I just wanted to say that after I found your site, I ordered a loveseat and couch once our tax money came in. I had a blast putting it together and of course it was easy seeing how I didnt wait for my husband to get home. It really didnt take me long to put together at all. It is pretty sturdy for the price too. They are lightweight to move too seing how I like to move stuff around a lot. the only thing i need to find is a way to keep them from sliding since we have wood floors..lol!
I actualy had to call today to order some new pieces and they were great about it. When I decided to update again I will def. choose this company.
I wanted to mention that I had to call in to customer service after I had put the wrong shipping address on for my furniture. Thank you SO MUCH for leaping to action and getting the correct address on the packages. Thatis fantastic customer service and your company should consider itself very lucky to have employees like you!
We ordered a sofa and it arrived over the weekend. We put it together pretty easily and LOVE how it looks. It is comfy, attractive and perfect for what we needed.
We never could have gotten an assembled couch down our narrow basement staircase, but with your product, we have a fullsized piece of furniture that we'll enjoy for a long time.
ABSOLUTELY WORTH THE WAIT!! I was working last week so I couldn't even open the boxes until yesterday. I'm not exactly handy so I was a bit worried about the assembly - but wow!! super easy, it took precisely 2 hours (as promised) and was no trouble. The loveseat is EXACTLY what I wanted, looks great, and was a great price. I would tell you how comfortable it is but my standard poodles won't give me a chance to try it out, they are keeping it to themselves. I'll send a pic of them on it if you would like.
But seriously, thank you for selling a product that not only fulfilled my expectations, but exceeded them.
Dana Tantillo, RN
I am so happy with my chair and ottoman!
I started out with a studio apartment and thats all I had room for. Now I am moving to a new city and into a much bigger home. Thankfully I can easily take apart my home reserve furniture for my cross country move. I have been checking the home reserve site the last few months, preparing for my move, and thinking about a new couch. I see you have sectionals now! What a great idea. I am sure I will be buying one soon, especially with your great customer service.
At one point a small piece of my ottoman broke and I was sent the new piece next day air. I have told everyone in my family about home reserve and how great the quality and service is, thanks for everything!!;2
I LOVE MY COUCH!!!!!!!!!!!!!! We have been buying couches every 1.5 years. I did not have great expectations when I ordered a my Home Reserve sofa, but WOW! It is great. Putting it together was fun and we are so pleased.
I bought my Ali sectional almost two years ago and have loved every day of it! The seat cushions are holding up great (with some occasional rotation), and the back cushions are as fluffy as the day I put everything together! The key is to occasionally fluff them by beating them against the floor. The storage spaces are just large enough to hide the books and papers that tend to collect on my coffee table.
Since I tend to have people over, I ordered Mission Chocolate covers for the frame and Altima Latte for the cushions so that I can easily clean up any spills. Just call to place your order and they can help you customize your furniture like that, too!
Received the box. Assembled the mdse. Happy with the result. Enough said
Yes, I\'d place another order with your company. Happy customer.
I just want to acknowledge receipt of my Loveseat on Friday. After assembling it, I am completely satisfied with it and am glad that I chose the Liberty Sand Dune fabric.
Assembly took me about 2 hours and once all was together it brightened my living room by a factor of ten!
Thanks and should I decide to buy a chair and ottoman, they will definitely be from Homereserve.
My furniture arrived one week after you received payment. Which is way less than time than expected.
I had seen your web-site last year and since then I had been debating about whether or not to buy from you. I wasn't sure I wanted to put together another piece of furniture.
My bed, my bookcase, my coffee table, my DVD tower and my computer desk were all put it together yourself items. I don't mind it but I always have trouble with the instructions and wind-up doing something wrong and having to start all over. With DVD tower I put the base on upside down and had to take the whole thing apart and start from the beginning , therefore I was a bit hesitant about putting together more furniture. But, after reading all of the comments for this year and most of last years I decided to take a chance and besides with your prices I could afford a chair and love seat not just one or the other.
Well the instructions were great. I don't know how long it took for the chair and love seat because I stopped and had dinner and a glass of wine but I would estimate no more than two hours total. The furniture looks great and is very comfortable. I might get a different color later but for now the caviar is great. Thanks for a great product and such prompt delivery. I will recommend your company to anyone that needs quality furniture at a bargain price.
