I just wanted to let everyone at your company how happy my family is with our purchase!
We recently bought a cozy corner sectional in Altima latte. We looked FOREVER for a sectional that would fit into our small TV room, and always something just wasn't right- either it wouldn't fit through the hall, or the color was wrong, or I couldn't see the point in spending sooo much money on a brand new couch with a 2 year old spilling milk and grinding cookies on it every 5 minutes. When I found your website, I was hesitant--the thought of buying furniture online made me nervous, and my husband was a little skeptical as well. But we bought one piece to try it out first, and were so impressed that I couldn't wait to order more! We finally got rid of the huge dark green, double-reclining sofa that was dominating our tiny TV room. I had the corner piece and an armless section together( with the fabric covers on) in about an hour. After putting 1 piece together the rest go super fast. ( My husband was impressed) He was also Really impressed with how sturdy the pieces are one they are bolted together, and he thinks it is very comfortable. The Altima pet fabric is GREAT for homes with toddlers, everything wipes right off.
I can't tell you how happy I am with the finished product, and I feel like I have the freedom, to a certain extent, design my own furniture and be able to have so many options on how it will fit, even in my tiny room. I will definitely be buying more furniture from Home Reserve in the near future as well as some pillows and I have told all my friends to check out your website as well. Looking forward to new products and fabrics and keep up the good work!! ;1
I just wanted you to know that I received my order for 9 pieces. I was really surprised that they all came a week earlier than anticipated. So far I have assembled 4 of them. It is wonderful how everything is fitting together. I really love the Fairview Sand fabric. It coordinates well with some fabric I already have, which I plan to used to embellish the back cushions. Will send pictures when it is all finished.
>I read your story about how Home Reserve evolved. For about 3 years I have been exploring modular furniture, and finding most commercial products not what I wanted. I even found and developed my own plans to build my own living room furniture. Because I did not have enough time to actually do this, I just kept exploring the Internet for ideas. Finding your site and seeing how your products matched my needs was like finding a piece fitting in a huge puzzle. There is just not another company which has really worked out a design so thoroughly. Every detail and consideration is there. Thank you so much.
I already commented after buying a chair and ottoman last year. But I wanted to tell y'all that the holidays were great at our house -- there was a *parade* of people wanting to try out the chair, and we have converts!
And, we just rearranged our master bedroom and needed a chair there, and it wasn't even up for discussion... well, other than what color & style of HR chair/ottoman we wanted!
Thanks, HR for excellent customer service and a great product! ;1
I am amazed at the level of service I got from Home Reserve! I am awed that in today's world that a company actually stood behind their products without beating around the bush or making a bunch of excuses that lead nowhere. The Kid Glove Red color of my NEW chair and ottoman covers look spectacular with my couch and have changed the entire face of my living room! Thank you so very much for outstanding service and consideration. It is something that seems to be disappearing from this world at a rapid rate. Not only will I look to Home Reserve when I buy more furniture, I have already told some of my friends and co-workers how you stood behind your products and did a free of charge replacement (they were astounded!).
Please don't ever change!
I will without hesitation recommend Home Reserve to anyone I know who is considering buying furniture!
I received the boxes yesterday and have started assembling. I\'m really impressed with the labeling and the assembly instruction manual. I\'ve assembled lots of furniture over the last 3 months and this is the clearest and most detailed I\'ve seen so far. Thanks again for your help during the whole process.
Sandy you were right I did get it put together even though I do have 10 thumbs, I was really amazed at the quality and thickness of the fabric. When I finally got it finished and went to move it in to position the sturdiness of it was unbelievable. A friend stopped by and couldnt believe what it cost, asked for your website is going to check it out. And the storage areas I love I have been burglarized in the past and they have never bother to look in that area. I saw somewhere on your site you all are thinking about TV ads do you think you could keep up with all the orders you would get, I don\'t remember how I found your site but if I had saw on TV I would have ordered alot sooner. Your help was so appreciated. thanks for gloves and sanding block came in handy one suggestion put a tube of Deep Heat in there Iknow am out of shape but I am sore in places I had forgot about. Have a Merry Christmas. and thanks again for your help alot of company\'s
need to take a lesson from you about customer service you are unbelievable
A friend came over this morning and helped me put the couch together! I love the looks of it, and will tell you in an hour or so, how it \'sleeps!\' I am so exhausted from all I\'ve done (physically) the last 3 days. Now, it\'s time for a nap, before I have to go somewhere at 4:30 PM.
