroom and our kitchen over that time. It has been so great to be able to wash the covers through all of the construction (and de-construction) dust and survive a 4 year old at the same time. I love the fact that if I want to change look of my livingroom after the remodeling is done , all I have to do is order new covers and I can have a whole new look. I will never buy livingroom furniture from any company but Home Reserve!

  38. Home Reserve
    #1791

    My husband and I have owned the Home Reserve loveseat and sofa for over 6 years now and they are still beautiful, comfortable and sturdy! We have even moved with them multiple times and they break down and reassemble easily without damaging anything. I recently replaced the fabric on both couches when I redesigned my living room. The new fabric was delivered quickly and putting it on was fast and easy. Within minutes I had a whole new look! I have tried to order furniture from Ikea before and have been frustrated every time, with their high shipping costs and confusing website. But not with Home Reserve! I have been satisfied with every purchase, from the costumer service to the final product and everything in between! I love the way my couches look and feel, but also the functionality of them, with their built in storage and changeable and easily washable fabrics! I can't say enough good things about Home Reserve and their products!

  39. Home Reserve
    #1792

    I got a little resistance when I told my boyfriend I was buying us what he called a "build-a-couch". However, we've had our Monroe sofa in fairview sand faux suede for going on 5 years now. It still looks like it did when we put it together for the first time. It has held up well through 4 moves. We just took off all the cushions and fabric and left the base intact. Much lighter and easier to move than other couches I've had. I've washed the covers several times now and they have also held up nicely. If something is spilt on them the liquid essentially beads up making it very easy to clean. I would purchase again and again.

  40. Home Reserve
    #1793

    I ordered a chair and chair & half. I am a 61 year old female and was able to complete assembly myself. WooHoo!! Only complaint would be the foam for the top back of the chair was 4 inches short. My suggestion would be to put the gloves with the instruction booklet. I did not find the gloves until seat assembly (bag 3) and by then I was mighty glad to see them. I am thoroughly satisfied with my purchase and Home Reserve will be my first choice in furniture from now on. Thank you Home Reserve.

  41. Home Reserve
    #1794

    Just wanted to tell you that me and my daughter love my Ray sectional. Each section took about 45 minutes to put together. Its nice and love the color. Bernice Wood

  42. Home Reserve
    #1795

    I am a big fan of Home Reserve, Sandi in customer service, and the high-quality products that H.R. makes and sells.

    My dog Rocky and his sidekick Lucas give Home Reserve 8 paws up!

    (seen here on the Lahey sectional with Lapaz Bonded leather.

  43. Home Reserve
    #1796

    I spent months searching and debating on a new couch for my small cottage. I wanted more room for seating but my house is very small, and I thought a sectional would overwhelm the living area. The Laney style, however, has a low profile and slim lines. It actually made the room look bigger because it hugs the corner so well! It was very easy and fun to assemble considering how many pieces you have to put together - like giant leggos- and it is very well made. The LaPaz Saddle Bonded Leather is beautiful and so far 100% dog proof. I've included pictures- the pooches spend a lot of time during raining days just lounging! javascript:icon(':-)')

  44. Home Reserve
    #1797

    I'm still enjoying my Laney sectional in Kayla smoke purchased in January. I must be in the minority. By reading these posts I'm thinking I'm just one unlucky lady. I had the worst time with fabrics going out of stock. First, I had selected Holiday Persimmon for some pillows, and that color went bye-bye when I attempted to order. I did manage to put something together on my own for pillows later. I'm in a tiny apartment so wanted to get the sectional together before adding more boxes. Bad move as when I attempted to order a chair, ottoman, and some pillows in Lana taupe within a couple of weeks....GONE! I have to say that as much as I love my sectional overall, the one weakness I've found with Home Reserve (designers) is a real lack of any designer prints to coordinate with all the great solids. Sandy was my beacon of hope (Another hat she wears quite well. :) and soothed my feathers with news of new fabrics coming when I called her. That was the end of January. So here I am with a big hole in my L/R...checking the site daily...and still waiting for the new fabrics.

    • We just added 3 new fabrics and more are on the way!

      Posted on April 9th, 2013 by Home Reserve.
  45. Home Reserve
    #1798

    We are tremendously pleased with this product and we love the 10 year warranty !!! If a part of the sofa/loveseat gets damaged or soiled beyond repair-it can be easily replaced-so we don't have to worry about purchasing an entire new couch-which makes buying at Home Reserve even more affordable. We also want to add that the customer service rep. is the nicest, friendliest, most helpful and most professional rep. we have ever dealt with. She is just terrific! Thank you- ;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1;1