My wife just recently purchased the sectional online, and at first I was a bit skeptical, I mean come on how can something for that low of a price besolid enough for a family of four.So when she said that it would be here in a few days I prepared myself forit.I opened the first box and thought, WOW ! they thought of everything,gloves, sand paper, and really good instructions, then I started assemblingthe sectional.O-man !!!!! it was great, the first piece went together really fast.. I loved it so much I called my sister and told her about it. She came over thenext day and helped me out with the rest of it , and now she wants to getone for her t.v. room. We love our new sectional, I am telling everyone we know about it. This is definitely the way to go, I am sold on it.
Thank you so much
Thanks for getting back to me. I managed to get into the website last night and placed an order! I love that you guys are right here in the US and are so accessible. I look forward to getting my loveseat after much eliberation on my part (not about the product just the material) and look forward to seeing your business thrive. It is a great idea! Your website is terrific, especially the video of all those large men sitting on the sofa. Sure sold me! And I am moving into a tiny house so love the idea of the storage space within the furniture. Have a great rest of your day.....
Knowing I can call and have things shipped to arrive around the same time as I do has made up my mind as to ordering!! Now to pick my living room and fabric!!
Thank you again!!
Once Again, I am just Stunned!!:-U
I received my loveseat today and put it together in 40 minutes. It's beautiful, looks much more substantial than the picture on the website & the Loden microfiber is wonderful (it coordinates with so many things!). Mt hubby loved the furniture and especially loves the price. I'll post again when my chair & ottoman arrive. I'm definately sold on Home Reserve! Thanks Again!!
Over the weekend, I received and assembled one of your four-piece sectionals.
I\'m an engineer. Over the last 35 years, I\'ve worked in various phases of manufacturing, design, health /safety / environmental, instrumentation and automation. The sheer thoughtfulness, elegance and simplicity of the engineering incorporated into your products left me impressed. The precision, quality, fit / finish and consistency of your manufactured parts left me dazzled. The logic, ease and end result of the assembly process left me with an attractive, high-quality product I could not otherwise have obtained without spending twice or three times the money.
Yours are among the finest quality and highest value products - of ANY kind - I\'ve seen in the last 15-20 years. That Home Reserve is an American manufacturing company makes me proud of my country and its talented, hard-working people.
I\'m overjoyed that such talent and industry has not yet been driven out of the country by government looters.
I promised I would let people know what I thought about your product after I had it awhile... I LOVE IT! We bought a sofa, love seat, chair and 2 otomans 2 1/2 years ago. They still look and sit great! One of the plastic pieces broke about a year ago and home reserve replaced it pronto! I have 3 dogs and 2 cats and the altima holds up great!
I will probably be adding to my collection soon!:-D
I just wanted to let you know I received my couch yesterday 4/22 I am so happy everything was easy to put together I wish more company's would take pride in there product as you do I cannot say enough I am so pleased my hats off to your company.Bravo!!
I could not wait to sit and write to you to tell you how much I enjoy my new sofa and how GREAT it looks. ;2 I just moved into a new apartment and desperately needed a sofa. I got my 3 boxes yesterday and got to work putting it together. You're right, it took about 2 hours! I have even sent you a picture!
Those skills putting a puzzle together as a kid sure came in handy - it was also fun! There's also a sense of pride knowing you actually assembled something like this - people won't believe me, which I am sure will lead to referrals to your site. Trust me, I will be ordering a chair and ottoman soon! THANKS AGAIN!
Dear Home Reserve:
I would like to let you know just how much my family and I love the furniture that we purchased through your company.? It was so much more than we expected!? This is the first time that I have received things to be put together that you can see thought was put into packing each and every box.? It was very refreshing!?
We are already planning to order for the other rooms ?in our house.? With the versatility of the furniture you can always?put together a custom design from?Home Reserve!
I purchased a sofa last year in the spring of 2007, and had it shipped to my son Mel Prescott in Canoga Park, CA. When I saw it that summer, I was impressed with the quality of the fabric.