Thanks again for all your help! I\'m going to be telling EVERYONE about this! Find out if Home Reserve will pay me a commission for every one I sell in Greenville, SC! Being unemployed is getting really old!
TGIF and hope you have a wonderful weekend!
I bought an ottoman for my recording studio. It\'s great -- couldn\'t be happier. Will be purchasing more soon.
The free work gloves are a nice touch!
I am so glad I came across this website! I was recently in the market for some furniture for our playroom. I thought I'd end up with a futon (not a favorite of mine), but then came across your site and ended up purchasing your couch instead. I don't know what I like more - the storage, the removable covers (a necessity with 3 boys), or the price! I've bookmarked this site and will be back again.
Thanks so much.
YES! I got the boxes yesterday!:) The directions were AWESOME! I\'m a teacher and often find directions that are poorly worded, difficult to understand, etc. And having the actual number in each piece was fantastic - Seriously, putting these together would be a good job experience for elemetary age kids, or even adults in a sheltered workshop. I don\'t think there was one wooden connection that was hard to decipher. I would bet there is a training program somewhere that would love to assemble furniture like yours - for a nominal fee. It would be worth it to buyers with time constraints, as well as employment for people needing work.
The color - everything - is awesome!
Hi Purchased the chair first just to give everything a try. My daugher and I put it together and realy liked it. So just before Christmas we got the couch to match. This time my husband was intrested in the constrution and was quite surprized how well the furniture was constructed. Now we just ordered two more couches and two ottoman for the family room. I just 8-0 having the new furniture and will be able to change the cover to match the season.
Thank you so much.
We have had our sofa for two years now and still LOVE it! I have not been back to the site in a long time and was so excited to see you have expanded your product line and fabric selection! One suggestion for the website: it would really be great to be able to compare one or more choices next to another one. For example, to see photos of all five chair styles at once, side by side. Or to compare photos of two different fabric styles on the same piece of furniture side by side. Or to see a couch in one fabric next to a chair in a different, coordinating fabric. Don't know if any of that is possible for a web designer to do easily, but it sure would be great! We will be ordering an entire roomful of your stuff when we move next year so I hope the feature can be added to the website by then!
Also: what happened to the great video of the kids jumping on the couch? It was one of the things that sold us on home reserve!
We had ordered a sectional from a furniture store for our newly remodeled basement, and the delivery men were unable to get the corner piece down, so I cancelled my order and stumbled across Home Reserve and was delighted with their selection and price.
Wow! We received our sectional today (7 pieces) after having ordered it just a week ago, and we\'ve put together 4 of the 7 pieces in about 2-1/2 hours. They look absolutely stunning. This is the most clever RTA furniture I have ever seen (and we\'ve put together a LOT of furniture over the past couple of months). I am honestly floored about how good the pieces look and how easy they are to put together (they even give you bolts to attach the sectional pieces to each other).
I will post a photo of the sectional when we\'re done, but bravo, Home Reserve! Very, very well done!!
The boxes arrived and my husband and I put the seat together today. We are very pleased and thank you again for your help! I\'m recommending your site to my friends!
I received my furniture (sectional, chair, and modular ottoman) and I absolutely love them! They look fantastic in my living room, they are exceptionally comfortable (I\'ve already fallen asleep on the sectional twice), and I was quick to make use of the under-seat storage! Thank you ever so much for such fantastic products...I\'m telling all of my friends and family about Home Reserve.com and trying to make them buy some furniture, too!
Be assured that I shall be purchasing more Home Reserve.com furniture as I renovate my home.
A VERY satisfied and happy customer,
Just a note to let you know my loveseat arrived and I had a blast putting it together. I was able to assemble it without any frustration and it was great fun. The quality is excellent, I'm extremely pleased with my purchase.
I Wanted to take a moment to let you know how impressed we are with the buying process, as well as, the finished product.
