Everything worked out, it all looks good! No missing pieces!
Thanks so much for such an excellent product!
My husband was overwhelmed when he saw the ” pieces of the puzzle” but once he made the 1st piece everything else was easy… Thank you again!
“The instructions are clear. The parts are marked in BIG numbers, and I’m proud of the job I did assembling it myself, it was fun!”
That is one of the great things about our furniture. We offer renew-ability, so you can get new cushions. Just call customer service.
Just want to let you know that this is my 5th purchase from Homereserve.com, and I love the furniture. I have a sofa, loveseat, large ottoman and smaller one (for the chair), and several pillows, as well as yards of fabric, when available back in the day …
I am very excited about receiving my new chair, but wonder if I can still get new foam/cushions for my older furniture (circa 2005-2007).
I am very pleased with the couch and loveseat I ordered. The Altima Pet Care fabric in Merlot is really nice. I had no trouble at all assembling the two pieces, and actually enjoyed the process. Both pieces came out very nice. I had mistakenly ordered the couch in the Monroe, instead of the Classic style, so the end back pillow covers were different from the loveseat (which is what I wanted). One call the customer service, and I received the new covers in 3 days. I am very pleased with the product and the service.
dave & kathy smith
we got a brook sectional with yoga ash material. we love it! this was our second purchase from home reserve. we have another sectional from them in our sunroom that we got a few years ago. it took my husband about 10 hours to put together….thank goodness he didn’t mind so much. it would be great if you had workers that could put them together for those who are not so handy…
I have a studio and wanted a sectional to try and separate areas, but most sectionals were a few inches to big. I came across this site and thought I would give it a try – I custom-made my own design.
I got 5 pieces and they each came in their own box (so five boxes). Took about a week from when I first purchased it. Assembly was super easy. Best way I can explain it is that you have a 15-piece puzzle and each piece is labeled with a number and your instructions tell you exactly where to put each piece. The only annoying part was putting it together. It gets tedious. While REALLY easy, it took a while. Took me 4 1/2 hours for my 5 piece couch. If I never see another screw again I’ll be happy too.
The finished product was great. It fit perfectly where it needed to go and is real comfortable – much better than Ikea. If I could improve one thing it would be the storage solution. While a good idea, I wish the cubbies were more finished instead of just all wood. I feel like anything you put in there would need to be protected within a bag or something.
The idea of building your own couch seemed weird to me at first, but while putting it together I realized this is actually how all couches are made anyways we generally just see the final product. Definitely recommend this to anybody looking for a unique solution.
I just moved into a new apartment and needed extra seating so I ordered the Monroe loveseat. Like many other people, I was skeptical because the price was so reasonable. It seemed too good to be true. Well, I received my loveseat yesterday (about a week and a half early!) and between my boyfriend and I, we were able to get it together in less than an hour. I was surprised when I found it is very solidly constructed, easy to put together, and COMFORTABLE! My current couch is a difficult color to match, and was ecstatic when I was able to find a fabric color that is almost a dead-on match! I would definitely recommend Home Reserve to my friends (in fact, I already have). If I ever need more furniture, I know I will order from Home Reserve again.
Phil & Mary-Ann Simpson
I had a problem. Home Reserve was my solution.
We have a nearly new travel trailer with one of those horrible jack-knife sofas. We travel for about 4 months of the year and after a month, the fabric and foam was deteriorating badly. There was no support for my back or seat in the centre of the unit. This is a common problem, so replacing the unit with another one seemed expensive and silly.
Then I found Home Reserve. They sent me fabric swatches and we discussed my situation on the phone. As I live in Canada and could easily pass by Fort Wayne on my return trip, we decided to check out the furniture.
We were met by Sandi, who figured the travel trailer behind the car was a give-away as to who we were. We were delighted with the quality of the furniture. So we chose fabric and measured and planned our new seating area. Imagine our delight when she told us that our units would be ready in about an hour.
They vacuumed packed our sofa and ottoman sections into 2 boxes and off we went.
We finally got the old jack-knife frame out and the new cushions installed. We only bought the cushions, as we had our own frame which had to remain to cover our furnace, water tank etc. I will purchase some more fabric to cover the toe-kick board soon.
Thank-you to Sandi and all the workers at Home Reserve. This was a wonderful experience and will continue to sing your praises and direct people in your direction.
We have had our small sectional for about five months now. It fits so perfectly in our small studio apartment. We love the slim design. Our guests have consistently complemented it. The storage area holds all of our seasonal decor while the attached ottoman can actually fit my entire laptop with ease. We chose the Ali arms, which we love. Although it seems my cats love it as a running ramp even more! Ah well, at least I know I can order replacement fabric! Overall, I have to say that our home reserve sofa was more than we could have asked for on our budget and we love it.