Now after visiting this year I am impressed with it\'s durability. It looks as good as new!
You have a wonderful product!
I would purchase more of your products in the future, as long as they stay Made in the USA!
We would like to thank you for how quickly you got us our sectional and the great customer service we were given when we came in on a non-production day and still got our sectional the same day in only 2 hours. We got it up in no time and it was very easy. With such short notice you did a awesome job!
Thank you very much. We will be back to get more.
I am extremely impressed with the quality of my sofa, and the wonderful customer service I received from Ms. Sandy Wood.( very appropriate name for furniture company). I am a very skeptical consumer... I had been looking for an inexpensive sofa for a few weeks( I'm divorced and living in a small apartment so I wanted something reasonablly price yet tasteful. After looking at the reasonably priced sofas available in the chain stores, I felt they looked nice, they were averaging around $600.00 a sofa, and probablly would have bought one, but being a careful consumer read all kinds of negative reviews about these chain store goods, poor quality, made in China, terrible customer service etc. etc.
I had a really terrific experience dealing with Home Reserve( namely Sandy) and even with some minor SNAFU's a long the way, I must say she is extremely patient , honest, stands by her word and goes the extra mile for her clients. After reading previous reviews, and seeing no negatives or complaints essentially on their sofas, I started the process by ordering four swatches around the middle of May. There was no shipping charge, and I received a nice little packet with four different swatches. I was very pleased with the presentation, I than proceeded to call Home Reserve because I had some additional questions-- this was my first entcounter with Sandy:-),
She was very nice, and informative and helpful, and helped me narrow down my choice as far as style and fabric. I placed the order, initially I was in a bit of a rush because a friend of mine was flying into town, and I thought he could help assist me in putting the sofa together. Anyway, my friend's trip was delayed, this was a slight misunderstanding as to the delivery date, which turned out to not be a problem since I was no longer in a rush. My skeptical side and suspicions were already flairing up, but I spoke to Sandy, she was very upfront that there had been a slight mix up on their end, she immediately took care of the issue,and then I received the sofa ( in two huge boxes) the following week, which was exactly the same date as the FED EX confirmation courtesy email she sent me.
Now not having great confidence in my ability to put this thing together, I had asked a local handyman who worked for my landlord. When I proceeded to empty the contents of the box, he did not seem to have to patience to assist me. I admit , looking at all the pieces , it did seem a little daunting, but I was determined by hook or crook to get this thing up and running. I proceeded to methodically line up the parts. The manual was clear and concise, I started to see the light at the end of the tunnel, and piece by piece started to put the frame together. They were number individually numbered which made the process easier than one would think. I borrowed a drill with a Phillips screwdriver attachment , and the piece came together after a few hours. It looked solid, and sturdy. I realized one tiny part was missing from the box, a glider for one of the part on the bottom of the sofa. I called Sandy and she immediately sent out one overnight delivery, again this impressed me because she took care of this in an efficient and timely manner. Then next day, I started to put the seating cushions together, which was was not difficult , but a little time -consuming. I mistakenly thought I was missing something, it was a three piece element that was made out of some sturdy interior fabric material, I for some reason was looking for wood pieces. My mistake! yet Sandy responded immmediately to my call and overnighted the 3 pieces out to me next day. I felt really bad when I realized I already had the pieces already, but Sandy was again very agreeable and accomodating.
The last part of this process included a small stain, I found on one of the fabric cushions,Sandy went completely out of her way again, to accomodate me. I sent her back the fabric cover, and she completlely replaced the whole fabric set,, although I told her that wasn't necessary. The sofa looks great, it's a good size, the fabric is unbeliveable because it can be washed in the machine, and hung out to dry, and dries very quickly. The seating cushions are a little hard, but I knew this going into the purchase and know they will soften with time. I'd rather have a firm sofa rather than a sagging one.
Anyway for the money, you cannot beat this anywhere!!! The company is based in America which is good for our economy and Sandy is amazing. I have never had such a good experience with ordering something on -line, and having all my expectations met and beyond.
I am a real consumer , and everything I have stated is 100% true, this company is awesome.!!!8-08-0
How easy was that?????!!! ;2 Got my 2 chairs and ottoman for our sunroom and assembled them within a couple hours. Great instructions and quality materials. I was skeptical at first, but now that they're together, they look and feel great!!!