Before we purchased,your customer service department was very helpful and friendly. I read the reviews on your website, as well as a few other reviews from other websites about the furniture and was pleased with what I had found. So we decided to order a full room of furniture all at one time. Here is what we ordered 2 Small Designer Cubes,3 Ottomans, 1 Classic Chair and a half, 1 Monroe Sectional 1 Monroe Right arm,1 Monroe left, and 2 Monroe armless. It was all delivered in 11 clearly marked boxes approximately 10 days later and my wife and I got started on building the furniture. To our surprise, it was easier than what we read on the website. All of the furniture was assembled in under 3 hours. Except for one ottoman that we needed to call about and have one of the parts resent out to us, due to the fact that one of the parts were cut a little bit off. I could have corrected the problem with a jig saw but when I called customer service and explained the problem they said that they would send a replacement part right out and I would receive it within 48 hours. Wow that is Great Service. We could not be happier and we will be recommending Home Reserve to our friends and family. Sincerely, Victor ;1
I\'ve had my sofa nearly a year. It arrived quickly, and my 14-year-old son was able to put it together by himself in a few hours. I helped with putting the covers on the cushions, which as a little difficult, but not too bad. The fabric is beautiful. I have not yet washed it in the washer, but have cleaned a few spots off of it with a damp rag- very easy to do. It is extremely comfortable, and the cushions have not lost their shape at all. I got the firmer cushions for the back rather than the pillowy ones thinking they would hold up better, but I don\'t like the look as well, and when I order the next sofa (for another room), will probably get the other type. Also, the type I got hooks over the back of the sofa, and the sofa would get pushed against the wall, pushing the back cushions out of place. So I placed a long 4x4 piece of wood behind the sofa on the floor to prevent this. The storage compartments are not quite as big as I expected, but are nice and can hold 1-2 blankets each, depending on the size of the blankets. One problem with the storage compartments- the front panels don\'t go all the way down, leaving an opening so that smaller objects can fall out. I don\'t understand why they are made this way, since it could have easily been made so that the panel goes all the way down.
This sofa is very sturdy, and has survived almost a year in a house full of teenagers and a toddler with no damage- very impressive in my book. This price can\'t be beat for the quality. Overall, I am very pleased and highly recommend this furniture.
Like others here, I too looked at your website and thought this is too good to be true. I finally broke down and ordered a loveseat to see if your furniture is really as good as everyone says. I am so happy I did :-! Not only was it easy to put together, but the tuxedo loveseat looks like the tailored expensive furniture you see in showrooms. ;5:-U
Thank you HR:-!
It is very normal for everyone to be skeptical when it comes to ordering products online without feeling it especially when it comes to Sofa set. We were like any normal human being skeptical. But after reading several comments from consumers, we were pretty comfortable ordering from homereserve.com
We went and visited few furniture stores to get a feel for fabrics. Then ordered Sofa/Love Seat on a Sunday and to our surprise we had the product delivered on Friday.
My parents and us are very thrilled and happy to use it.
It took about 4 hrs to assemble both sofa and love seat including clean up.
I ran across the Home Reserve site while shopping for an affordable sectional that possibly had layout and fabric choices. Wow you guys had configuration options and then some. My skeptic side was suspicious but also completely intrigued by the build it yourself approach. I have an aversion to MDF (Ikea anyone?) but I have complete faith in the sturdy industrial ply board that is used in the Home Reserve product.
I took a small test leap by ordering an armless chair with an ottoman along with a stack of fabric swatches. I fell in love while building it...really quite a lot of fun and very easy. When It came time to order the complete sectional in the Altima Aqua the fabric was out of stock. I toned my choice down to the quieter Altima Thyme. I happily got to use the fabric exchange program and sent back my armless chair fabric.
When my sectional came in the 10 or more UPS boxes I took it upon myself to sand and put a clear seal coat on all the wood parts. This is not a necessary step but I usually go beyond sensible when I\'m doing things. It at least makes the storage areas smoother. I also took the step of utilizing some of the cardboard packaging. I noticed one of the cardboard panels is the same size as the interior chair back and slipped them in under the fabric. Again not necessary but just in case the back cushion is removed, I don\'t have that little oval dip on the backside.
I had filled up my first ottoman with dvds...this thing holds a bunch and became too heavy to scoot around all the time. I took the liberty with my ottomans that I will be using as my coffee tables and added some small strong wheels. It would be a nice feature to offer at an added cost.
The furniture is very sturdy. I have some very large friends that have a history of furniture crushing..and I feel perfectly fine with them on my Home Reserve sectional.
Great styles, fabric, quality, and phenomenal price. Don\'t hesitate!!
I just wanted to tell anyone who is looking for sectionals Home Reserve is the best choice. I live in a studio apartment in Hollywood Ca and I need something that would give me options. I ordered 3 chairs and 1 corner chair. When I got the boxes open and started putting them together and saw how nice they look and easy to put together I could not stop. I just ordered a standard ottoman. Thanks Home Reserve for your home solution and being made in the great USA.
I love your products. Love the couch and chais!
It would be great if you guys made curtains for windows, to match the fabric on the pillow cases.
It would complete the look in a room
I liked the couches but the
only problem I have with them
is I dont think the back is high enough. Otherwise wonderful couches and great storage.:-);2
My furniture arrived yesterday and I was sooo excited! I ordered a Laney sofa, armless sectional unit, and an ottoman and they all showed up in PERFECT condition! The fabric quality is WOW and everything just looks so chic. I am 1000000% happy with my furniture and am already planning on ordering more! I\'ve already recommended you guys to tons of friends..
I sooo hope you guys keep expanding your products..you could take over the world (or at least tons and tons of homes)!
I bought my loveseat three months ago.I have to admitt I was a little scared ordering such a large item over the Internet.I told my family about my new find on the internet and they laughed at me. When I received the two boxes I quickly dove in to my project (putting it together). Well who is laughing now.HA HA HA! Thank you thank you thank you. My next project is decorating the den and you know where my next couch and chair is coming from. I almost forgot to tell you,the family members that thought I was crazy,bought your couches too.
Excellent prices, excellent material,
First off i want to say that Home Reserve is excellent! The thing that makes them excellent is a simple/affordable product but they excel in customer service! I purchased the Monroe Couch and Ottoman with fairview blue suede....
Let me start with the couch....
I received 2 boxes that contained all the couch contents... The wooden boards were easily numbered and the instructions were so simple and easy to follow.... I would recommend using an electric screw driver i did it all by hand and it was kind of long! All in all everything worked out beautifully and it took me alone around 3 1/2 hours to put together my monroe couch from start to finish with everything.. The cushions are a bit firm to start with but ive had the couch almost a week now and they have softened up...
The ottoman took a bit longer because unfortunately one of my boards got cracked in half during shipping... I had called customer service and they sent me out a replacement..
Sandy Wood the customer service person is excellent she should get a raise!!
Thanks Home Reserve
No Worries! I put together the Classic sofa all by myself and am thrilled with the look, the fabric, the comfort and overall value. What a great deal
Hello! I\'m a 21 year old college student. This upcoming fall I will be moving into the dorms for my 4th year! I stumbled upon Home Reserve a couple of years ago, and I finally decided it was time to make a purchase. Since I live in Michigan, my parents and I decided to drive to the factory in Indiana and check out the whole process. First of all, everyone at Home Reserve is really smart and nice. They all are very helpful and energetic about their products. I already knew what I wanted to order (a gray Tux sectional). I did try sitting on a sectional piece in the showroom. The thick foam makes the product VERY comfortable. I was a little hesitant before the visit (about comfort), but all doubts disappeared instantly! So with my only fear vanished, my parents and I ordered my sectional, went out to breakfast, came back to Home Reserve, and voila! Within a little over an hour I had a new and beautiful piece of furniture to take to college. The 6 boxes fit in my parents\' mini van with the 3 of us and room to spare! I decided I want to keep the sectional in the boxes until I move into the dorm later this month. I will post pictures after I set it up, though! I did set up a cozy corner ottoman that goes along with the 5 piece sectional (2 armless, 1 corner, 1 left, 1 right). The ottoman looks great! It was really fun to put together- and made me excited to set up the sectional! I know that all my friends will love hanging out on my new, gray, Tux sectional.
Thank you so much Home Reserve!
Got my sofa yesterday. My teenaged son and I put it together in an hour. It was so easy we couldn't beleive it! Just like a puzzle. It's incredibly sturdy....just like an expensive sofa you'd buy at a furniture store and it looks fantastic. I can't beleive we built a sofa!! And it looks like that!!! It's amazing...beautiful, comfy, sturdy, it came incredibly quickly and the price was amazing. I am so impressed I'll be telling everyone who will listen about your great company and I'll be back for a chair! Thanks!