When comparing HR to other furniture, I couldn't justify spending 7 or 8 hundred dollars per chair MORE for similar chairs. Thanks HR for putting out a quality product and a reasonable price! ;1
We received our chair and a half, sofa, and two ottomans on Tuesday (July 12) as promised. We were able to put everything together in just over four hours and were pleasantly surprised at just how nice everything looks. The fabrics are wonderful and the furniture fits nicely in our small(ish) living room.
It is a little difficult adjusting to smaller furniture after years of having large, over-sized sofas and chairs. The cushions are very firm --probably a little too much so. I'm hoping that they soften without wearing out too quickly. And, truthfully, I do wish that the backs of the furniture were taller as to accomodate necks and heads. However, we are mostly very pleased with our purchase. We love the idea of being able to replace parts as needed rather than entire furniture collections. We have pets and kids and are confident that this was a smart purchase.
I just want to thank you so much for the fantastic customer service that you have given to my daughter who just bought a Monroe Love Seat with the multi squiggle fabric! We recently moved her into her studio apartment at IU in Bloomington, IN and there wasn't enough room for the couch we originally had ordered, and you were able to switch the order to the love seat without any problem and it was delivered to her yesterday and she put it together last night and just loves it!!! Thank you so much! When our other daughter goes to college in a year and has an apartment in a couple of years, hopefully we can get her a couch from y'all again.
Thank you for your patience and professionalism. I got exactly what I wanted which you managed to accomplish in spite of my somewhat curmudgeonly behavior. You are a credit to your industry.
The Altima Pet Care fabric in Hickory looks rich and elegant, and feels great too. Replacing the original back cushions with throw pillows makes the sectional look very stylishly modern. I\'ve just placed an order for two more pillows.
As you can see, the sectional\'s most frequent user is quite content with it as well.
I recently purchased your Laney Milky Way Chair and a half plus ottoman. I
am extremely pleased with your product.
The amount of assembly was more than I bargained for, but with English
instructions and great pictures it was not hard.
The furniture is sturdy. I love that it's made in the USA and that you took
extra steps to make your manufacturing green.
At half the price, your product is great! Thank you. I will be referring
more people to your site.
I've had my Home Reserve couch for over a year, and we still love it. We don't use the storage as much as I thought we would...except to hide blankets before company arrives:-) Despite that, we love the couch. I have two 3 year olds and they jump on teh couch, spill on it, etc. I've washed my covers several times after accidents from them or our puppy. Everything about the couch is great!!
I am ordering a replacement cover today because I want a new look in my living room. We will order from you again,and I will continue to sing your praises to everyone I know.
I ordered my sofa, and got it 5 business days later!! Wow!! It is better than I expected. I ordered the Altima Pet Care MERLOT fabric, and I can't believe how plush and rich it is. The sofa exceeds all of my expectations. Your directions were very well done - my one suggestion is that you not suggest that the hammer is optional - without it, I would still be trying to get the first 2 pieces to go together. This is absolutely fabulous. I have a couple of friends who are thinking about buying coming to look at it this weekend. Thank you!!
Thank you so much! Your company is getting a lot of word of mouth from me already; I've been so impressed by your product so far. Once we get the sectional and give it a go, I will likely be ordering more furniture from you (I have plenty of ideas for odd shapes and using corner units ininteresting ways).
I've also been very favorably impressed by your customer service. Rave reviews from this new customer so far, and I'm eagerly awaiting the arrival of our new sectional. I've been highly impressed by your website, which answered nearly all of my questions before I had a chance to ask them. Your videos and photo galleries helped a lot in explaining your product and howyou\'re different. I've been stymied for years in searching for a sectional that I can configure how I want it, and I was so excited to find you online.
I bought a couch from your site about 3 years ago, and I was so in love with it - how easy it was to put together all by myself, how quickly it arrived, the price, the beautiful pattern - that I raved for days to everyone who would listen. I was missing one of the plastic T-connectors, and I contacted Customer Service... they sent me 2 immediately!