Christine in Spokane, WA.
I received my Monroe sofa on Thursday and immediately started assembling. I was surprise at how easy it was and how well everything was labeled. Thanks for including a pair of gloves! I fear what I would've looked like without them. It took approximately 3 hours to assemble and it looks amazing!
I live in an old farmhouse and with such narrow doorways I was limited on what furniture I could get. I am so happy I found you while doing a search on furniture for small spaces.
The cushions are a little firm (I'm sure they will give in time) but still comfortable enough for me to take a 2 hour nap today!
My cat seems to think I bought it for her though.
We received our sectional yesterday (Tux style in Mission Black Faux Leather - Group 20 + ottoman) and put it together immediately! The whole process only took about six hours (including a wine & pizza break!) and the results are even more beautiful than we expected. Everything fits together so perfectly and the fabric is SO so soft. They weren't kidding in the description, the first thing everyone did was sit down and feel the fabric! It was really fun to put together and like I said, the end result is absolutely stunning, and at half the price you'd find in a department store. The DIY concept is brilliant! Oh, and thanks for the gloves! You should send a few business cards in each box, too, everyone is asking where we got it!
We're looking forward to placing our next order and finishing out the house! Thank you!
Here I was, thinking I\'d already written!
We bought a Laney couch an ottoman in Nutmeg for our new apartment, my first on the top floor of a three floor walk-up. In looking for a new couch, I found that delivery costs far outweighed any sale price in a store (and in some cases, was much more!).
We excitedly put the ottoman and sofa together and had a very easy time with the frames in particular, which was the part we were worried would be hard to do. Getting the fabric on was another story. It was easy getting it on the cushions and pillows, but we struggled with the frame covers- they\'re very form-fitting, which looks great, but that took more work than the rest! :-0
It looks great, feels very comfortable (I\'ve fallen asleep on it before), and I\'m very happy with it!
I bought a Laney Chair & Half about 7 months ago. I got it in Saddle Bonded Leather. It was easy to put together, but I\'m pretty good at assembly.
This is the best chair I\'ve ever owned. It is very comfortable. I should point out that I\'m a sloucher who likes to change positions a lot when I\'m sitting. My wife isn\'t and thinks the seat is just a tad to short. It doesn\'t matter because I don\'t let her sit in it. Well, she can sit in it with me but that\'s another story.
The Bonded Leather has held up just like leather. It\'s flexible, comfortable, and it cleans up remarkably easily. It may clean easier than leather because liquids don\'t soak in quite as fast as full leather.
I highly recommend HomeReserve furniture and the Bonded Leather option.
I finally got my love seat today. I put it together in about an hour. I was worried I would have a hard time getting the fabric on but it was all so VERY easy to get it together. I can tell its so sturdy too. I stored a bunch of DVDs and VHSs in it too!
I LOVE IT!
It is a little hard but I read here that you just gotta wear into it a little bit, that it settles.
Thank you for my wonderful couch and ottoman. I purchased the furniture a couple months ago and so far it has lived up to everything I have thrown at it! It was easy to put together and the pet proof fabric is awesome and easy care.
Thank you so much for making affordable furniture that looks nice and is durable!
LOVE MY NEW SOFA! LOVE THIS COMPANY!
My new sofa just arrived and it was a breeze putting it together. After we had the frame set up we tested it like the video on the site and we were wowed! It is really strong! I cant wait to order more! I will be telling everyone I know to purchase their furniture from this site.
I am definatly impressed!
Thank you so much, I just bought a sofa and it took my wife and I just 1 hour to put it together. It looked much better than the sofas at Becks furniture, at a much more reasonable cost.
We even intentionally poored red kool-aid on the white sofa, and there was no stain!! NONE!
Best product ever, expect return business!
I know it was so user friendly, ordering and assembly, because my partner did not #$%&*** in the whole process. We are writing this while we are sitting on the HR sectional we got just two days ago. Months ago we got samples of the fabric to match decor at the cabin. It all worked out, especially for our dog Kate. The shipping was FAST, WOW! We love our Home Reserve sectional.
Linda and Jeff
I searched and searched for a sofa with a chaise lounge at one end that would fit in our living room, but was also big enough for the whole family (the sofa we were replacing was HUGE). I am so glad that we didn\'t settle for the sectional that we found at one of the furniture stores. It would have overtaken our living room and didn\'t come in a color that we liked. I stumbled across Home Reserve and was so excited to see all of the color options. The big selling point was the fact that I can take the fabric off and wash it (2 kids and an in-home daycare).
We will be moving in a couple of years and love the fact that we don\'t have to look at houses with the concern of whether our couch will work in the room. We can change the set up for it to fit whatever room we put it in.
Another bonus was that since we were forced to replace the sofa we had right before the holidays, we were able to buy a couple of pieces at a time.
I wanted to add my input on your furniture as well as your other customers. I purchased the sofa and loveseat in or about April 2005. I've been remodeling my house, so in the process I put the boxes of furniture in my garage for approximately 8 months. After waiting 8 months, I finally completed my family room where I wanted the furniture to go. After sitting for those 8 months, I finally took out the furniture and put it together. It came out beautifully. I purchased the Winston Merlot. The color is so rich and beautiful, I can't stop looking at it. Even my boyfriend was surprised how comfortable it is. You have made a believer out of him, but he was doubtful of buying a sofa and loveseat in a box. Now he wants to buy some furniture from you for his dad's house.
Thanks for coming up with such reasonable and affordable furniture.
I just put together my coffee table. It is so awesome! It is sturdy enough that I think we can use it as a bench in a seating pinch.
This is such an upgrade from the MDF veneer-coated pieces of trash that I bought from a certain Scandanavian home furnishings mega-chain. Cheaper, too!
I've already converted my neighbor!
Nearly 2 years ago, I bought an Avenue sofa- worked great, held up well.
The only problem was that the fabric seemed to shrink which exposed the underlying wood a little, I have a one year old and I was afraid of splinters. Of course it shrunk because I put it in the dryer when I was supposed to air dry it
I called Home Reserve a couple of days ago and they sent me brand new fabric which arrived today
Excellent service, way above and beyond the call of duty
PS the sofa is as comfortable today as it was 2 years ago
Well, we have had our couch assembled for 3 days now and so far we love it! Assembly was not difficult but plan on it to take a while. We ordered a sectional with 6 pieces...expect 30 minutes to an hour for each piece. So far every step of the process has been easy, we ordered the couch on Sunday and received it 5 days later on Friday. I was very hesitant about the comfort of the couch before ordering, I must say though it is very comfortable! Those of you wavering like I was, just pull the trigger and do it, you won't regret it!
A couple of notes, as others have said make sure you have an electric screw driver, otherwise your hands will be very tired. Don't be afraid to give a couple of the pieces a good wack with the hammer (I couldn't find my hammer and used a meat tenderizer...worked great...haha).
After I have had the couch longer than a few days, I will report back on how it is holding up.
Thanks home reserve for helping me get a couch that fits in my tiny living room!:-)
Hi and Thanks for welcoming me to the family.
I just placed my order for a couch,chair and ottoman in kid glove loden.I read page after page of customer comments and decided to take the plunge.;2 I have been looking for a couch for a while and with the lack of stores in my area,I turned to the net.Talk about sticker shock while searching:-*
I found your site listed in google when I typed in affordable sofas.I came back many times(had you saved in favorites)I showed my ever sceptical husband and he liked it.He even thought the storage was a great idea.Our 2 year old grand daughter lives with us so the children you show jumping on the couch sold him.I anxiously await the UPS man with my order.
Thanks in advance,Roxanne8-0
(required, but never shared, never made public)
Your City & State (optional)
Have a video you want to share with us? Upload it to YouTube, then paste the YouTube link directly into your story and it will automatically show up in your post.
Choose your style, fabrics, and make your own sectional arrangements.
All Home Reserve features are standard on every item.
We make it easy for you to get what you need, both now and in the future.
Lots of people. They’ve left messages in our guest book and told their stories.
Home Reserve has theBBB highest rating!As of 10.01.2014
Discover how Home Reserve is doing our part to help you do yours.
Order a single sectional armless unit in any style and fabric and it is AUTOMATICALLY enrolled in our risk free trial.
You don't need to do anything else!
(The armless unit is the basic building block of all sectionals. Adding arm and corner units completes your sectional.)