3 years later, I just want to say that I am *still* so in love with my couch. It\'s super comfy, the fabric is easy to clean, the cushions have stayed plump, and I adore the storage underneath the seats. I came back to the site today to start pricing matching armchairs.
Just like the reviews said -- the couch was super easy to put together!
I was able to put it together in less than 2 hours with a handheld drill. The fabric looks great and the couch is nice and soft. The seat cushions are a little stiff, but since sitting on it for about 2 weeks now, I can feel them getting softer.
This sofa works perfectly in my first apartment and I\\\'m very happy! Thank you!
Just wanted you to know I recieved the couch and put it together with no problems . I am extremely pleased with the product and find it amazing how you designed such a well made couch that is a do it yourself. The only thing that bothered me at first was the smell of the wood because I have asthma. However that seems to be disappearing with time. This is my first big purchase online, and would recommend this product to friends and family......Thanks Linda
I received my love seat last night and put it together while watching Larry The Cable Guy in The Health Inspector. It took me about an hour and then I was sitting on my new love seat. Everything arrived as advertised, nothing was missing, and everything was easily marked and the directions were amazingly simple!
I am telling everyone i know about your site and plan on making all of my future furniture purchases from you guys!
An incredible idea and an incredible product!
And you cant beat the price ;2
I have been lurking in this web site for a little over a year checking out the good and negative comments, (not that they are all that Negative), putting together different couches with different materials and checking out the company with the BBB and searching the web for anything negative on Home Reserve, (not to be overly cautious). I also checked furniture stores in my area and I couldn’t find a better deal anywhere.
I finally order a Monroe sofa with the Altima Latte Pet Care fabric. It was delivered by UPS yesterday and I HAD to put it together then and there. It took me about 2 hours. And it looks great.
Now if I could get someone to haul for my old stuff that easily…
Our upholstery arrived yesterday. We absolutely love it. As expected, my husband once again commented on the quality of the sofa. We had fun putting on the new fabric.
Thanks to you all for making such a great product that we can modify affordably when the season or mood strikes.
I just wanted to write and let you know how much I love the Avenue Sofa Couch in Ella Citrus that I just ordered. It is absolutely wonderful! The fabric is beautiful!! The cushions are comfortable, yet firm, which is what I love. I did notice two tiny places where the fabric was snagged on the left back cushion and I called customer service and had a replacement within two days. Your company is wonderful to work with and your customer service department is so friendly and helpful. I will recommend your couches to everyone. Everytime I look at my new couch I can't help but smile
I will probably be placing another order within a month or two.
I will continue to sing your praises to my family and friends who can't believe my sofa arrived in a box. I've never worked with a company so willing to please as you all have been.
Thanks a million,
I LOVE my new couch!!!
I was slightly overwhelmed when I upacked everything, but I had such a blast putting it together. I used a power drill and I highly recommend using one if available. Just like HR said, it took me about 2 hours from start to finish. I laid down on it when I was finished and almost fell asleep, lol. It looks great in my apartment and friends were surprised that it came in pieces....it looks like it came to the house fully assembled. And the microfiber is super soft, so I love that about it.
I had some issues with delivery, that were totally the fault of the carrier and not Home Reserve. However, upon receiving my complaint about the delay in delivery, HR promptly refunded my shipping fees. The service was friendly and efficient, so I will definitely purchase the matching chair and ottoman in the near future.
It's a great value for what you're getting, and the option to purchase additional fabric is great if you want to change the look of your room. ;1
Thanks Home Reserve!
I just put together the loveseat we ordered. It took about two hours. (It would have taken less time had my power screw driver been working throughout.) The directions were precise and easy to follow. The piece is beautiful.
We are very happy.
Great product...Great price!;1
I cannot recall the exact date of my first order but, it was prior to the inclusion of the Tuxedo design to your selection. My original purchase was the chair and ottoman in Winston Merlot. We were pleased with both items except the arms were a tight fit for my limited space. A few weeks later while I was showing my daughter your website we discovered that you had added the Tuxedo line. When I called to discuss exchanging the arms of my chair for the more narrow Tuxedo version, Sandy was very helpful and immediately offered to workout an exchange. But before we could conclude the transaction we decided that we would order one of the big round arm sofas in the Gracewood Burgundy for my daughter's family room, she would take my big round arm chair and ottoman with the covers exchanged to match the sofa and I would order the Tuxedo chair for my living room. I also ordered yardage to cover a smaller ottoman that I already had to match the chair in my living room.
Last summer we had to move my 85 year old mother into an assisted living residence. Mother is in the early stages of Alzheimer's disease and could not decide which articles of her furniture to move into her small suite. So, once again we checked out Homereserve intending to order a loveseat and chair. We were delighted to see that you had added the sectional and ordered the left and right to make a loveseat and also ordered a chair of the Avenue line in the Chicago Linen.
We finally got our most recent purchase, the left and right Tuxedo sectional in Winston Merlot, assembled and in place in my living room and are quite pleased. We chose the left & right ends of the sectionals to fit together into a loveseat in our last two purchases because our needs are constantly changing. Someday soon I'm sure we will be expanding the sectional pieces into a couch or whatever. My grandsons will soon be going to college! You'll be hearing from us!
Dear Home Reserve,
I Love my new furniture!
I am so impressed with your company. Although my box 2 instructions were missing, I quickly found them on your website and was able to print them out, easy as pie!
All of the instructions were very clear and easy to understand, with great illustrations( unlike most other ready to assemble companies). I was able to put both the love seat and couch together in about 3 hrs all by myself, I really appreciated that aspect as my husband is currently serving overseas. I chose the Altima Pet Care fabric in Merlot and it is just beautiful. These sofas look very expensive in my living room and no one couls possibly guess how economical they really are! They are very comfortable, although a little stiff for now. I think the only downside I 've discovered is that the seats are are not very deep, I will definately need to purchase an ottoman in order to be really comfy. I'm hoping that once the back cushions loose some of their fluff there will be more room on the seat.?
All in all I'm extremely pleased with my purchase and would reccomend them to anyone!
Thanks so much,
Just thought I'd let u know I've rec'd my shipment and everything's in good order. My daughter & I put it together on Tuesday. It looks fabulous! We were amazed how well everything was packaged, including gloves and sandpaper sponge in each box...even how well the covers are all made and packaged inside out! It was a pleasure dealing with you, Sandy...thank you for all your assistance and hospitality on my visits! Have a wonderful summer...it's finally here!
I received the shipment yesterday as you have noted. I am so excited I began assembling it last night and was able to get the two arm sides completed after a long busy day at work.
This morning I just could not wait so I put the covers on the seat cushion and back cushion. Wow is it beautiful! Just as I thought it might be. The fabric is wonderful and the colors are gorgeous! I just finished putting a cover on one of the arm sides. That was not easy, but I did it. I may have time to start assembling another portion of the chair before I leave for my day.
I can\'t thank you enough for your help and expediting my order, you are great. Hopefully I will be able to order the matching hassock and another side chair and my living room will be completed.
Thanks and Happy Thanksgiving!
I\'ve owned the classic couch, loveseat and chair (with ottoman) for four years; with the Pet Altima fabric in Thyme. Don\'t hesitate to order! The couch, loveseat, chair - supremely comfortable and the fabric wears like iron!! After four years, and countless dogs and cats lounging, jumping, sleeping and doing other, nefarious things dogs and cats do, the fabric still looks great! And, if it does get a little dirty, just throw it in your washer, on gentle cycle, cold water, hang dry and just slip the fabric back on. My Home Reserve living room looks so good that a friend who recently purchased her first house, asked if I would mind if she bought the same furniture. I helped her assemble it and she is now the proud owner of the Classic living room set in Altima Latte.
Thank you Home Reserve. Made in America; unequalled customer service, terrific products! ;1
(required, but never shared, never made public)
Your City & State (optional)
Have a video you want to share with us? Upload it to YouTube, then paste the YouTube link directly into your story and it will automatically show up in your post.
Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
We make it easy for you to get what you need, both now and in the future.
Lots of people. They’ve left messages in our guest book and told their stories.
Home Reserve has theBBB highest rating!As of 07.25.2014
Discover how Home Reserve is doing our part to help you do yours.
Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)